ShipRocket Overview
Shiprocket is India's leading eCommerce logistics software offering top courier services. It provides efficient shipping solutions and is available for a free trial.
Use Cases
Customers recommend Social Media Analytics, Order Management, Lead Analytics, as the business use cases that they have been most satisfied with while using ShipRocket.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ShipRocket.
ShipRocket Use-Cases and Business Priorities: Customer Satisfaction Data
ShipRocket works with different mediums / channels such as E-Mail. and Text SMS.
ShipRocket's features include Alerts: Popups & Notifications, Dashboard, and Calculator. and ShipRocket support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ShipRocket analytics capabilities include Custom Reports, and Analytics.
ShipRocket, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ShipRocket
Top Industries
- Entertainment
- Information Technology and Services
Popular in
- Small Business
- Enterprise
ShipRocket is popular in Entertainment, and Information Technology And Services, and is widely used by Small Business, and Enterprise,
ShipRocket Customer wins, Customer success stories, Case studies
How can ShipRocket enhance your Order Management process?
46 buyers and buying teams have used Cuspera to assess how well ShipRocket solved their E-Commerce Software needs. Cuspera uses 269 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.
Swabhimann - Apparel & Fashion
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Read more →Sneakare - Footwear
Read more →Sardarji Papadwale - Food & Beverages
Read more →Shiprocket Brand Boost: The Future Of Order Tracking
ShipRocket Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Custom Reports | Read Reviews (32) |
| Analytics | Read Reviews (22) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Custom Reports | Read Reviews (32) |
| Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for ShipRocket
Overall Risk Meter
Top Failure Risks for ShipRocket
Shiprocket Private Limited News
Product Highlights From October 2025
Shiprocket introduced several product updates in October 2025 to enhance shipping, fulfillment, and AI experiences. Key updates include improved mobile app interfaces, new courier options with time-slotted pickups, state-level invoicing, and a smarter NDR management system. Additionally, Shiprocket launched AI tools like Shiprocket Copilot and Shiprocket Trends for better market insights and customer engagement.
Shiprocket Brings SHIVIR 2025 to Bengaluru: Powering the Next Phase of AI-Led Commerce in Bharat - CXOToday.com
Shiprocket is hosting its flagship summit, SHIVIR 2025, in Bengaluru, focusing on AI-led commerce. Supported by industry giants like Google and Meta, the event aims to empower MSME and D2C businesses with AI-driven solutions. The summit will feature keynotes, panels, and workshops, offering strategic insights and tools for digital commerce growth.
Shiprocket improves profitability, revenue up 24 % in FY25
Shiprocket's revenue rose 24% to Rs 1,632 crore in FY25, driven by a 20% growth in its core shipping business and a 41% surge in emerging sectors like payments and cross-border shipping. The company achieved a positive adjusted Ebitda of Rs 7 crore, improving from a Rs 128 crore loss the previous year. Shiprocket's profitability improved despite competitive pressures from e-commerce giants expanding their logistics.
Shiprocket Introduces RevProtect To Mitigate MSME Revenue Losses
Shiprocket has launched RevProtect, a revenue assurance product aimed at mitigating revenue losses for MSMEs due to return-to-origin (RTO) orders. This solution allows sellers to recover up to 50% of the order value in RTO cases and offers features like exemption from shipping charges on delayed deliveries. RevProtect is available to all sellers on the Shiprocket platform, aligning with the company's mission to support MSMEs and D2C brands in India.
Shiprocket Private Limited Profile
Company Name
Shiprocket Private Limited
Company Website
https://www.shiprocket.in/HQ Location
Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN
Employees
101-250
Social
Financials
PRIVATE
What makes ShipRocket ideal for Social Media Analytics?