SITECORE EXPERIENCE COMMERCE Overview

Sitecore Experience Commerce (XC) leverages customer insights to enhance online shopping experiences. It is suitable for B2C, B2B, and B2X brands.

Use Cases

Customers recommend Content Management, Engaging And Following Up, Personalized Marketing, as the business use cases that they have been most satisfied with while using SITECORE EXPERIENCE COMMERCE.

Other use cases:

  • Products & Pricelist Management
  • Merchandising
  • Workflow Management
  • Training & Onboarding
  • Helpdesk Management
  • Campaign Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SITECORE EXPERIENCE COMMERCE.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
See all business priorities See less business priorities

SITECORE EXPERIENCE COMMERCE Use-Cases and Business Priorities: Customer Satisfaction Data

SITECORE EXPERIENCE COMMERCE works with different mediums / channels such as Mobile. Website. Display Advertisement etc.

SITECORE EXPERIENCE COMMERCE's features include Personalization. and SITECORE EXPERIENCE COMMERCE support capabilities include 24/7 Support, Chat Support, Email Support, etc. also SITECORE EXPERIENCE COMMERCE analytics capabilities include Analytics, and Custom Reports.

Reviews

"Sitecore is really important to making sure our e-commerce business fits with our brand and marketing goals as well as our sales objectives." - Jenny Wassmer

Peer review evidence (same sources as the product rating summary)

"...Multisite and Multilingual capabilities Enterprise-class search Content scheduling, asset management, workflow, versioning, validation Content targeting based on device, geo-IP, and actions within the visit Multichannel support and the Sitecore Mobile SDK...." Peer review
"...This is due to the flexibility of the platform and the features that it provides allowing our clients to engage with and maintain relationships with their customers providing invaluable insight and customer retention...." Peer review by Consultant
"...provide full packages both in CMS and COmmerce with outstanding features - personalization - marketing automation - path analyser ......" Peer review by Consultant

SITECORE EXPERIENCE COMMERCE, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SITECORE EXPERIENCE COMMERCE

Top Industries

  • Consumer Goods
  • Banking
  • Hospital & Health Care

Popular in

  • Mid Market
  • Enterprise
  • Small Business

SITECORE EXPERIENCE COMMERCE is popular in Consumer Goods, Banking, and Hospital & Health Care and is widely used by Mid Market, Enterprise, and Small Business.

SITECORE EXPERIENCE COMMERCE Customer wins, Customer success stories, Case studies

How efficiently Does SITECORE EXPERIENCE COMMERCE manage your Content Management?

How efficiently Does SITECORE EXPERIENCE COMMERCE manage your Engaging And Following Up?

How can SITECORE EXPERIENCE COMMERCE enhance your Merchandising process?

11 buyers and buying teams have used Cuspera to assess how well SITECORE EXPERIENCE COMMERCE solved their E-Commerce Platform needs. Cuspera uses 171 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
SITECORE EXPERIENCE COMMERCE testimonial

Jenny Wassmer

eCommerce Sales Director

Thule

Sitecore is really important to making sure our e-commerce business fits with our brand and marketing goals as well as our sales objectives. Testimonial By Jenny Wassmer
SITECORE EXPERIENCE COMMERCE testimonial

Elis Bebb

Change Manager

Healthspan

Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. Testimonial By Elis Bebb
SITECORE EXPERIENCE COMMERCE testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
CUSTOMERS TESTIMONIALS
SITECORE EXPERIENCE COMMERCE testimonial

Jenny Wassmer

eCommerce Sales Director

Thule

Sitecore is really important to making sure our e-commerce business fits with our brand and marketing goals as well as our sales objectives. Testimonial By Jenny Wassmer
SITECORE EXPERIENCE COMMERCE testimonial

Elis Bebb

Change Manager

Healthspan

Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. Testimonial By Elis Bebb
SITECORE EXPERIENCE COMMERCE testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
 

TechTarget: $225 million Sitecore deal aims to enhance AI search strategies

Sitecore's $225 million acquisition aims to enhance AI search strategies, particularly in Answer Engine Optimization. This investment is expected to boost Sitecore's platform capabilities, enabling o...rganizations to leverage AI more effectively in search functions.

Read on →
 

Scrunch

Crunch Time' for AI Visibility: Sitecore's Acquisition of Scrunch Gives Brands an Edge Beyond AEO

Sitecore has acquired Scrunch to enhance AI visibility and content optimization for brands. Scrunch's Agent Experience Platform (AXP) helps format content for AI agents, improving brand visibility in... AI search results. This acquisition positions Sitecore to better support marketers in creating AI-readable content, aligning with the shift towards AI-powered marketing infrastructure.

Read on →

Thule - Consumer Goods - Large

Malmö, Sweden

Thule used Sitecore’s composable solutions to refresh its website and launch new direct-to-consumer e-commerce in 11 markets. The company aimed to support aggressive growth and deliver seamless omnic...hannel experiences. With Sitecore, Thule increased B2C revenues by 47% and boosted overall sessions by 5%. Conversion rates rose 35% and engagement-per-session improved by 10%. Thule eliminated siloes and built new digital components faster.

Tourism Ireland - Hospitality - Medium

Dublin, Ireland

Tourism Ireland used Sitecore Experience Platform to transform Ireland.com. The new site helped personalize visitor journeys and guide users from planning to visiting Ireland. This digital change led... to higher conversions and better personalized experiences. Tourism Ireland aimed to attract 12 million visitors by 2022. Sitecore supported their global tourism strategy with scalable personalization.

The Joint Commission - Hospital & Health Care - Large

Oakbrook Terrace, USA

The Joint Commission used Sitecore Experience Platform to redesign its digital experience. They unified and personalized the user journey and improved search with intelligent tools. The project led t...o a 20% increase in e-commerce sales. User numbers grew by 13%, and mobile users rose by 64%. The bounce rate dropped by 10%, and staff faced fewer maintenance issues.

The Tile Shop - Retail - Medium

Plymouth, USA

Sitecore helped The Tile Shop speed up its website by 5x, cutting page load times from 14 to 2.7 seconds. The retailer now delivers content 50% faster and can update its ecommerce site without relyin...g on developers. Sitecore’s headless, composable architecture lets The Tile Shop connect digital and in-store experiences. Marketers can quickly launch new content and target both B2B and B2C customers. The new platform supports omnichannel sales and helps increase market share.

lightning

Peers used SITECORE EXPERIENCE COMMERCE for content management and engaging and following up

SITECORE EXPERIENCE COMMERCE Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.35/5

Read Reviews (3)
Analytics

4.61/5

Read Reviews (7)
Custom Reports

4.37/5

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.35/5

Read Reviews (3)
Analytics

4.61/5

Read Reviews (7)
Custom Reports

4.37/5

Read Reviews (16)

Software Failure Risk Guidance

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for SITECORE EXPERIENCE COMMERCE

Top Failure Risks for SITECORE EXPERIENCE COMMERCE

Sitecore News

Partnership

Verndale Joins Sitecore Velocity Program to Help Brands Get Value from SitecoreAI Faster

Verndale joins Sitecore's Velocity Program to enhance SitecoreAI capabilities. This collaboration focuses on AI-driven marketing automation and content personalization, enabling brands to modernize faster and reduce implementation risks. The program provides Verndale with SitecoreAI builder licenses and priority access to beta programs, accelerating the delivery of new capabilities and use cases for clients.

M&A

Sitecore Acquires Scrunch to Help Brands Influence Discovery and Buying ...

Sitecore has acquired Scrunch, an AI customer experience platform, to enhance its digital experience offerings. This acquisition aims to improve how brands appear in AI-powered searches by integrating Scrunch's insights and recommendation capabilities with Sitecore's AI-powered digital experience platform. The combined platform will help brands manage content across AI ecosystems, ensuring clarity and relevance in AI-generated answers.

Executive

Sitecore picks Mohammed AlThaher as Regional Vice President for Middle East and Africa

Sitecore has appointed Mohammed AlThaher as Regional Vice President for the Middle East and Africa. AlThaher will focus on accelerating growth, expanding channel partnerships, and promoting Sitecore's solutions for content management and marketing in the region.

Partnership

Sitecore Taps Leading Digital Agency Americaneagle.com to Strengthen Managed Cloud Offering

Sitecore has partnered with Americaneagle.com to enhance its Managed Cloud Infrastructure for hosting On-Premise software. Americaneagle.com will provide operational support, ensuring platform availability and a seamless customer experience. This collaboration aims to improve service delivery and reliability for Sitecore's Managed Cloud customers, including United Airlines, which has seen a 90% reduction in critical ticket alerts.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE