Simple Interact Overview

Simple Interact's digital front door technology enhances patient access and engagement, transforming the healthcare experience. This tool automates front office tasks, leading to increased staff productivity and operational efficiency. By streamlining patient interactions, Simple Interact ensures a seamless experience from appointment scheduling to check-in. Trusted nationwide, it consolidates front office functions into a single platform, reducing administrative burdens and allowing healthcare providers to focus on patient care. With high customer satisfaction ratings, Simple Interact is a reliable choice for healthcare facilities looking to improve their operational workflow and patient satisfaction.

Use Cases

Customers recommend Rating And Review Management, Customer Feedback Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Simple Interact.

Other use cases:

  • Customer Case Management
  • Cross Selling
  • Upselling
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Business Priorities

Improve Digital And Social Presence and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Simple Interact.

Other priorities:

  • Increase Sales & Revenue
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Simple Interact Use-Cases and Business Priorities: Customer Satisfaction Data

Simple Interact works with different mediums / channels such as Review Sites. Website. and Yelp.

Simple Interact's features include Feedback Surveys. and Simple Interact support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Simple Interact analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We address front office concerns such as: Online Reputation, HIPAA Compliant Patient Intake Forms, Effective Marketing of ancillary services, and Patient Engagement including Automated Reminders...." Peer review from Simple Interact

Simple Interact boosts profitability and efficiency for medical practices by enhancing online reviews and managing patient feedback. It also automates reminders, digitizes assessments, and improves patient marketing.

Popular Business Setting

for Simple Interact

Top Industries

  • Medical Practice
  • Hospital & Health Care
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

Simple Interact is popular in Medical Practice, Hospital & Health Care, and Information Technology And Services and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Simple Interact Use Cases

Why is Simple Interact the best choice for Rating And Review Management?

Case Studies

Hospital & Health Care

CASE STUDY Northwest Florida Ear, Nose and Throat

Northwest Florida Ear, Nose and Throat faced growth challenges with paperwork. Simple Interact helped streamline patient intake. 100% of new patients now fill out digital forms, reducing wait times. ...The clinic achieved near 5-star online ratings. 13% of new patients come from positive online reputation.

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Hospital & Health Care

CASE STUDY Peoria Ear, Nose, and Throat

Peoria Ear, Nose, and Throat used Simple Interact to improve operations. 92% of patients now complete forms before appointments. This reduced office supply costs. Online reviews improved, boosting re...putation. No-show rate dropped to 4% with automated reminders. Simple Interact is seen as a valuable partner.

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Hospital & Health Care

CASE STUDY North Dallas ENT

North Dallas ENT faced intense competition for new patients and lacked insight into patient experiences. They also had a high no-show rate and spent many staff hours on manual tasks. Simple Interact ...provided solutions like automated patient feedback, online reviews, and digitized intake forms. This improved their online reputation and efficiency. Results included a 75% appointment auto-confirm rate, less than 3% no-show rate, and 270 hours of staff time saved quarterly. They also saw $50,000 in quarterly cost savings and revenue.

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Hospital & Health Care

CASE STUDY Parker County Hospital District

Parker County Hospital District improved their telemedicine program with Simple Interact. They faced issues with their previous provider, like manual data entry and data mismatches. Simple Interact a...utomated their processes, saving time and improving efficiency. Now, patient records are accurate and no manual entry is needed. The hospital values Simple Interact's responsiveness and partnership.

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Hospital & Health Care

CASE STUDY Mid-America Orthopedics

Mid-America Orthopedics improved patient care with Simple Interact. They reduced check-in times and paperwork. Patient satisfaction scores went up. The COO, Sam Williams, praised the team-based appro...ach. The implementation was smooth and efficient.

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Hospital & Health Care

CASE STUDY North Texas Medical Center

North Texas Medical Center improved their Google rating from 2.6 to 4.6 using Simple Interact. They became the highest-rated hospital within 50 miles. The software helped reduce no-shows and improved... patient communication during bad weather. Business increased by about 60% after using Simple Interact.

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Simple Interact Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Simple Interact

Top Failure Risks for Simple Interact

Simple Interact, Inc. News

Case Study: Boosting Google Ratings and Staff Morale at Baptist Hospitals of Southeast Texas

Discover how Stephanie Harris, VP of Marketing and Communications of Baptist Hospitals of Southeast Texas, Beaumont, TX, improved patient feedback with Simple Interact.

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Case Study: Boosting Google Ratings and Staff Morale at Baptist Hospitals of Southeast Texas

Simple Interact helped Baptist Hospitals of Southeast Texas improve Google ratings and staff morale through digital patient engagement tools.

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Simple Interact Earns A+ Satisfaction Ratings in KLAS Report

Simple Interact receives high marks in KLAS Spotlight Report for its front office automation platform, delivering tangible outcomes and exceptional customer support.

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Case Study: Boosting Reviews From Day One for 99 Healthcare Management Clients

Learn how 99 Healthcare Management enhanced their operations and online reputation with tailored support and innovative feedback tools from Simple Interact.

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Simple Interact, Inc. Profile

Company Name

Simple Interact, Inc.

Company Website

https://simpleinteract.com/

HQ Location

Employees

1-10

Social

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Financials

NA