Statuspage Overview

Statuspage by Atlassian is the top status and incident communication tool. It keeps customers and employees informed during downtime, building trust and cutting support costs.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using Statuspage.

Other use cases:

  • Knowledge Management
  • Onboarding
  • Contract Management
  • Digital Signature
  • Measuring Customer Satisfaction
  • Products & Pricelist Management
  • Reputation Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Statuspage.

Other priorities:

  • Improve Internal Communications
See all business priorities See less business priorities

Statuspage Use-Cases and Business Priorities: Customer Satisfaction Data

Statuspage works with different mediums / channels such as Website. Chat. E-Mail etc.

Statuspage's features include Alerts: Popups & Notifications, Templates, and Ticketing. and Statuspage support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Statuspage analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization..." Peer review by James Herbert

Peer review evidence (same sources as the product rating summary)

"...We appreciate their support as it helps us invest in content for the greater Support Driven community. ..." Automate your incident communication process (without losing the human touch)
"...Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.) DEVOPS & IT TEAMS. ..." Statuspage
"...Categories: Collaboration...." Peer review

Statuspage, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Statuspage

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Statuspage is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Mid Market, Small Business, and Large Enterprise.

Statuspage Customer wins, Customer success stories, Case studies

How can Statuspage enhance your Helpdesk Management process?

What solutions does Statuspage provide for Communication Management?

How can Statuspage optimize your Collaboration Workflow?

How can Statuspage optimize your Knowledge Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Statuspage solved their Help Desk needs. Cuspera uses 252 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

 

CBA - Banking - Very Large

CBA uses Atlassian tool to stay focused on $400m AI goal

Sydney, Australia

CBA has successfully implemented Atlassian's 'Strategy Collection' to align its teams and leaders with its $400 million AI banking goal. This suite of tools supports strategic portfolio management by... linking daily work streams to top-level priorities. After a previous attempt, CBA relaunched the rollout in March, migrating 9000 goals and training top personnel within six weeks.

Read on →
 

Expedia - Travel - Very Large

Atlassian Launches Forward Deployed Engineering Program to Scale Enterprise AI Transformation | Morningstar

Seattle, USA

Atlassian launched its Forward Deployed Engineering program to scale enterprise AI transformation by embedding AI engineers with customers. Expedia uses this program to enhance AI-powered content ope...rations, saving 3,200 hours annually. The program improves AI adoption and operational efficiency, with engineers building durable AI solutions directly in customer environments.

Read on →
 

OpenAI

OpenAI Launches 'textGrain' Text Watermarking for EU, Atlassian Partners with GPT-6 | AI News 10/6

Atlassian has expanded its partnership with OpenAI to deploy the GPT-6 family of models across its platform, enhancing AI capabilities for enterprise teams. This collaboration aims to improve AI-driv...en functionality in Atlassian's tools like Jira and Confluence, strengthening its competitive position against Microsoft's Copilot.

Read on →
 

US Space Force - Government Administration - Large

Washington D.C., USA

US Space Force used Atlassian tools to modernize its mission-critical launch ticketing and verification systems. By deploying Jira, Jira Service Management, and Confluence, the team saved 120 hours p...er week and increased launch cadence by 70%. The new solution replaced outdated custom platforms, cut development time, and improved operational readiness. Teams now automate ticket tracking, share real-time updates, and streamline mission assurance processes. The project went from concept to launch in just six months, enabling rapid iteration and secure collaboration.

 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Atlassian Cloud Enterprise helped United Airlines deploy 5 times faster. The airline moved 5,000 employees to Jira and Confluence Cloud. United cut Agile coaching planning time by 80%. They now have ...99.95% guaranteed uptime and improved security. The migration enabled better team collaboration and freed up time for innovation.

 

trivago - Internet - Medium

Düsseldorf, Germany

Atlassian's Teamwork Collection helped trivago cut meeting overload and improve collaboration. The company shifted 340 hours of meetings to Loom videos and 20% of employees saved over an hour daily w...ith AI. Legal saved 200+ hours each year using Rovo Agents. Teams now use Confluence whiteboards and Rovo for faster knowledge sharing and action. Atlassian unified trivago's tools, saving time and money while boosting productivity.

Intro to Atlassian's Statuspage

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Peers used Statuspage for helpdesk management and communication management

Statuspage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.48/5 ★

Read Reviews (23)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.48/5 ★

Read Reviews (23)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for Statuspage

Overall Risk Meter

Low Medium High

Top Failure Risks for Statuspage

Atlassian US, Inc News

Product

Atlassian's Move To Own The Context Powering Enterprise Agentic AI

Atlassian introduced the Agentic Multiplayer Protocol (AMP) at its Team '26 Europe conference, enhancing AI agent integration with its Teamwork Graph. AMP provides organizational context, agent activity visibility, and governance controls across Atlassian's cloud platform. This integration aims to improve accountability and compliance in enterprise AI applications, leveraging Atlassian's existing collaboration tools like Jira and Confluence.

Product

Atlassian and OpenAI Strengthen AI Integration for Enterprise Workflows

Atlassian and OpenAI have expanded their partnership to integrate OpenAI's GPT-6 models into Atlassian's software ecosystem, enhancing AI-driven features across Jira, Confluence, and Bitbucket. This integration aims to streamline enterprise workflows by automating tasks and improving cross-team coordination, leveraging Atlassian's Teamwork Graph and enterprise data.

Product

Atlassian AMP: Making Governed AI Agents Part of the Team

Atlassian introduces AMP, integrating governed AI agents into team collaboration tools like Jira, Confluence, and Trello, enhancing team efficiency and productivity.

Product

Atlassian Introduces AMP: The Agentic Multiplayer Protocol to Power Human-AI Collaboration

Atlassian introduced AMP, the Agentic Multiplayer Protocol, to enhance human-AI collaboration by integrating agents into team workflows. AMP allows agents to work alongside human teams, ensuring visibility and context through the Teamwork Graph. This protocol supports collaboration across platforms like Jira and Confluence, enabling seamless integration with third-party tools and enhancing AI-driven teamwork.

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE