Latest Product Updates and Feature Enhancements on TTEC
TTEC's Employee Experience Innovation: A Strategic Engine for Sustained Growth in the AI ...
TTEC leverages AI-driven employee experience innovations to enhance operational efficiency and customer satisfaction. Tools like TTEC Perform and Addi AI have achieved significant sales growth and co...st reductions. TTEC's AI integration has uncovered $3.2M in revenue potential for clients and reduced coaching time by 53%. Despite a 3.8% revenue decline, TTEC's Q2 2025 results showed 12% EBITDA growth, validating its AI-centric strategy.
TTEC Expands Global Digital Literacy Efforts with UK Launch of Digital Dev Academy - Kilgore News Herald
TTEC Holdings Inc. has launched the Digital Dev Academy in the UK to enhance digital literacy and workforce readiness. This initiative offers hands-on training in Microsoft's Power Platform, targetin...g students aged 1619. The program aims to bridge the UK's digital skills gap by equipping young people with app development skills, fostering technological curiosity, and supporting TTEC's broader corporate social responsibility goals.
Percepta Celebrates 25 Years of Transforming Automotive Customer Experience | TTEC
Percepta, a joint venture between TTEC and Ford, celebrates 25 years of enhancing automotive customer experience. Operating in 13 countries, Percepta leverages TTEC's digital CX infrastructure to del...iver personalized, seamless interactions. The company continues to innovate in smart mobility and connected vehicles, aiming to meet evolving industry demands.
TTEC, Zendesk Team Up to Deliver Full-Stack, AI-Driven Customer Experience Solutions
TTEC has expanded its strategic partnership with Zendesk to deliver end-to-end, AI-driven customer experience solutions. TTEC will act as a full-stack delivery and implementation partner for the Zend...esk platform, integrating its Amazon Connect capabilities to help clients accelerate digital transformation and achieve measurable CX outcomes.
TTEC Expands Strategic Partnership with Zendesk to Deliver Enhanced AI-driven Customer ...
TTEC has expanded its strategic partnership with Zendesk to deliver enhanced AI-driven customer experience solutions. The collaboration integrates Zendesks AI capabilities with TTECs CX technology an...d managed services, aiming to accelerate digital transformation for enterprise clients and improve customer engagement across digital channels.
TTEC's Special Committee has completed its review of CEO Kenneth Tuchman's proposal to acquire remaining company shares at $6.85 each. The committee, with advisors Rothschild & Co and Skadden, Arps, ...remains open to engaging on a definitive transaction but notes no current obligation for non-affiliated stockholders to act.
TTEC Announces Second Quarter 2025 Financial Results | TTEC
TTEC reported a second-quarter 2025 revenue of $513.6 million, with a net loss of $6.7 million. The company highlighted improvements in growth and margins, driven by AI-enabled CX solutions. TTEC Dig...ital and TTEC Engage segments showed varied performance, with TTEC Digital seeing a slight revenue decrease and TTEC Engage improving operational income. The company updated its full-year 2025 revenue outlook.
TTEC Holdings reported Q2 2025 earnings with a revenue decline of 3.8% to $514 million, but exceeded profit forecasts through cost efficiencies. The company is transitioning to AI-driven customer exp...erience solutions, enhancing operational efficiency, client integration, and talent optimization. Despite a significant debt load, TTEC aims to leverage high-margin AI contracts for growth, positioning itself competitively in the CX market.
TTEC Holdings Inc. reported a Q2 loss of $8 million, equating to a loss of 17 cents per share. Adjusted earnings were 22 cents per share, with revenue at $513.6 million. The company projects full-yea...r earnings between 95 cents and $1.20 per share and revenue between $2.06 billion and $2.11 billion.
TTEC Announces Second Quarter 2025 Financial Results
TTEC reported its second-quarter 2025 financial results, with revenue of $513.6 million and a net loss of $6.7 million. The company highlighted a strategic focus on AI-enabled customer experience sol...utions, noting improvements in growth and margins. TTEC Digital and TTEC Engage segments showed varied performance, with Engage experiencing a revenue decline. The company updated its full-year 2025 revenue outlook, reflecting positive foreign exchange impacts.
TTEC Digital wins Cisco Reimagine Customer Experiences Partner ...
TTEC Digital has been recognized by Cisco for reimagining customer experiences, highlighting their successful partnership and expertise in customer experience solutions.
TTEC Recognized as a Leader in Everest Group's 2024 CXM Services PEAK Matrix ... - PR Newswire
TTEC has been recognized as a leader in the 2024 CXM Services PEAK Matrix® Assessment for the Americas by Everest Group for the fourth consecutive year.
TTEC Provides Update on Potential Take Private Transaction | TTEC
TTEC announced that its founder and CEO, Kenneth Tuchman, has decided not to pursue his proposal to take the company private due to market conditions. The Board expressed confidence in TTEC's continu...ed success as a public company.
TTEC Provides Update on Potential Take Private Transaction
TTEC announced that its founder and CEO, Kenneth Tuchman, has decided not to proceed with his proposal to take the company private due to market conditions. The Board expressed confidence in TTEC's c...ontinued success as a public company.
