ShipRocket: Product updates, Customer stories, and Insights | 2026 Cuspera

Shiprocket helped Avni deliver menstrual hygiene products on time to customers. Avni faced challenges with timely deliveries and customer satisfaction. By using Shiprocket's shipping and logistics pl...atform, Avni improved delivery speed and reliability. This led to better customer experiences and trust. Avni now provides eco-friendly products with dependable shipping.
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Shiprocket X helped Swabhimann, a high-fashion jewellery brand, expand internationally. Swabhimann faced high shipping costs, limited market knowledge, and reliability issues with traditional provide...rs. Shiprocket X offered affordable international shipping and access to networking through the Shiprocket Shivir workshop. Swabhimann launched successfully in multiple countries, improved profit margins, and streamlined shipping operations.
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ShiprocketX helped Silver Hub USA grow global orders by 40%. The company faced high shipping costs, customs delays, and limited courier options. ShiprocketX provided a virtual courier network, reduce...d shipping expenses by 20%, and improved tracking. Silver Hub USA entered 15+ new markets and delivered to over 40 countries. Customers became happier with faster, more reliable deliveries.
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Krishna’s Herbal & Ayurveda faced challenges with high cart abandonment, high RTO rates, and low conversion rates. They used Shiprocket Checkout to improve their customer experience. The solution inc...luded a fast one-click checkout, a customizable interface, and accurate delivery timelines. As a result, they achieved a 46% improvement in session-based conversions, a 49% growth in user-based conversions, and an 8% increase in average order value.
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La Fabrila, a men's clothing brand, faced challenges with high RTO due to over 90% COD orders and coordination issues with multiple couriers. They lacked a post-ship solution for tracking updates. Sh...iprocket provided solutions like order confirmation before shipping, restricting high RTO buyers, and central operations management. This led to a 10% MOM reduction in RTO, a 2% MOM increase in prepaid shipments, and a 40% order growth in a quarter. The brand found it easier to do business with single-SPOC support.
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Milagro Beauty faced challenges with excessive time spent on courier follow-ups, high RTO percentages, and lack of timely order tracking updates. Shiprocket provided solutions like automated courier ...selection, WhatsApp communication for order confirmation, and branded tracking notifications. As a result, Milagro Beauty reduced RTO by 8%, increased delivery rate from 77% to 84.9%, and improved first attempt delivery rate by 10%. Customer satisfaction also increased.
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