Statuspage Overview

Statuspage by Atlassian is the top status and incident communication tool. It keeps customers and employees informed during downtime, building trust and cutting support costs.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using Statuspage.

Other use cases:

  • Knowledge Management
  • Onboarding
  • Contract Management
  • Digital Signature
  • Measuring Customer Satisfaction
  • Products & Pricelist Management
  • Reputation Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Statuspage.

Other priorities:

  • Improve Internal Communications
See all business priorities See less business priorities

Statuspage Use-Cases and Business Priorities: Customer Satisfaction Data

Statuspage works with different mediums / channels such as Website. Chat. E-Mail etc.

Statuspage's features include Alerts: Popups & Notifications, Templates, and Ticketing. and Statuspage support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Statuspage analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Notifications can be sent out for the creation and resolution of real-time or scheduled incidents, incident updates, publishing of postmortems, and component status changes...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time. ..." Statuspage
"...Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.) DEVOPS & IT TEAMS. ..." Statuspage
"...Categories: Collaboration...." Peer review

Statuspage, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Statuspage

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Statuspage is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Mid Market, Small Business, and Large Enterprise.

Statuspage Customer wins, Customer success stories, Case studies

How efficiently Does Statuspage manage your Helpdesk Management?

What makes Statuspage ideal for Communication Management?

How does Statuspage facilitate Collaboration?

Why is Statuspage the best choice for Knowledge Management?

11 buyers and buying teams have used Cuspera to assess how well Statuspage solved their Help Desk needs. Cuspera uses 252 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

 

Enterprise giants Atlassian, Intuit, and AWS are planning for a world where agents call the APIs

Atlassian is leveraging AI agents to enhance internal processes and customer interactions. The company has introduced an onboarding agent for new employees and a customer agent used by 80 teams, sign...ificantly reducing manual work. Atlassian's 'Teamwork Collection' integrates Jira, Confluence, and Loom, managed by 'rovo agents,' to streamline collaboration and strategy planning. HarperCollins has effectively utilized these agents, demonstrating their impact on project management.

Read on →
 

Xpand IT - Information Technology And Services - Medium

Lisbon, Portugal

Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and revie...ws to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.

 

Yale School of Management - Education - Medium

New Haven, USA

Yale School of Management used Atlassian tools to improve IT service delivery for over a thousand students. The IT team replaced multiple legacy systems with Jira Service Management, Confluence, and ...Slack integrations. This change cut average response time by 66% and reduced time to resolution by 57%. Service requests dropped by 50% as self-service options expanded. The school now enjoys a 4.8 out of 5 satisfaction rating and greater transparency across departments.

 

Yahoo Japan - Internet - Very Large

Tokyo, Japan

Yahoo Japan uses Atlassian Confluence to manage its large-scale team collaboration. The company handles over 7 billion monthly page views. Atlassian tools help organize and share information across t...eams. This supports efficient communication and project management. Yahoo Japan is a leading internet company in Japan.

 

Worten - Consumer Goods - Large

Lisbon, Portugal

Jira and Confluence helped Worten connect 140 teams and save 12,000 hours a year. The Portuguese retailer used these tools to blend online and in-store shopping. Teams now share workflows and track w...ork together. Worten saw a 5.5x ROI from better collaboration. Employees can act on feedback and deliver new features faster. The company created a true omnichannel experience for customers.

 

Voith - Manufacturing - Very Large

Heidenheim an der Brenz, Germany

Atlassian Cloud helped Voith migrate Jira and Confluence from on-premise to the cloud. The project took six months and included a test migration, data cleanup, and new process setup. Voith faced chal...lenges with server maintenance and security updates before the move. After migration, users experienced minimal disruption and no negative feedback. The new cloud setup reduced IT effort and made future updates easier.

Intro to Atlassian's Statuspage

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Peers used Statuspage for helpdesk management and communication management

Statuspage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.48/5

Read Reviews (23)
Analytics

3.42/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.48/5

Read Reviews (23)
Analytics

3.42/5

Read Reviews (1)

Software Failure Risk Guidance

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for Statuspage

Overall Risk Meter

Low Medium High

Top Failure Risks for Statuspage

Atlassian US, Inc News

Product

Atlassian Expands Rovo With Studio Workspace, Autonomous Max Mode And ...

Atlassian has expanded its Rovo platform by introducing new features, including Studio Workspace and Autonomous Max Mode. These enhancements aim to improve collaboration and efficiency for software, IT, and business teams.

Product

Atlassian Opens Up Its Teamwork Graph to Power Agentic ...

Atlassian announced new AI capabilities at its Team '26 conference, including the opening of its Teamwork Graph to enhance agentic work across enterprises. The Teamwork Graph, with over 150 billion connections, supports AI-native teamwork by providing secure access to context across tools. New features include Rovo Studio for designing agents, Max mode in Rovo Chat, and agent integration in Jira, enhancing productivity and collaboration.

Product

Atlassian opens Teamwork Graph and pushes Rovo into agentic execution ...

Atlassian unveiled AI updates at Team '26, including the Teamwork Graph's open beta interfaces and Rovo's enhanced agentic execution capabilities. The Teamwork Graph now supports over 150 billion connections, enabling more accurate AI responses. Rovo's new features include a reasoning mode and a no-code environment for building automations. Atlassian also announced product expansions, including Jira's general availability of agents and the new Dia Reports product.

Financial

Atlassian Q3 FY 2026 Earnings: Continued Cloud, AI Expansion

Atlassian reported Q3 FY 2026 earnings with a 32% revenue increase to $1.8 billion, driven by cloud and AI expansion. Cloud revenue rose 29% to $1.1 billion, while Data Center revenue grew 44% to $560.7 million. The company highlighted AI's role in boosting customer growth, with Rovo adoption linked to higher ARR. Atlassian's guidance for Q4 FY 2026 projects continued growth, emphasizing cloud and AI as key drivers.

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE