SITECORE EXPERIENCE COMMERCE Overview

Sitecore Experience Commerce (XC) leverages customer insights to enhance online shopping experiences. It is suitable for B2C, B2B, and B2X brands.

Use Cases

Customers recommend Content Management, Engaging And Following Up, Personalized Marketing, as the business use cases that they have been most satisfied with while using SITECORE EXPERIENCE COMMERCE.

Other use cases:

  • Products & Pricelist Management
  • Merchandising
  • Workflow Management
  • Training & Onboarding
  • Helpdesk Management
  • Campaign Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SITECORE EXPERIENCE COMMERCE.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
See all business priorities See less business priorities

SITECORE EXPERIENCE COMMERCE Use-Cases and Business Priorities: Customer Satisfaction Data

SITECORE EXPERIENCE COMMERCE works with different mediums / channels such as Mobile. Website. Display Advertisement etc.

SITECORE EXPERIENCE COMMERCE's features include Personalization. and SITECORE EXPERIENCE COMMERCE support capabilities include 24/7 Support, Chat Support, Email Support, etc. also SITECORE EXPERIENCE COMMERCE analytics capabilities include Analytics, and Custom Reports.

Reviews

"Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust." - Elis Bebb

Peer review evidence (same sources as the product rating summary)

"...Multisite and Multilingual capabilities Enterprise-class search Content scheduling, asset management, workflow, versioning, validation Content targeting based on device, geo-IP, and actions within the visit Multichannel support and the Sitecore Mobile SDK...." Peer review
"...Using IoT devices to track park entry and exit as well as engagement with rides and concessions, they provide incentives and special offers to park guests to optimize line wait times and concession traffic...." Learn and Connect at Sitecore Symposium 2018
"...Healthspan s marketing teams use personalized homepage banners for specific marketing campaigns...." Case Study Healthspan

SITECORE EXPERIENCE COMMERCE, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SITECORE EXPERIENCE COMMERCE

Top Industries

  • Consumer Goods
  • Banking
  • Hospital & Health Care

Popular in

  • Mid Market
  • Enterprise
  • Small Business

SITECORE EXPERIENCE COMMERCE is popular in Consumer Goods, Banking, and Hospital & Health Care and is widely used by Mid Market, Enterprise, and Small Business.

SITECORE EXPERIENCE COMMERCE Customer wins, Customer success stories, Case studies

What solutions does SITECORE EXPERIENCE COMMERCE provide for Content Management?

What makes SITECORE EXPERIENCE COMMERCE ideal for Engaging And Following Up?

How can SITECORE EXPERIENCE COMMERCE optimize your Merchandising Workflow?

11 buyers and buying teams have used Cuspera to assess how well SITECORE EXPERIENCE COMMERCE solved their E-Commerce Platform needs. Cuspera uses 171 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
SITECORE EXPERIENCE COMMERCE testimonial

Elis Bebb

Change Manager

Healthspan

Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. Testimonial By Elis Bebb
SITECORE EXPERIENCE COMMERCE testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
SITECORE EXPERIENCE COMMERCE testimonial

Jenny Wassmer

eCommerce Sales Director

Thule

Sitecore is really important to making sure our e-commerce business fits with our brand and marketing goals as well as our sales objectives. Testimonial By Jenny Wassmer
CUSTOMERS TESTIMONIALS
SITECORE EXPERIENCE COMMERCE testimonial

Elis Bebb

Change Manager

Healthspan

Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. Testimonial By Elis Bebb
SITECORE EXPERIENCE COMMERCE testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
SITECORE EXPERIENCE COMMERCE testimonial

Jenny Wassmer

eCommerce Sales Director

Thule

Sitecore is really important to making sure our e-commerce business fits with our brand and marketing goals as well as our sales objectives. Testimonial By Jenny Wassmer
 

TechTarget: $225 million Sitecore deal aims to enhance AI search strategies

Sitecore's $225 million acquisition aims to enhance AI search strategies, particularly in Answer Engine Optimization. This investment is expected to boost Sitecore's platform capabilities, enabling o...rganizations to leverage AI more effectively in search functions.

Read on →
 

Scrunch

Crunch Time' for AI Visibility: Sitecore's Acquisition of Scrunch Gives Brands an Edge Beyond AEO

Sitecore has acquired Scrunch to enhance AI visibility and content optimization for brands. Scrunch's Agent Experience Platform (AXP) helps format content for AI agents, improving brand visibility in... AI search results. This acquisition positions Sitecore to better support marketers in creating AI-readable content, aligning with the shift towards AI-powered marketing infrastructure.

Read on →
 

United Airlines - Airlines - Very Large

Chicago, USA

Sitecore helped United Airlines improve airport experiences for 36 million travelers each year. United used Sitecore's composable SaaS platform to modernize digital signage and deliver real-time, per...sonalized information at gates. The solution also enhanced employee portals for 70,000 staff, making safety and policy info easier to access. Travelers now get timely updates and can check bag status before boarding. Content management is faster and more flexible, with plans for more personalization and languages.

 

The Joint Commission - Hospital & Health Care - Large

Oakbrook Terrace, USA

The Joint Commission used Sitecore Experience Platform to redesign its digital presence. The new solution unified and personalized the user experience across four business lines. Sitecore enabled sea...mless content search, single sign-on, and reduced staff maintenance issues. The Joint Commission saw a 20% increase in e-commerce sales, 13% more users, and 64% more mobile users. The bounce rate dropped by 10%.

 

Bachman's - Retail - Medium

Minneapolis, USA

Sitecore OrderCloud helped Bachman's improve its online shopping experience. The company saw a 4% increase in online revenue and a 15% rise in average order value. Abandoned orders dropped, and suppo...rt calls fell by 8%. Customers now find products faster and get better recommendations. Bachman's can launch promotions quicker and manage loyalty programs more easily.

 

Sitecore - Information Technology And Services - Large

San Francisco, USA

Sitecore used its own AI-powered Sitecore Search to improve on-site search. The new solution increased internal search click through rate by 25% in four months. Users saw 50% more results and a 13% d...rop in bounce rate. Engagement time rose by 15%. Features like real-time personalization and PDF indexing enhanced the visitor experience.

lightning

Peers used SITECORE EXPERIENCE COMMERCE for content management and engaging and following up

SITECORE EXPERIENCE COMMERCE Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.35/5

Read Reviews (3)
Analytics

4.61/5

Read Reviews (7)
Custom Reports

4.37/5

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.35/5

Read Reviews (3)
Analytics

4.61/5

Read Reviews (7)
Custom Reports

4.37/5

Read Reviews (16)

Software Failure Risk Guidance

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for SITECORE EXPERIENCE COMMERCE

Top Failure Risks for SITECORE EXPERIENCE COMMERCE

Sitecore News

Partnership

TEAM International and Sitecore Expand Strategic Partnership to Accelerate Digital Experiences in Latin America

TEAM International and Sitecore have expanded their partnership, with TEAM International becoming the exclusive reseller of Sitecore solutions in Colombia, Mexico, Brazil, Chile, and Argentina. This collaboration aims to enhance digital experiences in Latin America by integrating Sitecore's technology with TEAM's local expertise.

Partnership

FPT And Sitecore Extend Decade-Long Alliance With Diamond Partner Recognition

FPT has been recognized as a Sitecore Diamond Partner, reflecting a decade-long collaboration focused on AI-driven digital experiences. This partnership involves joint go-to-market initiatives and aims to expand Sitecore's reach across Asia Pacific and the Middle East. FPT's expertise in Sitecore XM Cloud and Sitecore AI has contributed to their recognition and customer impact.

Partnership

Verndale Joins Sitecore Velocity Program to Help Brands Get Value from SitecoreAI Faster

Verndale joins Sitecore's Velocity Program to enhance SitecoreAI capabilities. This collaboration focuses on AI-driven marketing automation and content personalization, enabling brands to modernize faster and reduce implementation risks. The program provides Verndale with SitecoreAI builder licenses and priority access to beta programs, accelerating the delivery of new capabilities and use cases for clients.

M&A

Sitecore Acquires Scrunch to Help Brands Influence Discovery and Buying ...

Sitecore has acquired Scrunch, an AI customer experience platform, to enhance its digital experience offerings. This acquisition aims to improve how brands appear in AI-powered searches by integrating Scrunch's insights and recommendation capabilities with Sitecore's AI-powered digital experience platform. The combined platform will help brands manage content across AI ecosystems, ensuring clarity and relevance in AI-generated answers.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE