SmartWe Overview

CAS PIA is a web-based mobile CRM system offering efficiency, flexibility, and cost savings. Contact them now for a non-binding CRM consultation.

Here's the scoop on SmartWe! We've gathered over 32 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SmartWe, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SmartWe is right for your needs? Our Cuspera AI engine can evaluate how SmartWe fits your specific business needs, industry, and context. Get your personalized assessment report today.

SmartWe supports business activities such as:

  • Relationship Management
  • Campaign Management
  • Workflow Management

SmartWe can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, and Increase Sales & Revenue.

SmartWe Reviews

11 buyers and buying teams have used Cuspera to assess how well SmartWe solved their CRM needs. Cuspera uses 32 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using SmartWe.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Relationship Management , Campaign Management , Workflow Management , as the business use cases that they have been most satisfied while using SmartWe.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Relationship Management

3.78/5 ★

Read Reviews (2)

"...Only those companies who practice efficient customer relationship management (CRM), which equates to the best possible management and organization of both your existing and new customers, will be able to enjoy future success...." CRM system in the CRM Cloud
Campaign Management

3.28/5 ★

Read Reviews (1)

"...Increase your sales potential by using CAS PIA to manage your marketing campaigns...." CRM system in the CRM Cloud
Workflow Management

3.13/5 ★

Read Reviews (1)

"...This is what our customers say Streamlining our individual workflows saves us so much time...." CRM system in the CRM Cloud
PEER EXPERIENCES
Relationship Management

3.78/5 ★

Read Reviews (2)

"...Only those companies who practice efficient customer relationship management (CRM), which equates to the best possible management and organization of both your existing and new customers, will be able to enjoy future success...." CRM system in the CRM Cloud
Campaign Management

3.28/5 ★

Read Reviews (1)

"...Increase your sales potential by using CAS PIA to manage your marketing campaigns...." CRM system in the CRM Cloud
Workflow Management

3.13/5 ★

Read Reviews (1)

"...This is what our customers say Streamlining our individual workflows saves us so much time...." CRM system in the CRM Cloud

Customer Stories

 

RSV Lahn-Dill - Sports - Small

Wetzlar, Germany

RSV Lahn-Dill, a leading wheelchair basketball club, uses SmartWe CRM to manage contacts and appointments. The club needed a simple, adaptable solution for digital collaboration and administration. S...martWe helped them centralize partner data and streamline communication with 150 business partners. The CRM's digital calendar keeps all schedules organized. After implementation, the club saves about two hours per week on admin tasks, giving staff more time for players and partners.

 

regionalwerke GmbH & Co. KG - Utilities - Small

Germany

SmartWe helps regionalwerke GmbH & Co. KG drive the decentralized energy transition. The platform supports digital collaboration for local energy projects. It manages stakeholders, planning, and comm...unication in one place. SmartWe ensures data protection and transparency for all partners. The solution allows each regional plant to customize processes and automate tasks. Citizens and partners can join projects early through the integrated We.Network.

 

KADUR Group - Construction - Medium

Dresden, Germany

SmartWe helped KADUR Group manage project and customer data as they grew across Germany. The cloud CRM centralized information, letting teams access data on-site or with clients. KADUR Group saw fast...er internal coordination and better project tracking. Incoming inquiries are now handled through a single process, improving planning and reporting. Construction workflows like quality assurance and risk monitoring are now standardized. Employees can log data on the go, boosting daily efficiency.

 

ISV EHR GmbH - Manufacturing - Medium

Pforzheim, Germany

SmartWe helped ISV EHR GmbH manage sales and customer service after merging with its Chinese subsidiary. The cloud CRM gave the team a clear overview of projects, quotes, and customer data. Staff cou...ld access all information in one place, boosting transparency and teamwork. SmartWe’s dashboards and apps were easy to use and required no training. The solution scaled easily as the company grew, supporting digital processes and efficient collaboration.

 

International Federation for the Economy for the Common Good e.V. - Non Profit Organization Management - Small

Vienna, Austria

SmartWe helped the International Federation for the Economy for the Common Good e.V. manage its growing global membership. The cloud CRM enabled clear member management and central data access. The o...rganization improved efficiency and saved time by using digital dossiers and early error detection. Flexible configuration let teams adapt processes without programming. High data protection standards supported their digitalization strategy.

 

Flugkraft e.V. - Non Profit Organization Management - Small

Germany

SmartWe helps Flugkraft e.V., a non-profit supporting cancer patients, manage all data in one place. The team uses the cloud CRM to track requests, organize events, and manage donors and volunteers. ...Before SmartWe, information was stored in analog folders, slowing communication. Now, every team member can access up-to-date information and handle inquiries faster. The software also makes sending personalized "power packages" and managing relationships easier.

Based on peer insights

Cuspera recommends SmartWe for

Use Cases Relationship Management , Campaign Management , Workflow Management
Business Priorities Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue

IT and Other Capabilities

for SmartWe

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.31/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.31/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.29/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.29/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
Analytics

3.16/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
Analytics

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for SmartWe

Top Failure Risks for SmartWe

Vendor Profile Details

Company Name

SmartWe World SE

Company Website

https://www.smartwe.de/en/

HQ Location

Employees

NA