Entertainment Case Studies and Success Stories with Service Level Management

CASE STUDY Star Entertainment

Star Entertainment improved customer satisfaction and reduced wait times by 50% after implementing ServiceNow's IT Service Management (ITSM) platform.

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CASE STUDY Star Entertainment

Star Entertainment improved customer satisfaction and reduced wait times by 50% after implementing ServiceNow's IT Service Management (ITSM) platform.

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CASE STUDY Star Entertainment

Star Entertainment improved customer satisfaction and reduced wait times by 50% after implementing ServiceNow's IT Service Management (ITSM) platform.

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Computer & Network Security Case Studies and Success Stories with Service Level Management

CASE STUDY Cars.Com

Cars.com improved customer satisfaction by 20% and reduced contact center costs by 25% with ServiceNow's IT service management platform.

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CASE STUDY Cars.Com

Cars.com improved customer satisfaction by 20% and reduced contact center costs by 25% with ServiceNow's IT service management platform.

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CASE STUDY Carscom

Cars.com improved customer satisfaction by 22% and reduced call volume by 30% through automation and self-service tools on ServiceNow.

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CASE STUDY Cars.Com

Cars.com improved customer satisfaction by 20% and reduced contact center costs by 25% with ServiceNow's IT service management platform.

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Management Consulting Case Studies and Success Stories with Service Level Management

CASE STUDY Kpmg Us

KPMG US significantly improved service desk performance by 75% and reduced support costs by 20% after implementing ServiceNow solutions.

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CASE STUDY Deloitte Uk

Deloitte UK improved efficiency and collaboration with ServiceNow, increasing service desk ticket resolution by 15% and reducing incident resolution time by 20%.

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CASE STUDY Deloitte Uk

Deloitte UK improved efficiency and collaboration with ServiceNow, increasing service desk ticket resolution by 15% and reducing incident resolution time by 20%.

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CASE STUDY Kpmg Us

KPMG US significantly improved service desk performance by 75% and reduced support costs by 20% after implementing ServiceNow solutions.

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CASE STUDY Deloitte Uk

Deloitte UK improved efficiency and collaboration with ServiceNow, increasing service desk ticket resolution by 15% and reducing incident resolution time by 20%.

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CASE STUDY Kpmg Us

KPMG US significantly improved service desk performance by 75% and reduced support costs by 20% after implementing ServiceNow solutions.

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Insurance Case Studies and Success Stories with Service Level Management

CASE STUDY Swiss Re

Swiss Re reduced IT service desk call volume by 60% and achieved a 20% decrease in resolution time through ServiceNow's IT Service Management solution.

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CASE STUDY Swiss Re

Swiss Re improved service desk efficiency by 60%, reducing service request resolution time by 25% and achieving a 100% satisfaction rating with their new service desk.

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CASE STUDY Swiss Re

Swiss Re reduced IT service desk call volume by 60% and achieved a 20% decrease in resolution time through ServiceNow's IT Service Management solution.

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CASE STUDY Swiss Re

Swiss Re reduced IT service desk call volume by 60% and achieved a 20% decrease in resolution time through ServiceNow's IT Service Management solution.

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Government Administration Case Studies and Success Stories with Service Level Management

CASE STUDY Digital Transformation Agency

Digital Transformation Agency improved government ICT procurement efficiency by 30% using ServiceNow.

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CASE STUDY Digital Transformation Agency

Digital Transformation Agency improved government ICT procurement efficiency by 30% using ServiceNow.

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CASE STUDY Digital Transformation Agency

Digital Transformation Agency improved government ICT procurement efficiency by 30% using ServiceNow.

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CASE STUDY Digital Transformation Agency

Digital Transformation Agency improved government ICT procurement efficiency by 30% using ServiceNow.

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CASE STUDY Digital Transformation Agency

Digital Transformation Agency improved government ICT procurement efficiency by 30% using ServiceNow.

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CASE STUDY Digital Transformation Agency

Digital Transformation Agency improved government ICT procurement efficiency by 30% using ServiceNow.

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Information Technology and Services Case Studies and Success Stories with Service Level Management

CASE STUDY Fujitsu

Fujitsu, a global IT company, reduced service desk incidents by 20% and improved employee satisfaction by 25% using ServiceNow's ITSM platform.

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CASE STUDY Mastek

Mastek, a global technology company, improved their IT service management (ITSM) processes and reduced service desk tickets by 30% after implementing ServiceNow.

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CASE STUDY Mastek

Mastek, a global technology company, improved their IT service management (ITSM) processes and reduced service desk tickets by 30% after implementing ServiceNow.

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CASE STUDY Bigcode

BigCode successfully used a community-driven approach to develop a large language model, resulting in a robust AI system with high accuracy and reduced bias.

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CASE STUDY Bigcode

BigCode successfully used a community-driven approach to develop a large language model, resulting in a robust AI system with high accuracy and reduced bias.

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CASE STUDY Fujitsu

Fujitsu, a global IT company, reduced service desk incidents by 20% and improved employee satisfaction by 25% using ServiceNow's ITSM platform.

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CASE STUDY Bigcode

BigCode successfully used a community-driven approach to develop a large language model, resulting in a robust AI system with high accuracy and reduced bias.

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CASE STUDY Fujitsu

Fujitsu, a global IT company, reduced service desk incidents by 20% and improved employee satisfaction by 25% using ServiceNow's ITSM platform.

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CASE STUDY Mastek

Mastek, a global technology company, improved their IT service management (ITSM) processes and reduced service desk tickets by 30% after implementing ServiceNow.

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Hospital & Health Care Case Studies and Success Stories with Service Level Management

CASE STUDY Novant Health

Novant Health, a large healthcare provider, saw a 50% reduction in incident management time and a 75% improvement in technician first-call resolution rate using ServiceNow's IT Service Management pla...tform.

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CASE STUDY Novant Health

Novant Health, a large healthcare provider, saw a 50% reduction in incident management time and a 75% improvement in technician first-call resolution rate using ServiceNow's IT Service Management pla...tform.

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CASE STUDY Novant Health

Novant Health, a large healthcare provider, saw a 50% reduction in incident management time and a 75% improvement in technician first-call resolution rate using ServiceNow's IT Service Management pla...tform.

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Sports Case Studies and Success Stories with Service Level Management

CASE STUDY National Basketball Association (Nba)

The NBA used ServiceNow to improve IT service delivery, resulting in a 90% reduction in tickets and a 50% decrease in resolution time.

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CASE STUDY National Basketball Association (Nba)

The NBA used ServiceNow to improve IT service delivery, resulting in a 90% reduction in tickets and a 50% decrease in resolution time.

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CASE STUDY National Basketball Association (Nba)

The NBA used ServiceNow to improve IT service delivery, resulting in a 90% reduction in tickets and a 50% decrease in resolution time.

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Customer Success Stories of Service Level Management

 

Calitii awarded contract to implement ServiceNow IT service management at BridgeBio

BridgeBio, a biopharmaceutical company, has selected Calitii to implement the ServiceNow IT service management (ITSM) platform across its operations. This deployment aims to enhance BridgeBios operat...ional efficiency and productivity by leveraging ServiceNows ITSM and AI-driven capabilities.

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