Banking Case Studies and Customer Success Stories with Temenos Wealth
FORUM Credit Union
- Banking
FORUM Credit Union wanted to handle more loan applications and give members a better digital experience. Their old system was slow and could not keep up with growing demand, especially for auto loans.... They chose Temenos Loan Origination to automate and speed up loan decisions. With Temenos, 60% of loan decisions are now automated. The credit union saw a 135% increase in its consumer lending portfolio and a 27% increase in membership. They also achieved a 97% customer satisfaction rating.
PVcomBank wanted to improve its mobile banking service. Customers were unhappy with slow performance and poor engagement. The bank needed a better digital banking platform. PVcomBank chose Temenos to... upgrade its system. As a result, customer onboarding time dropped by 70%. Customer acquisition increased by 130%. The number of online deposit account openings grew by 200%. Operational efficiency improved by 40%. The new mobile app responds in less than 1 second and has a 4.9 star rating.
Eurobank Cyprus wanted to modernize its banking systems. The bank faced challenges with changing regulations and the need for digital innovation. Their old systems were not flexible or scalable. They... chose Temenos for a new core banking solution. After the change, new product launch cycles were cut to under one week. Payment volumes increased to 120,000 per month. False positives dropped to 6-8%. The platform now has 99.96% availability.
EQ Bank wanted to offer a better digital banking experience. They faced the challenge of meeting fast-changing customer needs and growing quickly. They used Temenos core banking, first on-premises an...d then moved to the cloud. This helped them handle more customers and more transactions. After moving to the cloud, their customer base doubled each year. They managed a 400% yearly increase in transactions. EQ Bank was named 'Best Bank in Canada' for two years in a row.
Vantage Credit Union wanted to reduce loan delinquency and improve collections. They faced more competition, new regulations, and growing risks like fraud. They used the Temenos Collections platform ...to manage all their collection activities. The platform gave them a 360-degree view of borrowers and faster, near real-time reporting. As a result, their delinquency rate is below average and their revenues grew from $50.5 million in 2021 to $67.3 million in 2023.
Capital Bank of Jordan wanted to grow quickly and become a top bank in Jordan. They used Temenos core banking technology to help with big acquisitions and expansion. The bank migrated major acquisiti...ons to Temenos in just three months. They launched new branch operations in Riyadh in 45 days. The bank saw 50% efficiency gains in the back office and a 49% rise in profits in 2022. Their subsidiary, National Bank of Iraq, went live with Temenos in 12 months and processed 188,000 payments in the first month with a 99% STP rate.
Maritime Commercial Joint Stock Bank (MSB)
- Banking
MSB is a leading bank in Vietnam. The bank needed to modernize because of new digital competitors and changing customer needs. MSB chose Temenos Core, Temenos Payments Hub, and Temenos Data Hub to su...pport its digital transformation. After six months, MSB saw 10% growth in customers and accounts and a 180% increase in transaction volume. The time to launch new products became 2 to 5 times faster.
Texans Credit Union wanted to improve their digital banking and loan services. They used Temenos APIs and SDKs to build custom solutions and connect with third-party loan providers. They cut loan app...lication times from 7 minutes to 2.5 minutes. Loan volume increased by 35% in three months. Loan productivity grew by 17%. Their NPS score went up from 76 to 82. They also created new loan products and digitized the customer experience.
MidWestOne Bank wanted to grow online accounts and improve customer experience. They used Temenos' Digital Onboarding product to launch a new digital account opening platform. Digital account opening...s more than doubled, with mobile making up two-thirds. Online accounts now make up 8% of the bank’s portfolio, up from 5.75%. 90% of applications are decided automatically. The application process was cut from 15 minutes to 2 minutes. Time to fund a new account dropped from 2-3 days to 4.5 minutes.
Nova Ljubljanska Banka (NLB) wanted to become the top bank in South-Eastern Europe by 2030. They used Temenos core banking to help build a digital-first model. The bank cut product time to market by ...50% and reduced operational costs by 25%. Customer onboarding became 20% faster. NLB has used Temenos for over 20 years and found it reliable and scalable.
Idaho Central Credit Union wanted to improve its loan application process. Their old system was no longer supported, so they needed a new solution with more automation. They chose Temenos for its cus...tomizable and scalable platform. After using Temenos, ICCU automated 70% of loan applications, cut loan processing times by half, and cleared 20,000 applications right away. Their customer base grew by 10-15% and customer satisfaction improved by 5-10%.
Bank Albilad wanted to offer Shari’ah-compliant banking to more people in Saudi Arabia. They needed a fast, digital solution to reach customers anywhere. They chose Temenos for its full banking softw...are. With Temenos, they launched their retail business in six months. They can now launch new products in three days and set up new subsidiaries in a day. 71% of retail customers now join through digital channels.
Temenos Wealth helped ABN AMRO improve portfolio management, client reporting, and digital front-end tools. The bank used a single code base for multiple executions, making development easier. Temeno...s Payments Hub increased payment volume capability. Temenos Continuous Deployment enabled overnight regression testing with a 100% pass rate. ABN AMRO modernized its technology stack and improved innovation through this partnership.
Temenos Collections and Recovery platform helped All In Credit Union consolidate its collections operations. The credit union improved user and customer experience and reduced working time by 40%. Ne...w employees learn the platform faster than any other system. Cloud deployment freed up IT resources and increased efficiency. API connectivity enabled easy integration with core systems and third-party solutions.
Temenos helped Idaho Central Credit Union automate its loan application process. ICCU increased automation in loan applications by 5% and immediately cleared 20,000 applications. Now, 70% of all loan... applications are fully automated, up by 20%. Loan application and funding times dropped by half, to 12-18 minutes. HELOC application periods fell from one month to 18 days. ICCU grew its customer base by 10-15% and improved customer satisfaction by 5-10%.
Temenos Financial Inclusion helped LOLC (Cambodia) Plc modernize its banking operations. Before 2017, LOLC struggled with manual processes and outdated systems. In 2017, they deployed Temenos to digi...tize and expand financial inclusion. By 2024, LOLC saw 57% customer growth and a 308% increase in their general loan portfolio. They nearly halved their cost to GLP ratio to 4.31%. The new system improved efficiency, reduced manual work, and enhanced reporting.
Temenos Digital Onboarding helped MidWestOne Bank double digital account openings. Mobile now drives two-thirds of new accounts. Online accounts make up 8% of the portfolio, up from 5.75% before Teme...nos. 90% of applications are decided automatically. Automation saves over 60 hours of manual work. The application-to-decision time dropped from 15 minutes to 2 minutes. Funding a new account now takes just 4.5 minutes, down from 2-3 days.
Temenos SaaS helped President’s Choice Financial (PC Financial) improve operations and launch new products. PC Financial used Temenos core banking on SaaS to quickly bring its first interest-bearing ...product to market. The deployment took just 6 months. Customers now save on banking fees and earn points with the PC Optimum loyalty program. The solution supports PC Financial’s goal to offer simple, valuable banking for Canadians.
Temenos helped Texans Credit Union speed up loan applications from 7 minutes to 2.5 minutes. Loan volume grew by 35% in three months. Loan productivity increased by 17%. Texans Credit Union launched ...new loan products and improved cross-selling. Their NPS score rose from 76 to 82. APIs and SDKs from Temenos enabled faster development and better customer experience.
Temenos Core Banking helped Raiffeisen Bank International modernize its banking services across five markets. RBI set up a 'T24 Hub' in Poland to centralize skills, speed up upgrades, and cut relianc...e on outside vendors. Temenos Customer Success supported faster rollouts, cloud readiness, and group-wide skill building. RBI now delivers more consistent digital services and is planning further modernization, including cloud-native banking. The centralized approach gives RBI more control, speed, and quality in its core banking projects.
Temenos core banking helped IIG Bank (Malta) Ltd modernize payments and meet new regulations. The bank needed to comply with SEPA Instant Payments and SWIFT CBPR+ rules. With fewer than 50 employees,... IIG Bank used Temenos and Stoics IT to upgrade its systems. Transaction times dropped to seconds and payments became available 24/7. IIG Bank became one of the first in Malta to launch SEPA Instant Payments.
Temenos Core Banking Solution helped Al Rajhi Bank modernize its banking services. The bank faced challenges with old systems that slowed new product launches. With Temenos, Al Rajhi Bank can open ne...w locations in 4 to 6 months. The bank serves 18 million customers and manages $90 billion in assets. Al Rajhi Bank was named 'Best Islamic Bank in Saudi Arabia' in 2014. The solution supports digital transformation and keeps the bank competitive.
Temenos Payments helped Bank NXT modernize its banking technology. The bank faced slow product launches and heavy manual work. With Temenos, Bank NXT unified payment channels and improved speed and f...lexibility. They achieved 80% faster time to market, a 120% increase in transaction volumes, and a 90% reduction in manual intervention. The bank also reached a 75% straight-through processing rate.
Temenos helped Commerce Bank modernize its core banking platform. Commerce Bank needed to replace old systems and compete with fintechs. Temenos provided a flexible, agile platform that improved effi...ciency and supported new technology. The bank migrated 2.5 million customers and 6.9 million accounts. They now manage two releases a month and launch new products faster. Customer satisfaction and retention scores improved or stayed the same after the change.
Temenos Core Banking helped EQ Bank modernize its core systems with a cloud-first approach. EQ Bank faced the challenge of meeting fast-changing customer demands and scaling rapidly. By moving to the... public cloud, EQ Bank doubled its customer base year-on-year and saw a 400% increase in transactions. The bank now releases updates and new features 50 times per month, compared to once every two months before. EQ Bank was named 'Best Bank in Canada' for two years in a row.
Temenos Core and Temenos Data Hub helped Komercni Banka modernize its banking systems. The bank faced limits from old mainframe technology and could not offer 24/7 digital services. With Temenos, the...y moved to a cloud-based platform and used a phased migration. They rolled out a new multi-currency account to all retail customers. Product development time became 50% faster. The new system supports real-time data and better customer experiences.
Maritime Commercial Joint Stock Bank (MSB)
- Banking
Temenos Core, Temenos Payments Hub, and Temenos Data Hub helped Maritime Commercial Joint Stock Bank (MSB) modernize its banking operations. MSB needed to compete with digital-native banks and meet n...ew customer expectations for digital services. The bank replaced its legacy core with Temenos solutions to support digital transformation. Within six months, MSB saw 10% growth in customers and accounts and a 180% increase in transaction volume. Time to market for new products accelerated by 2 to 5 times.
Temenos helped MIDBANK, a major Egyptian bank, move from an old core system to a modern digital platform. MIDBANK used Temenos Core, Payments Hub, Financial Crime Mitigation, Arrangement architecture..., and Data Hub. The bank switched all systems at once in April 2025. This change cut transaction processing times and improved customer satisfaction. MIDBANK can now launch new products faster.
Temenos Wealth and Temenos core banking helped Banco Itaú, Latin America's largest bank, speed up digital transformation. The bank used Temenos' SaaS platform to launch new services faster and improv...e its online presence. The solution automated front, middle, and back office functions for international private banking. Banco Itaú reduced time-to-market, IT costs, and operational complexity. The platform supports global expansion and delivers better digital experiences for private banking clients.
Temenos core banking and digital banking helped Bank Albilad launch its retail business in just six months. The bank can now launch new products in three days and onboard new subsidiaries in a day. 7...1% of retail customers now join through digital channels. End-of-business activities dropped from up to six hours to just one hour. Temenos enabled rapid digital transformation and innovation for Islamic banking in Saudi Arabia.
Banque Internationale à Luxembourg SA (BIL)
- Banking
Temenos core banking, payments hub, and wealth management went live at Banque Internationale à Luxembourg SA (BIL) on the same day. BIL reduced close of business reporting to 3-4 hours from day one. ...The bank can now onboard volume-based customers faster. Client pricing conditions were divided by up to 6. BIL aimed to modernize its core banking and simplify operations for better services. The solution improved data quality, transparency, and payment speed.
Temenos digital banking helped Baxter Credit Union (BCU) upgrade its core banking system and move to the cloud. BCU improved security for over 320,000 members and gained up-to-date digital banking fe...atures. The cloud migration increased cost-efficiency and let staff spend less time on IT. BCU can now scale its digital banking infrastructure quickly to support growth. The solution uses Microsoft Azure for hosting.
Temenos core banking helped Eurobank Cyprus modernize its IT systems. The bank cut new product launch cycles to under one week. Payment volumes rose to 120,000 per month with 90% straight-through pro...cessing. False positives dropped to 6-8%. Platform availability reached 99.96%. The solution improved digital banking, compliance, and ESG goals.
Temenos core banking, digital banking, and financial crime mitigation solutions helped Finabank, Suriname's fourth largest commercial bank, triple its assets in three years. The bank modernized its I...T landscape with advanced analytics, biometric security, and multi-lingual support. The new platform lets Finabank launch digital banking services for Dutch and English speakers, even in remote areas. Finabank can now create new products and respond quickly to market needs. The integrated Temenos system supports continued growth and innovation.
Temenos Wealth helped Julius Baer boost agility in its Asian operations. The bank used the platform to combine core banking, portfolio management, digital channels, and analytics. This unified soluti...on improved customer service and increased operational efficiency. The project followed a successful Temenos core banking rollout in Luxembourg. Julius Baer aims to harmonize its IT landscape worldwide with Temenos.
Temenos Financial Inclusion helped LOLC Cambodia modernize its core banking. The company serves over 330,000 customers and upgraded to R22 in 2024. Since 2017, LOLC grew its customer base by 57% and ...expanded its general loan portfolio by 308%. The cost to GLP ratio dropped to 4.31%. LOLC improved operational efficiency and reduced manual processes with Temenos.
Temenos core banking helped Nova Ljubljanska Banka cut product time to market by 50%. The bank reduced operational costs by 25%. Customer onboarding is now 20% faster. NLB used Temenos to support a d...igital-first model and scale across South-Eastern Europe. The platform enabled smooth integration of new acquisitions and compliance with regulations. NLB has relied on Temenos for over 20 years for robust, reliable, and scalable banking solutions.
Temenos digital banking helped PVcomBank cut customer onboarding time by 70%. The bank saw a 130% rise in customer acquisition and a 200% increase in online deposit account openings. Operational effi...ciency improved by 40%. The new mobile app now responds in under one second and has a 4.9-star App Store rating. PVcomBank used Temenos to deliver better customer experiences and drive digital transformation.
Temenos core banking helped Swissquote boost operating income by 14.3% and reach a 25.1% profit margin. The bank achieved 99.9% straight-through-processing soon after launch. Swissquote replaced its ...old core system to automate workflows and cut manual tasks. The Temenos Integration Framework was implemented in just 10 months. This enabled Swissquote to scale and innovate in digital banking and online trading.
Temenos Collections platform helped Vantage Credit Union lower loan delinquency rates. The credit union saw revenues rise from $50.5m in 2021 to $67.3m in 2023. The platform gives a 360-degree view o...f borrowers and near real-time reporting. Vantage manages a loan book of $812.2m, up 23% since 2021. Staff productivity and member experience improved with streamlined collections and compliance.
Financial Services Case Studies and Customer Success Stories with Temenos Wealth
Nordea Asset Management
- Financial Services
Nordea Asset Management faced challenges with rising costs, regulatory demands, and a fragmented IT landscape. They used three separate legacy systems for fund administration, which made automation a...nd efficiency difficult. They replaced these systems with Temenos Multifonds. The new platform unified their processes, enabled workflow efficiencies, automation, and scalability. The implementation was completed in 10 months and gave them access to advanced capabilities like SWIFT and NSCC integration.
Zain Cash is a mobile wallet business in Iraq. They wanted to offer better banking services and grow their business. They used Temenos core banking and Payments Hub to upgrade their technology. This ...helped them cut response times by 50% and speed up customer onboarding. They now handle 100,000 transactions daily and have over 1.2 million app downloads. Zain Cash plans to become a digital bank in the future.
Ualá needed to upgrade its 10-year-old Temenos platform to support its growth and expansion. The company wanted to move from on-premises to AWS cloud for better efficiency. Ualá aimed to improve fina...ncial inclusion in Latin America with its mobile app and banking services. The upgrade to Temenos R24 was necessary after acquiring ABC Capital, as the old system could not handle expected transaction volumes. Ualá expects operational efficiencies from automation and a more flexible platform.
Ualá used Temenos to upgrade its 10-year-old core banking platform. The company moved from on-premises to AWS cloud to support growth and innovation. Ualá wanted to offer its own banking services aft...er securing a full banking license. The new platform brings operational efficiencies through automation. Ualá aims to improve financial inclusion in Latin America with modern digital banking.
Temenos core banking platform helped ASA International modernize banking in 13 countries. The platform supports 1,000 daily users and over 3,000 disbursements per day. ASA International replaced its ...old loan system to offer savings, payments, and micro-insurance. Temenos Financial Crime Mitigation reassures regulators and clients. The solution enables flexible deployment on-premise or in the cloud.
Temenos core banking helped LarrainVial in Chile modernize its legacy systems. The new platform lets LarrainVial serve 50,000 clients with better digital banking and faster product launches. The solu...tion increased operating efficiency and supports multi-product, multi-currency services. LarrainVial can now scale and innovate quickly, using global best practices. The CEO says the platform gives clients an optimized, real-time experience.
Temenos helped Ualá, a fintech in Argentina, update its 10-year-old platform to support rapid growth. Ualá migrated from on-premise to AWS cloud, using an agnostic architecture for easier transition.... The new platform aims to boost operational efficiency through automation. Ualá serves over 7 million users across Argentina, Colombia, and Mexico. The company now develops its own banking services, moving away from third-party product licensing.
Temenos Financial Inclusion helped VisionFund International boost efficiency by 40%. The platform cut customer onboarding from three days to one hour. Loan processing is now 61% faster. VisionFund ex...panded from lending to deposits and insurance using Temenos. Real-time data and paperless workflows improved oversight and sustainability.
Other Industry Case Studies and Success Stories with Temenos Wealth
ABN AMRO
- Banking
ABN AMRO wanted to improve its banking services and support growth. The bank worked with Temenos to update its private banking and core banking systems. They used Temenos Wealth Front Office and Teme...nos Payments Hub. This helped ABN AMRO make portfolio management and client reporting more efficient. The bank can now do more with a single development environment. Temenos Continuous Deployment also improved testing, reaching a 100% pass rate overnight.
Banque Internationale à Luxembourg SA (BIL)
- Banking
BIL wanted to modernize its core banking system and simplify operations. The bank aimed to develop new and better services for its clients. BIL used Temenos core, payments hub, and wealth management ...solutions. They went live with all three on the same day. Close of business reporting was reduced to 3-4 hours from day one. The bank can now onboard volume-based customers faster and reduced client pricing conditions by up to 6 times.
Komerční banka wanted to grow and reach more than two million clients. Their old systems made it hard to offer new products and provide 24/7 banking. They chose Temenos to help with a big core transf...ormation. With Temenos, they now have a strong platform that is always available. They cut the time to launch new products by 60%.
MIDBANK Completes Core Banking Overhaul With Temenos To Advance Egypt's Digital ...
MIDBANK has completed a core banking system overhaul using Temenos' platform, aligning with Egypt's Vision 2030. The transition included Temenos Core, Payments Hub, Financial Crime Mitigation, and Da...ta Hub, executed in a single-step approach. This modernization aims to enhance digital banking services, with plans to expand digital capabilities and AI-based solutions.
BNI Madagascar launches custom Temenos platform with Orion - The Paypers
BNI Madagascar has launched a customized version of the Temenos digital banking platform, developed in partnership with Orion Innovation. This deployment aims to enhance the bank's digital experience... with a locally tailored mobile application, aligning with strategic goals and improving user interaction. The rollout highlights Temenos' adaptability in digital transformation across African markets.
Orion Innovation powers BNI Madagascar digital banking app
Temenos collaborated with Orion Innovation to develop a customized digital banking platform for BNI Madagascar, enhancing the bank's digital transformation. Built on the Temenos Digital platform, the... app offers a tailored, user-friendly experience, improving customer engagement and access to banking services. This project highlights the potential of Temenos technology in advancing digital banking across Africa.
Orion Innovation Successfully Implements Temenos' Digital Banking Platform for BNI - PR Newswire
Orion Innovation, a certified partner of Temenos, has successfully implemented a customized digital banking platform for BNI Madagascar. This project supports BNI's digital transformation, offering a... user-centric mobile app with unique UX/UI design. The implementation enhances customer engagement and operational efficiency. BNI Madagascar reports high user adoption and positive feedback, highlighting the mobile app's design and usability.
Temenos Powers KAF Digital Bank Ahead of Public Launch - Fintech News Malaysia
KAF Digital Bank selected Temenos SaaS to power its digital banking platform ahead of its public launch. The solution will help KAF streamline operations and deliver Shariah-compliant financial servi...ces to Malaysian consumers, supporting regulatory compliance and digital transformation in the banking sector.
Malaysia's KAF Digital Bank launches on Temenos SaaS platform - IBS Intelligence
KAF Digital Bank in Malaysia has launched its operations using the Temenos SaaS platform. This deployment enables KAF Digital Bank to leverage cloud-native core banking technology, supporting digital... banking services and scalable growth in the Malaysian financial sector.
MuchBetter Expands B2B Offering with Temenos Powered Business Accounts
MuchBetter launched its new business account platform, MuchBetter Business (MBB), targeting enterprises in gaming and high-risk sectors. The MBB platform is powered by Temenos' core banking and digit...al banking software, enabling multi-currency accounts and streamlined onboarding. This deployment highlights Temenos role in supporting fintech innovation and expanding digital banking solutions for underserved business segments.
MuchBetter partners with Temenos to expand its B2B offering - The Paypers
MuchBetter has expanded its B2B offering by launching business accounts built on Temenos' cloud-native core banking platform. This collaboration enables MuchBetter to deliver secure, compliant bankin...g services to specialized sectors underserved by traditional banks, leveraging Temenos technology alongside support from NatWest and SWIFT.
EastWest adopts Temenos SaaS for core modernisation - ThePaypers
EastWest Banking Corporation has chosen Temenos SaaS platform to modernize its core banking systems. The cloud-native solution will be deployed across retail, SME, and corporate banking, supporting o...perations such as deposits, lending, payments, and trade finance. This digital transformation aims to provide scalable infrastructure and enable future growth, including expansion into wealth management.
UKs Aldermore Bank selects Temenos to launch new small business savings notice accounts
UKs Aldermore Bank chooses Temenos to launch new small business savings accounts using Temenos Business & Corporate Enterprise Service for efficient product deployment.
Valu-Trac leverages Temenos to drive growth - The Paypers
Valu-Trac selects Temenos Multifonds SaaS to enhance its Fund Administration and Transfer Agency business, replacing in-house systems for better efficiency and growth.
