Statuspage Overview

Statuspage by Atlassian is the top status and incident communication tool. It keeps customers and employees informed during downtime, building trust and cutting support costs.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using Statuspage.

Other use cases:

  • Knowledge Management
  • Onboarding
  • Contract Management
  • Digital Signature
  • Measuring Customer Satisfaction
  • Products & Pricelist Management
  • Reputation Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Statuspage.

Other priorities:

  • Improve Internal Communications
See all business priorities See less business priorities

Statuspage Use-Cases and Business Priorities: Customer Satisfaction Data

Statuspage works with different mediums / channels such as Website. Chat. E-Mail etc.

Statuspage's features include Alerts: Popups & Notifications, Templates, and Ticketing. and Statuspage support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Statuspage analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization..." Peer review by James Herbert

Statuspage, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Statuspage

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Statuspage is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on Statuspage Use Cases

How can Statuspage enhance your Helpdesk Management process?

How does Statuspage facilitate Communication Management?

How can Statuspage enhance your Collaboration process?

How can Statuspage enhance your Knowledge Management process?

11 buyers and buying teams have used Cuspera to assess how well Statuspage solved their Help Desk needs. Cuspera uses 252 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Case Studies

Design

CASE STUDY Sony Music Publishing

Jira Service Management helped Sony Music Publishing improve their workflow. The company used the tool to make their processes faster and more organized. This led to better teamwork and quicker resul...ts. Sony Music Publishing now handles requests more easily. The solution made their daily work simpler and more efficient.

Information Technology and Services

CASE STUDY Software AG

Atlassian Cloud products helped Software AG improve security and support innovation. The company moved to the cloud to protect data and meet compliance needs. Atlassian tools made it easier for teams... to work together. Software AG now has better security and can innovate faster.

Internet

CASE STUDY Roblox

Atlassian cloud helps Roblox work better together. The team uses Atlassian tools to improve how they share ideas and finish projects. Collaboration is easier and faster. Delivery of new features is m...ore reliable. Roblox sees better teamwork and smoother project flow with Atlassian cloud.

CASE STUDY United Airlines

Atlassian cloud helps United Airlines move faster. The company uses Atlassian tools to scale operations. This lets teams work better together. United Airlines can now deliver projects more quickly. T...he cloud platform supports their growth. Teams see improved speed and efficiency.

Hospitality

CASE STUDY Royal Caribbean

Royal Caribbean used Atlassian to improve agile delivery. The company wanted to scale its agile processes. Atlassian helped Royal Caribbean organize teams and workflows. The solution made project man...agement easier. Royal Caribbean saw better teamwork and faster delivery. The company improved how it builds and launches new features.

Retail

CASE STUDY The Very Group

ServiceNow helped The Very Group modernize and centralize its service management. The company faced challenges with outdated systems and slow processes. ServiceNow provided a single platform for all ...service requests. This improved efficiency and made it easier for teams to work together. The Very Group now delivers better service to its customers and employees.

Video

Intro to Atlassian's Statuspage

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lightning

Peers used Statuspage for helpdesk management and communication management

Statuspage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.48/5 ★

Read Reviews (23)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.48/5 ★

Read Reviews (23)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Statuspage

Overall Risk Meter

Low Medium High

Top Failure Risks for Statuspage

Atlassian US, Inc News

Product

Atlassian gives Rovo AI a major upgrade and developers new tools

Atlassian has significantly upgraded its AI assistant, Rovo, enhancing its capabilities and integrating it into more products like Jira and Bitbucket. New features include a collaborative Canvas, personal memory, and over 100 skills. The Rovo Dev suite aids developers with AI-powered tools, automating tasks like code reviews and bug fixes. These updates aim to deepen AI integration into enterprise workflows.

Product

Atlassian makes Rovo AI available everywhere and for everyone

Atlassian has expanded the availability of Rovo AI, making it accessible to all paying customers and introducing new AI agents for task automation. Rovo AI now integrates with more apps, including Jira and Confluence, and offers a standalone version for non-Atlassian users. Key features include Rovo Search, Chat, and Studio, which enhance enterprise search and collaboration. The updates aim to boost productivity and AI adoption within the Atlassian ecosystem.

M&A

Atlassian Corporation ( TEAM ) Enters Into Definitive Agreement to Acquire DX

Atlassian Corporation has entered into a definitive agreement to acquire DX. This acquisition aligns with Atlassian's strategy to enhance its software offerings and expand its market presence. The move is expected to bolster Atlassian's capabilities in the collaboration software space, providing additional value to its IT and business team customers.

M&A

Atlassian's All-In AI Revolution: September 2025's Bold Moves and Big ...

Atlassian announced major AI-focused acquisitions, acquiring The Browser Company for $610 million and DX for $1 billion. These moves aim to integrate AI into Atlassian's product suite, enhancing tools like Jira and Confluence with AI-driven features. The acquisitions reflect Atlassian's strategy to lead in AI-powered work collaboration, with plans to close both deals by the end of 2025.

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE