Tungsten Insight Overview

Kofax-Insight provides advanced analytics to monitor, analyze, and optimize business processes. Enterprise operations are enhanced through Tungsten Automation within Insight™.

Use Cases

Customers recommend Funnel Analysis, Competitive Intelligence, Lead Analytics, as the business use cases that they have been most satisfied with while using Tungsten Insight.

Other use cases:

  • Engaging And Following Up
  • Measuring Customer Satisfaction
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Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Tungsten Insight.

Other priorities:

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Tungsten Insight Use-Cases and Business Priorities: Customer Satisfaction Data

Tungsten Insight's features include Dashboard. and Tungsten Insight support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Tungsten Insight analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Kofax Insight combines process monitoring and analysis with visualizations, analytics and data integration to deliver complete end-to-end process visibility...." Peer review

Tungsten Insight, belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Tungsten Insight Use Cases

How does Tungsten Insight facilitate Funnel Analysis?

How does Tungsten Insight facilitate Competitive Intelligence?

Case Studies

Insurance

CASE STUDY Aviva

Tungsten Automation’s TotalAgility helped Aviva cut medical document review time from up to 30 minutes to just 2 minutes. Aviva processed over 19.5 million documents through one platform. The solutio...n saved more than 1,300 hours each year. Aviva achieved 99% accuracy in document review. Agents now spend more time helping customers.

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Insurance

CASE STUDY A leading French insurer

Tungsten TotalAgility helped a leading French insurer improve fraud prevention. The insurer upgraded from Tungsten Transformation to TotalAgility to boost document recognition accuracy from 70% to a ...target of 90% using Generative AI. The new platform strengthens anti-fraud controls for ID cards and sensitive documents. Managers now save time by avoiding repetitive tasks and can focus on higher-value work. The insurer chose TotalAgility after a market evaluation.

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Manufacturing

CASE STUDY CLAAS

Tungsten Printix helped CLAAS, a global agricultural machinery manufacturer, solve problems with managing over 30 on-premise print servers. CLAAS needed a flexible, cloud-based print solution for its... mobile workforce. With Printix, CLAAS eliminated 30 global print servers. Users can now install printers in seconds, and the IT team saves hours each week. CLAAS values Tungsten's focus on future innovation with AI and scan workflows.

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Insurance

CASE STUDY A leading French insurer

Tungsten TotalAgility helped a leading French insurer modernize document processing. The company upgraded from Tungsten Transformation to TotalAgility. This change brought flexible workflows and a si...mpler user interface. The insurer now processes over 20 million pages each year across all channels. They have moved from paper to digital, cutting paper use. The team plans to use Generative AI to improve document recognition and data quality.

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Banking

CASE STUDY Leading banking group in France

Tungsten TotalAgility helped a leading banking group in France digitalize and streamline document processes. The bank faced slow manual data entry and errors in retail, insurance, and KYC. Tungsten T...otalAgility automated workflows, improved data accuracy, and freed employees for higher-value work. The bank reduced manual handling and plans to use GenAI for faster document extraction and better data quality.

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Insurance

CASE STUDY Aviva

Tungsten TotalAgility helped Aviva fight insurance fraud. Aviva used the solution to spot key fraud indicators. This led to over 11,000 fraudulent claims found, worth £116 million. Fraud detection in...creased by 39% year-over-year. Aviva now stops 30 bogus claims each day, valued at £318,000. Teams spend less time on manual review and more time prosecuting fraud.

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Tungsten Insight Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.57/5 ★

Read Reviews (20)
Analytics

4.54/5 ★

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.57/5 ★

Read Reviews (20)
Analytics

4.54/5 ★

Read Reviews (27)

Software Failure Risk Guidance

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for Tungsten Insight

Top Failure Risks for Tungsten Insight

Tungsten Automation Corporation News

Awards

Tungsten Automation Named Leader in 2025 Gartner Magic Quadrant for Intelligent Document Processing Solutions

Tungsten Automation has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Intelligent Document Processing Solutions. This accolade underscores its strength in digital transformation and AI-powered automation. The company's TotalAgility platform enhances document intelligence and workflow efficiency, serving diverse sectors like banking and insurance. Tungsten Automation's strategic investments in flexible deployment and global support continue to drive enterprise digital transformation.

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Partnership

Sovos and Tungsten Automation Partner on Compliant AP Solution - CPA Practice Advisor

Sovos and Tungsten Automation have partnered to create a compliant accounts payable solution by integrating Tungsten's automation platform with Sovos' tax compliance cloud. This collaboration offers a comprehensive solution for invoice automation and global tax compliance, enhancing operational efficiency and reducing costs for multinational organizations. The solution features AI-powered invoice capture, automated matching, real-time tax compliance, and seamless ERP integration.

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Executive

Tungsten Automation Names Peter Hantman as CEO to Lead Next Phase of Growth - The Software Report

Tungsten Automation has appointed Peter Hantman as CEO, succeeding Reynolds C. Bish, who will become Executive Chairman. Hantman, previously President and COO, will lead the company's transition to a SaaS model. Robert Watson has also been named CFO, bringing extensive financial leadership experience.

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Partnership

Sovos Partners with Tungsten Automation to Deliver Breakthrough Compliant Accounts Payable (AP) Solution - Business Wire

Sovos and Tungsten Automation have formed a strategic partnership to deliver an integrated compliant accounts payable (AP) solution. This collaboration combines Tungsten's workflow automation with Sovos' tax compliance expertise, addressing the need for seamless integration between AP automation and tax compliance. The solution enhances invoice processing, ensures tax compliance, and reduces costs, offering significant operational efficiencies for multinational organizations.

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Tungsten Automation Corporation Profile

Company Name

Tungsten Automation Corporation

Company Website

https://www.tungstenautomation.com/

HQ Location

15211 Laguna Canyon Rd, Irvine, CA 92618-3603, US

Employees

1001-5000

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Financials

M&A