ShipRocket Overview

Shiprocket is India's leading eCommerce logistics software offering top courier services. It provides efficient shipping solutions and is available for a free trial.

Use Cases

Customers recommend Social Media Analytics, Order Management, Lead Analytics, as the business use cases that they have been most satisfied with while using ShipRocket.

Other use cases:

  • Sending & Publishing Communications
  • Helpdesk Management
  • White Labeling
  • Measuring Customer Satisfaction
  • Engagement Management
  • Measuring Net Promoter Score
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ShipRocket.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
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ShipRocket Use-Cases and Business Priorities: Customer Satisfaction Data

ShipRocket works with different mediums / channels such as E-Mail. and Text SMS.

ShipRocket's features include Alerts: Popups & Notifications, Dashboard, and Calculator. and ShipRocket support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ShipRocket analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Shiprocket for High volume shipper NDR/Exception order management tool, Reduced RTO rates, advanced analytics and reporting, CORE ML based self learning solution and unified support. ..." eCommerce Logistics & Shipping Solutions: Multiple Courier Aggregator India
"...With Shiprocket, import all orders without manually syncing your websites each time, map order and payment status, and manage undelivered orders through an automated panel...." Automated Shipping Solution/Tool for eCommerce
"...Read More Discover how the rise of digital technology such as Big Data Analytics, Artificial Intelligence is boosting the logistics sector...." Shipping and Logistics Management India -Shiprocket

ShipRocket, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipRocket

Top Industries

  • Entertainment
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise

ShipRocket is popular in Entertainment, and Information Technology And Services, and is widely used by Small Business, and Enterprise,

ShipRocket Customer wins, Customer success stories, Case studies

How does ShipRocket facilitate Social Media Analytics?

How does ShipRocket facilitate Order Management?

46 buyers and buying teams have used Cuspera to assess how well ShipRocket solved their E-Commerce Software needs. Cuspera uses 269 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

How Shiprocket Is Turning Regional D2C Brands Into National Players

Shiprocket is empowering regional D2C brands in India to expand nationally by providing a comprehensive e-commerce enablement platform. This platform offers solutions like aggregated shipping, fulfil...ment centers, and cross-border shipping, enabling small and mid-sized brands to overcome logistical challenges and reach wider markets without heavy investment in technology infrastructure.

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Krishna’s Herbal & Ayurveda - Consumer Goods - Consumer Goods

Shiprocket Checkout helped Krishna’s Herbal & Ayurveda cut cart abandonment and boost conversions. The brand saw a 46% improvement in session-based conversions and a 49% growth in user-based conversi...ons. Average order value increased by 8%. Fast one-click checkout, branded screens, and address auto-fill made buying easy. Clear delivery timelines and coupon integration improved customer satisfaction and repeat orders.

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Sardarji Papadwale - Food & Beverages - Food & Beverages

Shiprocket helped Sardarji Papadwale deliver over 1,000 orders daily across India. The brand faced high logistics costs, limited delivery reach, and slow manual operations. Shiprocket's ecommerce shi...pping platform enabled pan-India delivery, automated courier selection, and streamlined order fulfillment. As a result, Sardarji Papadwale improved customer experience and achieved efficient, scalable operations.

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Milagro Beauty - Consumer Goods - Consumer Goods

Shiprocket helped Milagro Beauty raise its delivery rate from 77% to 84.9%. The brand used Shiprocket Core and Shiprocket Engage+ to automate courier selection and send WhatsApp order updates. They c...ut RTO percentage by 8% and improved first attempt delivery by 10%. Milagro Beauty saw higher customer satisfaction and shipped over 17,000 products.

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Silver Hub USA - Consumer Goods - Consumer Goods

ShiprocketX helped Silver Hub USA cut shipping costs by 20% and enter 15+ new markets. The brand faced high international shipping costs, customs delays, and limited courier options. ShiprocketX prov...ided a virtual courier network, streamlined compliance, and transparent tracking. Within six months, Silver Hub USA saw a 40% increase in global orders and higher customer satisfaction.

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Swabhimann - Apparel & Fashion - Apparel & Fashion

Shiprocket X helped Swabhimann, a high-fashion jewellery brand, expand internationally. Swabhimann faced high shipping costs and complex global logistics. Shiprocket X offered affordable internationa...l shipping and expert support. Swabhimann launched abroad, improved profit margins, and made shipping easier. The brand reached new countries and grew its business.

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Shiprocket Brand Boost: The Future Of Order Tracking

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Peers used ShipRocket for social media analytics and order management

ShipRocket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (11)
Custom Reports

4.45/5 ★

Read Reviews (32)
Analytics

4.33/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (11)
Custom Reports

4.45/5 ★

Read Reviews (32)
Analytics

4.33/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for ShipRocket

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipRocket

Shiprocket Private Limited News

Partnership

Shiprocket steps up MSME export push with Bengaluru roadshow

Shiprocket is advancing its MSME export initiative with a roadshow in Bengaluru, focusing on enhancing export readiness for small businesses and digital-first brands. The program aims to address compliance, logistics, and cross-border trade challenges. Partnerships, including with India Post, are part of the effort to streamline export processes for MSMEs.

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Product

Shiprocket: Revolutionizing E-commerce Delivery in India

Shiprocket is enhancing India's e-commerce logistics with its multi-courier network, improving delivery reliability and reducing risks for sellers. The platform automates courier allocation, offers real-time tracking, and addresses Return to Origin (RTO) issues, benefiting D2C brands and cash-on-delivery operations. Shiprocket partners with over 42 couriers, covering 19,000 pin codes, including Tier-2 and Tier-3 cities.

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Partnership

CCAvenue integrates with Shiprocket Checkout to enhance payments for ...

CCAvenue has integrated its payment features with Shiprocket Checkout, enhancing payment options for Shiprocket's merchant partners. This partnership provides access to same-day settlements, international payments, and shareable payment links, supporting small and medium businesses in scaling operations efficiently.

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Product

Shiprocket Launches E-commerce Trends Report with ONDC at SHIVIR

Shiprocket, a leading eCommerce enablement platform in India, launched the "eCommerce in the New Bharat and its Future" trends report at its SHIVIR 2023 event. The report, developed with ONDC, provides insights into evolving consumer behaviors and aims to empower MSMEs. Shiprocket also introduced five new offerings, including Brand Boost 2.0 and Shiprocket Engage+ WhatsApp Suite, to enhance its tech stack and support MSME growth.

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Shiprocket Private Limited Profile

Company Name

Shiprocket Private Limited

Company Website

https://www.shiprocket.in/

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

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Financials

PRIVATE