Statuspage Overview

Statuspage by Atlassian is the top status and incident communication tool. It keeps customers and employees informed during downtime, building trust and cutting support costs.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using Statuspage.

Other use cases:

  • Knowledge Management
  • Onboarding
  • Contract Management
  • Digital Signature
  • Measuring Customer Satisfaction
  • Products & Pricelist Management
  • Reputation Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Statuspage.

Other priorities:

  • Improve Internal Communications
See all business priorities See less business priorities

Statuspage Use-Cases and Business Priorities: Customer Satisfaction Data

Statuspage works with different mediums / channels such as Website. Chat. E-Mail etc.

Statuspage's features include Alerts: Popups & Notifications, Templates, and Ticketing. and Statuspage support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Statuspage analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Notifications can be sent out for the creation and resolution of real-time or scheduled incidents, incident updates, publishing of postmortems, and component status changes...." Peer review

Statuspage, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Statuspage

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Statuspage is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Mid Market, Small Business, and Large Enterprise.

Statuspage Customer wins, Customer success stories, Case studies

Why is Statuspage the best choice for Helpdesk Management?

What solutions does Statuspage provide for Communication Management?

How can Statuspage enhance your Collaboration process?

How does Statuspage address your Knowledge Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Statuspage solved their Help Desk needs. Cuspera uses 252 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

 

Enterprise giants Atlassian, Intuit, and AWS are planning for a world where agents call the APIs

Atlassian is leveraging AI agents to enhance internal processes and customer interactions. The company has introduced an onboarding agent for new employees and a customer agent used by 80 teams, sign...ificantly reducing manual work. Atlassian's 'Teamwork Collection' integrates Jira, Confluence, and Loom, managed by 'rovo agents,' to streamline collaboration and strategy planning. HarperCollins has effectively utilized these agents, demonstrating their impact on project management.

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Reddit - Internet

Jira and Confluence helped Reddit save over $300,000 per year. Reddit used these tools to improve team collaboration and project management. The solution made workflows faster and more organized. The... company reduced costs and increased efficiency. Jira and Confluence supported better communication across teams.

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Mercedes-Benz - Automotive

Atlassian cloud helps Mercedes-Benz reduce IT maintenance. The team spends less time on system upkeep. They focus more on delivering value. The cloud solution streamlines workflows. Mercedes-Benz ben...efits from improved efficiency. The move brings more value to their business.

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Roblox - Internet

Atlassian cloud helps Roblox work better together. The team uses Atlassian tools to improve how they share ideas and finish projects. Collaboration is easier and faster. Delivery of new features is m...ore reliable. Roblox sees better teamwork and smoother project flow with Atlassian cloud.

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Lumen

Lumen used Atlassian cloud to improve productivity and team happiness. The company adopted agile methods with Atlassian tools. This helped teams work better together. Employees felt more joy at work.... Productivity increased after moving to the cloud.

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Software AG - Information Technology And Services

Atlassian Cloud products helped Software AG improve security and support innovation. The company moved to the cloud to protect data and meet compliance needs. Atlassian tools made it easier for teams... to work together. Software AG now has better security and can innovate faster.

Read on →

Intro to Atlassian's Statuspage

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lightning

Peers used Statuspage for helpdesk management and communication management

Statuspage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.48/5 ★

Read Reviews (23)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.48/5 ★

Read Reviews (23)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Statuspage

Overall Risk Meter

Low Medium High

Top Failure Risks for Statuspage

Atlassian US, Inc News

Financial

Atlassian Announces Date for Second Quarter of Fiscal Year 2026 Financial Results - Business Wire

Atlassian has announced the date for the release of its financial results for the second quarter of fiscal year 2026.

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M&A

Atlassian Completes Acquisition of The Browser Company of New York - Business Wire

Atlassian has entered into a definitive agreement to acquire The Browser Company of New York for approximately $610 million. This acquisition aims to develop an AI-powered browser optimized for knowledge workers using SaaS applications. The transaction is expected to close in the second quarter of fiscal year 2026, pending regulatory approvals.

Read more →
Product

Social enterprise discounts: Atlassian tools for impact teams

Atlassian has expanded its support for social impact teams by offering discounts and support programs to social enterprises. Eligible teams can access Atlassian's tools at 50-75% off and participate in free support programs. The initiative aims to enhance the efficiency of teams working towards positive social, economic, and environmental outcomes.

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Product

Atlassian gives Rovo AI a major upgrade and developers new tools

Atlassian has significantly upgraded its AI assistant, Rovo, enhancing its capabilities and integrating it into more products like Jira and Bitbucket. New features include a collaborative Canvas, personal memory, and over 100 skills. The Rovo Dev suite aids developers with AI-powered tools, automating tasks like code reviews and bug fixes. These updates aim to deepen AI integration into enterprise workflows.

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Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

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Financials

PRIVATE