Sugester CRM Overview

Sugester integrates CRM, helpdesk, task management, and live chat into a single, user-friendly platform. This software is designed for entrepreneurs seeking streamlined communication and task coordination. A notable feature is its embedded chat function, which facilitates real-time customer interaction directly on your website. Sugester also offers VoIP capabilities, enhancing customer service operations. The platform supports seamless integration with various tools, ensuring adaptability to diverse business needs. Sugester's all-in-one approach simplifies daily operations, making it an efficient choice for businesses aiming to consolidate their management tools.

Use Cases

Customers recommend Customer Feedback Management, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Sugester CRM.

Other use cases:

  • Business Development
  • Campaign Management
  • Forecasting
  • Contract Management
  • Products & Pricelist Management
See all use cases See less use cases

Sugester CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Sugester CRM works with different mediums / channels such as User Generated Content. Blogs. Chat etc.

Sugester CRM's features include Feedback Surveys. and Sugester CRM support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Sugester CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat...." Peer review

Sugester CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Sugester-crm, CRM - Sugester, Polski CRM w chmurze, łączy zarządzanie bazą klientów, działania marketingowe i obsługę klienta. Oferowany jest bezpłatny okres testowy i pełne wsparcie klienta.

Popular Business Setting

for Sugester CRM

Top Industries

  • Consumer Goods

Popular in

  • Mid Market

Sugester CRM is popular in Consumer Goods, and is widely used by Mid Market,

Comprehensive Insights on Sugester CRM Use Cases

How can Sugester CRM optimize your Customer Feedback Management Workflow?

How can Sugester CRM optimize your Helpdesk Management Workflow?

Case Studies

Computer Software

CASE STUDY Fakturownia.pl

Fakturownia.pl needed a way to handle customer support as their user base grew. At first, one person managed up to 250,000 accounts using Sugester. As the company grew to over 1 million accounts, an ...11-person support team used Sugester to manage all customer messages in one place. Sugester let them handle emails, calls, chat, and forum posts together. The team now answers 250-300 calls a day and can quickly help customers. Sugester helped Fakturownia.pl keep support fast and organized as they grew.

Read more →

Sugester CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
CAPABILITIES RATINGS AND REVIEWS

Software Failure Risk Guidance

?

for Sugester CRM

Top Failure Risks for Sugester CRM

Sugester Sp. z o.o. Profile

Company Name

Sugester Sp. z o.o.

Company Website

https://sugester.pl/

HQ Location

Warsaw, Poland

Employees

NA

Social

Facebook Linkedin Twitter

Financials

NA