Tungsten Insight Overview

Kofax-Insight provides advanced analytics to monitor, analyze, and optimize business processes. Enterprise operations are enhanced through Tungsten Automation within Insight™.

Use Cases

Customers recommend Funnel Analysis, Competitive Intelligence, Lead Analytics, as the business use cases that they have been most satisfied with while using Tungsten Insight.

Other use cases:

  • Engaging And Following Up
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Tungsten Insight.

Tungsten Insight Use-Cases and Business Priorities: Customer Satisfaction Data

Tungsten Insight's features include Dashboard. and Tungsten Insight support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Tungsten Insight analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Kofax Insight combines process monitoring and analysis with visualizations, analytics and data integration to deliver complete end-to-end process visibility...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Kofax Insight combines process monitoring and analysis with visualizations, analytics and data integration to deliver complete end-to-end process visibility...." Peer review
"...Wherever data resides, our business intelligence software can retrieve it in real time or on a schedule...." Enterprise Analytics Software
"...Business analytics and intelligence software that enables you to monitor, analyze and optimize your operational processes. ..." Enterprise Analytics Software

Tungsten Insight, belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Tungsten Insight Customer wins, Customer success stories, Case studies

How does Tungsten Insight address your Funnel Analysis Challenges?

Why is Tungsten Insight the best choice for Competitive Intelligence?

 

Bendigo Health - Hospital & Health Care - Large

Bendigo, Australia

Bendigo Health used Tungsten Automation to digitize 705,000 paper records. The hospital now delivers 300 clinical records daily to staff. Automated workflows replaced manual document management. Clin...icians access patient data faster. This helps improve patient care experiences across the region.

Alpek Polyester - Manufacturing - Large

Tungsten ReadSoft Invoices and Tungsten Process Director helped Alpek Polyester handle double the invoice volume after major acquisitions. The automated AP solution integrated with SAP, reducing manu...al data entry and late fees. Staff now process 100,000 invoices per year with no extra headcount. Vendor relationships improved and cash management became easier. The AP department is now more nimble and cross-trained, with better visibility and fewer errors.

Bottling company - Food & Beverages - Large

Tungsten Process Director and Supplier Portal helped a bottling company automate accounts payable. The company processes over 200,000 invoices yearly for 1,000+ vendors. With the new supplier portal,... AP team productivity more than doubled and headcount dropped by over 50%. Suppliers now submit and track invoices online, reducing manual work and errors. Automated workflows speed up exception handling and cut costs for both the company and suppliers.

Grace - Manufacturing - Very Large

Tungsten Automation’s AP solutions helped Grace cut invoice costs from $7 to $1.50 in Asia and Europe, and from $5 to $2.25 in the U.S. Invoice cycle time dropped to 2–2.5 days. Grace now processes 4...40,000 invoices yearly with 83% of payments handled electronically. The company saved $500,000 annually and improved SOX compliance and vendor relationships. Integration with SAP and Ariba enabled global automation and real-time analytics.

Regional US bank - Banking - Very Large

Tungsten TotalAgility helps a regional US bank speed up customer onboarding. The bank uses TotalAgility to capture documents at branches, cutting approval times for new accounts and loans. Staff now ...scan and process documents instantly, ending delays from shipping paper. The bank expects to save millions by removing courier costs. Customer satisfaction and loyalty are set to rise with faster, digital service.

AMN Healthcare - Hospital & Health Care - Very Large

Tungsten Intelligent Automation helped AMN Healthcare cut timecard processing hours by 68%. The platform automates timecard and credential processing for healthcare workers. This ensures on-time paym...ents and fills high-need positions faster. The solution eliminates lost timecards and missed payments. Back-office staff now focus on value-added patient services. AMN Healthcare saw 100% system uptime and saved 5,400 person-hours.

Tungsten Insight Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.57/5 ★

Read Reviews (20)
Analytics

4.54/5 ★

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.57/5 ★

Read Reviews (20)
Analytics

4.54/5 ★

Read Reviews (27)

Software Failure Risk Guidance

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for Tungsten Insight

Top Failure Risks for Tungsten Insight

Tungsten Automation Corporation News

Product

Tungsten Automation launches Pay+ to bring invoice intelligence to ...

Tungsten Automation has launched Pay+, an intelligent payment orchestration solution within its Invoice-to-Pay platform. Pay+ integrates invoice intelligence into payment transactions, automating pay runs and reconciliation. It optimizes working capital and enhances supplier relationships by using invoice data to make smarter financial decisions, providing finance teams with a strategic tool for payment management.

Product

Tungsten Automation Press Releases

Tungsten Automation has launched Pay+, a new solution that integrates invoice intelligence into payment transactions, enhancing supplier relationships and unlocking working capital. Additionally, Tungsten Automation's InvoiceAgility+ offers intelligent invoice-to-pay control using AI. The company was also named a leader in the 2026 Gartner Magic Quadrant for Intelligent Document Processing.

Executive

Tungsten Automation Appoints Peter Hantman as new CEO

Tungsten Automation has appointed Peter Hantman as the new CEO, effective July 1, 2025. Hantman, previously President and COO, succeeds Reynolds C. Bish, who becomes Executive Chairman. Robert Watson joins as CFO. Hantman aims to drive growth and innovation, leveraging his experience in scaling SaaS companies.

Product

Tungsten Automation Platform: Purposeful AI for Smarter Automation

Tungsten Automation has launched a new release of its TotalAgility platform, enhancing AI-driven document intelligence and workflow automation. The platform now offers modular tiers—Enterprise, Advanced, and Standard—each designed to meet different automation needs. Features include knowledge discovery, workflow automation, and intelligent document processing, aimed at transforming unstructured data into actionable insights.

Tungsten Automation Corporation Profile

HQ Location

15211 Laguna Canyon Rd, Irvine, CA 92618-3603, US

Employees

1001-5000

Social

Financials

M&A