Rhino Support Overview
Rhino-support offers live chat software and an easy-to-use help desk ticketing system. It ensures customer satisfaction and efficient support management.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Rhino Support.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Rhino Support.
Rhino Support Use-Cases and Business Priorities: Customer Satisfaction Data
Rhino Support works with different mediums / channels such as Chat. E-Mail. User Generated Content etc.
Rhino Support's features include Ticketing. and Rhino Support support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Rhino Support analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Rhino Support is a chat and helpdesk software ideal for companies that want to simplify the ticketing process...." Peer review from Rhino Support
Peer review evidence (same sources as the product rating summary)
"...Simple to setup and manage my customer support requests...." Peer review by Glenn Wallace, R, Online Local Marketing Consultant, Marketing and Advertising
"...After the page loads, find the following text Your Knowledge Base URL is on the right side of the screen, and click on the link below it...." View Our Help Desk
"...Once this is done your customers may submit help requests via our ticket form or send you an email - both of which funnel directly into your Rhino Support account. ..." View Our Help Desk
Rhino Support, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Rhino Support
Top Industries
- Education
- Computer Software
- Marketing and Advertising
Popular in
- Enterprise
- Small Business
- Large Enterprise
Rhino Support is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Enterprise, Small Business, and Large Enterprise.
Rhino Support Customer wins, Customer success stories, Case studies
What solutions does Rhino Support provide for Helpdesk Management?
What Are the key features of Rhino Support for Knowledge Management?
11 buyers and buying teams have used Cuspera to assess how well Rhino Support solved their Help Desk needs. Cuspera uses 193 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used Rhino Support for helpdesk management and knowledge management
Rhino Support Features
- Low
- Medium
- High
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Software Failure Risk Guidance
?for Rhino Support
Top Failure Risks for Rhino Support
Rhino Support, Inc. Profile
Company Name
Rhino Support, Inc.
Company Website
https://www.rhinosupport.com/newchat/RS-tour/options.phpHQ Location
289 24th St. Suite 470, Ogden, UT 84401, US
Employees
51-200
Social
Financials
NA
