Hospital & Health Care Case Studies and Success Stories with Simple Interact
CASE STUDY Lamprey Health Care
Lamprey Health Care improved patient communication with Simple Interact. They now use less paper and have faster communication. Patients can text and email directly. This led to higher patient engage...ment and satisfaction. Their online reputation improved with ratings of at least 4.5 stars.
North Dallas ENT faced intense competition for new patients and lacked insight into patient experiences. They also had a high no-show rate and spent many staff hours on manual tasks. Simple Interact ...provided solutions like automated patient feedback, online reviews, and digitized intake forms. This improved their online reputation and efficiency. Results included a 75% appointment auto-confirm rate, less than 3% no-show rate, and 270 hours of staff time saved quarterly. They also saw $50,000 in quarterly cost savings and revenue.
North Texas Medical Center improved their Google rating from 2.6 to 4.6 using Simple Interact. They became the highest-rated hospital within 50 miles. The software helped reduce no-shows and improved... patient communication during bad weather. Business increased by about 60% after using Simple Interact.
99 Healthcare Management used Simple Interact to improve patient reviews. They quickly saw more positive reviews and better patient experiences. New practices built their online reputation faster. On...e client improved their Google review score from 3.9 to 4.6 in a few months. Simple Interact made the feedback process easy and efficient.
Parker County Hospital District improved their telemedicine program with Simple Interact. They faced issues with their previous provider, like manual data entry and data mismatches. Simple Interact a...utomated their processes, saving time and improving efficiency. Now, patient records are accurate and no manual entry is needed. The hospital values Simple Interact's responsiveness and partnership.
Legacy Orthopedics improved patient experience with Simple Interact. They achieved an 81% auto-confirmation rate for appointments. 91% of new patient forms are completed digitally before arrival. The... switch to digital improved patient satisfaction and reduced front desk workload.
Peoria Ear, Nose, and Throat used Simple Interact to improve operations. 92% of patients now complete forms before appointments. This reduced office supply costs. Online reviews improved, boosting re...putation. No-show rate dropped to 4% with automated reminders. Simple Interact is seen as a valuable partner.
Mid-America Orthopedics improved patient care with Simple Interact. They reduced check-in times and paperwork. Patient satisfaction scores went up. The COO, Sam Williams, praised the team-based appro...ach. The implementation was smooth and efficient.
Baptist Hospitals of Southeast Texas improved their Google rating from 2.5 to 4.1 stars in two months using Simple Interact's feedback tool. The hospital now has over 1,200 reviews. Positive reviews ...boosted staff morale, recognizing often-overlooked staff. The hospital plans to expand the use of Simple Interact's services.
Northwest Florida Ear, Nose and Throat faced growth challenges with paperwork. Simple Interact helped streamline patient intake. 100% of new patients now fill out digital forms, reducing wait times. ...The clinic achieved near 5-star online ratings. 13% of new patients come from positive online reputation.
Sam Williams is the Chief Operating Officer at Mid-America Orthopedics, an industry-leading orthopedic group serving Wichita, Kansas, and the surrounding...
