Unless - Adapt online pitch to each website visitor
Retail Case Studies and Success Stories with Unless
CASE STUDY Prénatal
Prénatal wanted to improve their website for customers shopping for pregnancy and baby goods. They used the Unless platform to run A/B tests on images and banners. By testing different homepage banne...rs, they saw a 144% increase in banner clicks. They also tested product images and found a 59.4% increase in order completion for some categories. The experiments helped them make better decisions and save developer time. Prénatal now uses data to guide changes on their website.
Kruidvat wanted to launch and test website changes faster. They used the Unless platform to manage content, test features, and personalize experiences. Unless helped them reduce the time-to-market fo...r new website features from months to almost zero. They quickly responded to local events and added new features in days. Kruidvat saw higher conversion rates and more successful website experiments.
Financial Services Case Studies and Success Stories with Unless
CASE STUDY Visma | Onguard
Visma | Onguard wanted to improve customer support using AI. They chose Unless to help their support teams answer questions faster and more accurately. The implementation was quick and easy, taking a...bout two weeks. The AI now helps answer about 8% of support tickets, with a goal to reach 20%. New employees also learn faster by using the AI. Visma | Onguard recommends Unless for efficient AI support.
Education Case Studies and Success Stories with Unless
CASE STUDY ClassTag
ClassTag wanted to get more signups from their website. They found it hard to appeal to teachers, parents, and school leaders with one website. Unless helped them segment visitors and personalize the... website for each group. This made the site more engaging and lowered bounce rates. Paid campaigns saw a 33% increase in signups for teachers. A new experiment with all traffic channels led to a 150% increase in conversion.
Computer Software Case Studies and Success Stories with Unless
CASE STUDY Visma e-conomic
Visma e-conomic wanted to improve its onboarding for new users. Their in-app onboarding messages were slow to load, taking about 10 seconds. Most users left before seeing the messages. They used Unle...ss custom drop-in components to speed up the load time to 300 milliseconds. This made the onboarding messages 30 times faster. As a result, more users saw the messages, and one component showed 160,000 times with a 5% conversion rate, leading to 8,000 clicks.
Convious is a sales and marketing platform for attractions. They needed to expand their widget portfolio and meet partner requests for new features. Convious used Unless to quickly create and add cus...tom components to partner websites. Unless helped them build a My Account section for their checkout widget and an inline park map for browsers. This made it easier for Convious to serve their partners and focus on other features. The CEO said Unless saved development time and made their work faster.
Internet Case Studies and Success Stories with Unless
CASE STUDY Kamernet
Kamernet is a large online housing platform in the Netherlands. They wanted to help more visitors sign up and find homes by showing relevant content. Using Unless, they added personalized overlays fo...r each city, making it easier for users to see new listings. In four months, they launched 130 experiences and 55 components. Kamernet saw 148.9% more accounts registered and 42.5% more transactions in 30 days.
Information Technology and Services Case Studies and Success Stories with Unless
CASE STUDY CGS
CGS wanted to improve its website experience for visitors with different interests. They used Unless to segment visitors by behavior and industry. They personalized the homepage, social proof, and co...ntent for each audience. This made the website more relevant for each visitor. As a result, CGS saw a 6% increase in engagement, 18% increase in attention span, 23.5% increase in stickiness, and 18% increase in lead score.
Hospital & Health Care Case Studies and Success Stories with Unless
CASE STUDY a large hospital in the Netherlands
A large hospital in the Netherlands faced problems with finding information and high staff turnover. They used UNLESS’s AI technology to help manage their internal knowledge base. The AI agent made i...t easier for staff to find answers and reduced time spent searching for information. This helped save time and money. It also made work easier for employees and let them focus more on patient care.
Other Industry Case Studies and Success Stories with Unless
CASE STUDY Peecho
Peecho had too many customer support tickets, especially about order status. This made it hard for their team to keep up, especially during busy times. They used Unless's AI assistant, which was trai...ned on their knowledge base and could access order details. The AI answered over 90% of order status and lead time questions. This greatly reduced the number of tickets that needed human help.
ZorgDomein wanted to help more patients help themselves online. They used Unless to add AI chat to their website and knowledge base. In just one week, they went live with the new system. Patients qui...ckly started using the AI, with up to 15,000 interactions per week. Support tickets dropped by about 20% in the first weeks. The team also found new ways to improve their support by learning from the questions patients asked the AI.
