Tungsten Automation: Use-Cases, Insights and Reviews | 2025 Cuspera

Tungsten Automation’s TotalAgility helped Aviva cut medical document review time from up to 30 minutes to just 2 minutes. Aviva processed over 19.5 million documents through one platform. The solutio...n saved more than 1,300 hours each year. Aviva achieved 99% accuracy in document review. Agents now spend more time helping customers.
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Tungsten TotalAgility helped Aviva fight insurance fraud. Aviva used the solution to spot key fraud indicators. This led to over 11,000 fraudulent claims found, worth £116 million. Fraud detection in...creased by 39% year-over-year. Aviva now stops 30 bogus claims each day, valued at £318,000. Teams spend less time on manual review and more time prosecuting fraud.
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Tungsten TotalAgility helped a leading French insurer modernize document processing. The company upgraded from Tungsten Transformation to TotalAgility. This change brought flexible workflows and a si...mpler user interface. The insurer now processes over 20 million pages each year across all channels. They have moved from paper to digital, cutting paper use. The team plans to use Generative AI to improve document recognition and data quality.
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Tungsten TotalAgility helped a leading French insurer improve fraud prevention. The insurer upgraded from Tungsten Transformation to TotalAgility to boost document recognition accuracy from 70% to a ...target of 90% using Generative AI. The new platform strengthens anti-fraud controls for ID cards and sensitive documents. Managers now save time by avoiding repetitive tasks and can focus on higher-value work. The insurer chose TotalAgility after a market evaluation.
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Tungsten Printix helped CLAAS, a global agricultural machinery manufacturer, solve problems with managing over 30 on-premise print servers. CLAAS needed a flexible, cloud-based print solution for its... mobile workforce. With Printix, CLAAS eliminated 30 global print servers. Users can now install printers in seconds, and the IT team saves hours each week. CLAAS values Tungsten's focus on future innovation with AI and scan workflows.
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Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable solution for document-heavy legal work. Tungsten Power PDF reduced traini...ng needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
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