ShipRocket Overview

Shiprocket is India's leading eCommerce logistics software offering top courier services. It provides efficient shipping solutions and is available for a free trial.

Use Cases

Customers recommend Social Media Analytics, Order Management, Lead Analytics, as the business use cases that they have been most satisfied with while using ShipRocket.

Other use cases:

  • Sending & Publishing Communications
  • Helpdesk Management
  • White Labeling
  • Measuring Customer Satisfaction
  • Engagement Management
  • Measuring Net Promoter Score
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ShipRocket.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
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ShipRocket Use-Cases and Business Priorities: Customer Satisfaction Data

ShipRocket works with different mediums / channels such as E-Mail. and Text SMS.

ShipRocket's features include Alerts: Popups & Notifications, Dashboard, and Calculator. and ShipRocket support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ShipRocket analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Shiprocket for High volume shipper NDR/Exception order management tool, Reduced RTO rates, advanced analytics and reporting, CORE ML based self learning solution and unified support. ..." eCommerce Logistics & Shipping Solutions: Multiple Courier Aggregator India
"...With Shiprocket, import all orders without manually syncing your websites each time, map order and payment status, and manage undelivered orders through an automated panel...." Serviceable Pin Codes in eCommerce Logistics
"...Read More Discover how the rise of digital technology such as Big Data Analytics, Artificial Intelligence is boosting the logistics sector...." Shipping and Logistics Management India -Shiprocket

ShipRocket, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipRocket

Top Industries

  • Entertainment
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise

ShipRocket is popular in Entertainment, and Information Technology And Services, and is widely used by Small Business, and Enterprise,

ShipRocket Customer wins, Customer success stories, Case studies

What benefits does ShipRocket offer for Social Media Analytics?

How does ShipRocket facilitate Order Management?

46 buyers and buying teams have used Cuspera to assess how well ShipRocket solved their E-Commerce Software needs. Cuspera uses 269 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Pepcart Logistics - Logistics - Medium

Pepcart Logistics partners with Shiprocket for its B2B biz

India

Pepcart Logistics has partnered with Shiprocket to enhance its B2B operations. Pepcart will provide first-mile pickup, last-mile delivery, and white-glove assembly for products in Shiprocket's networ...k. This partnership strengthens Pepcart's Logistics-as-a-Service offering and expands its capabilities in managing supply chains for D2C brands.

Read on →
 

How Shiprocket Is Turning Regional D2C Brands Into National Players

Shiprocket is empowering regional D2C brands in India to expand nationally by providing a comprehensive e-commerce enablement platform. This platform offers solutions like aggregated shipping, fulfil...ment centers, and cross-border shipping, enabling small and mid-sized brands to overcome logistical challenges and reach wider markets without heavy investment in technology infrastructure.

Read on →

Krishna’s Herbal & Ayurveda - Consumer Goods - Medium

Shiprocket Checkout helped Krishna’s Herbal & Ayurveda cut cart abandonment and boost conversions. The brand saw a 46% improvement in session-based conversions and a 49% growth in user-based conversi...ons. Average order value increased by 8%. Fast one-click checkout, branded screens, and address auto-fill made buying easy. Clear delivery timelines and coupon integration improved customer satisfaction and repeat orders.

Sardarji Papadwale - Food & Beverages

Shiprocket helped Sardarji Papadwale deliver over 1,000 orders daily across India. The brand faced high logistics costs, limited delivery reach, and slow manual operations. Shiprocket's ecommerce shi...pping platform enabled pan-India delivery, automated courier selection, and streamlined order fulfillment. As a result, Sardarji Papadwale improved customer experience and achieved efficient, scalable operations.

Silver Hub USA - Consumer Goods - Small

ShiprocketX helped Silver Hub USA cut shipping costs by 20% and enter 15+ new markets. The brand faced high international shipping costs, customs delays, and limited courier options. ShiprocketX prov...ided a virtual courier network, streamlined compliance, and transparent tracking. Within six months, Silver Hub USA saw a 40% increase in global orders and higher customer satisfaction.

Milagro Beauty - Consumer Goods - Small

Shiprocket helped Milagro Beauty raise its delivery rate from 77% to 84.9%. The brand used Shiprocket Core and Shiprocket Engage+ to automate courier selection and send WhatsApp order updates. They c...ut RTO percentage by 8% and improved first attempt delivery by 10%. Milagro Beauty saw higher customer satisfaction and shipped over 17,000 products.

Shiprocket Brand Boost: The Future Of Order Tracking

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Peers used ShipRocket for social media analytics and order management

ShipRocket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.13/5

Read Reviews (11)
Custom Reports

4.45/5

Read Reviews (32)
Analytics

4.33/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.13/5

Read Reviews (11)
Custom Reports

4.45/5

Read Reviews (32)
Analytics

4.33/5

Read Reviews (22)

Software Failure Risk Guidance

?

for ShipRocket

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipRocket

Shiprocket Private Limited News

Product

Shiprocket Unveils AI-Powered Fastrr Commerce Platform

Shiprocket unveiled its AI-powered Fastrr commerce platform at SHIVIR 2026. Fastrr integrates multiple AI-driven solutions, including Fastrr Checkout, Fastrr Ads, and Fastrr Sense, to enhance customer acquisition and conversion. The platform leverages Shiprocket's commerce graph for real-time shopper insights, aiming to streamline pre-order processes and improve marketing efficiency for Indian businesses.

Product

Shiprocket Unveils Fastrr at SHIVIR 2026

Shiprocket unveiled Fastrr, an AI-powered checkout platform, at SHIVIR 2026. Fastrr integrates Shiprocket's pre-order commerce stack into a single platform, enhancing customer acquisition and conversion through AI-driven experiences. Key features include Fastrr Ads, which optimizes marketing performance based on fulfilled orders, improving campaign efficiency and growth.

Product

Pepcart partners with Shiprocket to expand big-box logistics reach

Shiprocket and Pepcart Logistics have partnered to integrate Pepcart's big-box supply chain into Shiprocket's e-commerce platform. This collaboration offers Shiprocket sellers access to Pepcart's infrastructure, including mega-fulfillment centers and customized vehicles, aiming to democratize logistics for large-format goods.

Product

Shiprocket's Address Intelligence is Redefining Geocoding in India

Shiprocket's Address Intelligence platform is transforming geocoding in India by using advanced language understanding and spatial reasoning to interpret unstructured addresses. This innovation enhances delivery accuracy, especially in Tier-2, Tier-3, and rural areas, supporting D2C brands and delivery partners in expanding their reach and improving customer experience.

Shiprocket Private Limited Profile

Company Name

Shiprocket Private Limited

Company Website

https://www.shiprocket.in/

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

Financials

PRIVATE