TrackWise®: Product updates, Customer stories, and Insights | 2026 Cuspera

TrackWise Digital helps Honeywell manage quality complaints. The tool tracks complaint information and ensures all steps are followed. It helps extract data for business decisions. Honeywell values T...rackWise Digital for improving quality management processes.
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The Biovac Institute in South Africa uses TrackWise Digital for quality management. They are a leading vaccine maker. The case study is shown in a 3-minute video.

SGS Life Sciences faced challenges with their paper-based quality management system, which was inefficient and error-prone. They aimed to transition to a digital system to improve efficiency and redu...ce environmental impact. They chose TrackWise Digital for its user-friendly interface and strong reporting features. The implementation began in March 2019 and quickly expanded to multiple sites, enhancing their quality management processes.
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Mikart, a CDMO leader, wanted to modernize its quality processes to meet FDA and cGMP standards. They faced challenges with paper-based systems and inefficient document routing. Mikart adopted TrackW...ise Digital to transform their quality management, document, and training processes. The solution provided instant access, faster approvals, and greater visibility. Training record completion improved from 10% overdue to less than 1%. Document approval cycles reduced from 2-3 days to less than a day.
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Arbor Pharmaceuticals faced challenges with their manual, paper-based quality management system. It was difficult to manage change control and document approvals. They switched to TrackWise Digital, ...built on Salesforce, to streamline these processes. The new system improved document retrieval and approval times, saving over 800 hours per year. The team now finds the system user-friendly and efficient, reducing IT help requests.
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