Squiz DXP Overview

Squiz DXP enables the creation of personalized digital experiences across various devices through its core web content management system, Squiz Matrix. Integration with tools like SugarCRM and Funnelback extends its enterprise-level functionality.

Use Cases

Customers recommend Content Management, Workflow Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Squiz DXP.

Other use cases:

  • Advertisement
  • Customise Loyalty Program
  • Create Engagement Based Loyalty
  • Engaging On Social Media
  • Sending & Publishing Communications
  • Training & Onboarding
  • Touchpoint Management
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Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Squiz DXP.

Other priorities:

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Squiz DXP Use-Cases and Business Priorities: Customer Satisfaction Data

Squiz DXP works with different mediums / channels such as Website. Social Media. E-Mail etc.

Squiz DXP's features include Personalization. and Squiz DXP support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Squiz DXP analytics capabilities include Custom Reports, and Analytics.

Squiz DXP, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Squiz DXP Customer wins, Customer success stories, Case studies

How does Squiz DXP facilitate Content Management?

How can Squiz DXP optimize your Workflow Management Workflow?

How does Squiz DXP address your Engaging And Following Up Challenges?

Queensland Health - Hospital & Health Care

Squiz helped Queensland Health overhaul its public-facing website network. The solution included experience management, content management, AI-powered search, and integrations. Queensland Health used... Squiz to deliver fast, secure, and consistent digital experiences. The new platform made it easier for non-technical teams to manage content. The project improved how citizens find and access health information online.

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UniSC - Higher Education

Squiz helped UniSC launch an integrated student portal for 15,000 students. The portal uses Squiz's digital experience platform. It offers fast frontend experiences and easy content management. Stude...nts get AI-powered search and dynamic forms. The solution connects systems and data for a seamless experience. The portal supports secure, personalized support for all users.

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Energy Institute - Utilities

Squiz helped Energy Institute build a progressive web app (PWA) to improve safety in the energy industry. The solution focused on making event information easy to find across channels. The platform e...nabled fast, secure, and consistent digital experiences. Energy Institute used Squiz DXP to support their digital transformation. The project aimed to maximize event results and encourage industry safety.

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CoreLogic

Squiz helped CoreLogic double their conversion rate with a new digital experience. The solution focused on optimizing event discoverability and improving user journeys. CoreLogic used Squiz's platfor...m to build and deliver web experiences quickly. The result was a twofold increase in conversions. This case highlights the impact of digital experience platforms for business growth.

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Southwest Airlines - Airlines

Squiz Search helped Southwest Airlines cut support calls by 30-40%. The airline used AI-powered site search to make information easier to find. This improved the customer experience on their website.... Fewer people needed to call for help. The solution made the site more efficient and user-friendly.

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Griffith University - Education - Very Large

Squiz DXP Content Management helped Griffith University build a new student portal. The portal integrates over 22 systems for a 360-degree student view. Students can enroll, pay fees, and track progr...ess without staff help. Personalized widgets like Noticeboard and My Schedule keep students informed. After launch, 52.6% of students rated the portal Excellent. The portal now handles up to 500,000 sessions per month.

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Squiz DXP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.68/5 ★

Read Reviews (7)
Analytics

3.52/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.68/5 ★

Read Reviews (7)
Analytics

3.52/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Squiz DXP

Top Failure Risks for Squiz DXP

Squiz Pty Ltd News

Executive

Kate Watson appointed Executive Director & Editor of The Squiz - radioinfo

Kate Watson has been appointed as the Executive Director and Editor of The Squiz, a role that signifies a leadership change at Squiz.net. This appointment highlights the company's strategic direction and focus on editorial leadership.

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Executive

ELMO Software Poaches Squiz CMO Mei Ching Koon - bandt.com.au

ELMO Software has appointed Mei Ching Koon as its new Chief Marketing Officer. Previously, she was the CMO at Squiz, where she led global go-to-market operations. Her new role at ELMO involves shaping marketing strategy to align with the company's goals. This executive change highlights ELMO's focus on expanding its impact in Australia and New Zealand.

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Product

Squiz launches AI search tool for secure , compliant web answers

Squiz has launched Squiz Conversational Search, an AI-driven feature integrated into its Digital Experience Platform (DXP). This tool provides AI-generated answers using verified content, enhancing website search with a conversational interface. Built on Retrieval-Augmented Generation (RAG) architecture, it ensures content accuracy and governance, addressing AI hallucination risks. The feature is designed for enterprise-grade accuracy and integrates seamlessly into existing environments, supporting compliance and brand alignment.

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Squiz Pty Ltd Profile

Company Name

Squiz Pty Ltd

Company Website

https://www.squiz.net/

HQ Location

Level 1, 435a Kent St, Sydney, New South Wales 2000, AU

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE