Tungsten Insight Overview

Kofax-Insight provides advanced analytics to monitor, analyze, and optimize business processes. Enterprise operations are enhanced through Tungsten Automation within Insight™.

Use Cases

Customers recommend Funnel Analysis, Competitive Intelligence, Lead Analytics, as the business use cases that they have been most satisfied with while using Tungsten Insight.

Other use cases:

  • Engaging And Following Up
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Tungsten Insight.

Tungsten Insight Use-Cases and Business Priorities: Customer Satisfaction Data

Tungsten Insight's features include Dashboard. and Tungsten Insight support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Tungsten Insight analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Kofax Insight combines process monitoring and analysis with visualizations, analytics and data integration to deliver complete end-to-end process visibility...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Access visualizations and analyses of business information through an intuitive graphical interface that enables fast, fact-based decisions before process issues affect your customers. ..." Enterprise Analytics Software
"...Wherever data resides, our business intelligence software can retrieve it in real time or on a schedule...." Enterprise Analytics Software
"...Business analytics and intelligence software that enables you to monitor, analyze and optimize your operational processes. ..." Enterprise Analytics Software

Tungsten Insight, belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Tungsten Insight Customer wins, Customer success stories, Case studies

How does Tungsten Insight address your Funnel Analysis Challenges?

How does Tungsten Insight address your Competitive Intelligence Challenges?

Alpek Polyester - Manufacturing - Large

Tungsten ReadSoft Invoices and Tungsten Process Director helped Alpek Polyester handle double the invoice volume after major acquisitions. The automated AP solution integrated with SAP, reducing manu...al data entry and late fees. Staff now process 100,000 invoices per year with no extra headcount. Vendor relationships improved and cash management became easier. The AP department is now more nimble and cross-trained, with better visibility and fewer errors.

Bottling company - Food & Beverages - Large

Tungsten Process Director and Supplier Portal helped a bottling company automate accounts payable. The company processes over 200,000 invoices yearly for 1,000+ vendors. With the new supplier portal,... AP team productivity more than doubled and headcount dropped by over 50%. Suppliers now submit and track invoices online, reducing manual work and errors. Automated workflows speed up exception handling and cut costs for both the company and suppliers.

An Australian Construction Company - Construction - Medium

Tungsten TotalAgility helped an Australian construction company automate accounts payable. Invoice processing times dropped from hours to minutes. The company now processes up to 14,000 invoices year...ly with a small team. Integration with Microsoft SharePoint and the accounting system improved accuracy and control. The company gained better insight into costs and keeps projects on time and within budget.

Grace - Manufacturing - Very Large

Tungsten Automation’s AP solutions helped Grace cut invoice costs from $7 to $1.50 in Asia and Europe, and from $5 to $2.25 in the U.S. Invoice cycle time dropped to 2–2.5 days. Grace now processes 4...40,000 invoices yearly with 83% of payments handled electronically. The company saved $500,000 annually and improved SOX compliance and vendor relationships. Integration with SAP and Ariba enabled global automation and real-time analytics.

Regional US bank - Banking - Very Large

Tungsten TotalAgility helps a regional US bank speed up customer onboarding. The bank uses TotalAgility to capture documents at branches, cutting approval times for new accounts and loans. Staff now ...scan and process documents instantly, ending delays from shipping paper. The bank expects to save millions by removing courier costs. Customer satisfaction and loyalty are set to rise with faster, digital service.

AMN Healthcare - Hospital & Health Care - Very Large

Tungsten Intelligent Automation helped AMN Healthcare cut timecard processing hours by 68%. The platform automates timecard and credential processing for healthcare workers. This ensures on-time paym...ents and fills high-need positions faster. The solution eliminates lost timecards and missed payments. Back-office staff now focus on value-added patient services. AMN Healthcare saw 100% system uptime and saved 5,400 person-hours.

Tungsten Insight Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.57/5

Read Reviews (20)
Analytics

4.54/5

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.57/5

Read Reviews (20)
Analytics

4.54/5

Read Reviews (27)

Software Failure Risk Guidance

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for Tungsten Insight

Top Failure Risks for Tungsten Insight

Tungsten Automation Corporation News

Executive

Tungsten Automation Appoints Gopi Kalahasthy as Chief Revenue Officer

Tungsten Automation has appointed Gopi Kalahasthy as Chief Revenue Officer. Gopi will lead global sales and strategic growth, leveraging his extensive experience from SAP. His role focuses on expanding Tungsten's reach and enhancing customer satisfaction in AI-powered document and workflow automation.

Product

Tungsten Automation Achieves IRAP Assessed

Tungsten Automation has achieved IRAP Assessed – PROTECTED level status in Australia, allowing its TotalAgility® and InvoiceAgility® Cloud Platforms to handle PROTECTED level data. This certification facilitates adoption by Australian government agencies, enabling secure automation of document-heavy processes and modernization of workflows while ensuring data sovereignty and compliance.

Executive

Tungsten Automation Strengthens Global Leadership Team ...

Tungsten Automation has announced key leadership changes to accelerate growth. Manik Mair is promoted to Executive Vice President, Business Operations; Raja Nucho joins as Senior Vice President, Global Partnerships & Alliances; and Thomas Van Merode is promoted to Regional Vice President of Sales, Asia. These changes aim to strengthen the company's global partner ecosystem and commercial leadership.

Executive

Tungsten Automation Promotes Manik Mair and Thomas Van Merode, Appoints Raja Nucho to Global Leadership Team

Tungsten Automation has expanded its executive team with key leadership changes. Manik Mair is now EVP of Business Operations, Raja Nucho joins as SVP of Global Partnerships, and Thomas Van Merode is promoted to RVP of Sales for Asia. These appointments aim to enhance the company's operating model and partner ecosystem, supporting growth in AI-powered automation solutions.

Tungsten Automation Corporation Profile

HQ Location

15211 Laguna Canyon Rd, Irvine, CA 92618-3603, US

Employees

1001-5000

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Financials

M&A