Rhino Support Overview
This is a summary of the comprehensive capabilities and benefits of Rhino Support based on over 193 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Rhino Support, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Rhino Support is right for your needs? Our Cuspera AI engine can evaluate how Rhino Support fits your specific business needs, industry, and context. Get your personalized assessment report today.
Rhino Support supports business activities such as:
- Helpdesk Management
- Knowledge Management
- Sending & Publishing Communications
- Contact List Management
- Engagement Management
Rhino Support can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Chat E-Mail User Generated Content etc. for these needs. As a solution, Rhino Support's capabilities include Ticketing.
Rhino Support Education Vertical is its biggest customer base.
Reviews
"...Rhino Support is help desk software for small businesses which allows multiple agents access for a single rate, as opposed to the per agent monthly pricing commonly seen...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Rhino Support solved their Help Desk needs. Cuspera uses 193 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Rhino Support.
Use Cases
Peers recommend Helpdesk Management , Knowledge Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Rhino Support.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Chat and E-Mail |
4.49/5 ★ |
"...Rhino Support is help desk software for small businesses which allows multiple agents access for a single rate, as opposed to the per agent monthly pricing commonly seen...." Peer review |
| Knowledge Management with User Generated Content, Blogs and Website |
4.43/5 ★ |
"...After the page loads, find the following text Your Knowledge Base URL is on the right side of the screen, and click on the link below it...." View Our Help Desk |
| Sending & Publishing Communications with E-Mail |
4.10/5 ★ |
"...Once this is done your customers may submit help requests via our ticket form or send you an email - both of which funnel directly into your Rhino Support account. ..." View Our Help Desk |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Chat and E-Mail |
4.49/5 ★ |
"...Rhino Support is help desk software for small businesses which allows multiple agents access for a single rate, as opposed to the per agent monthly pricing commonly seen...." Peer review |
|
| Knowledge Management with User Generated Content, Blogs and Website |
4.43/5 ★ |
"...After the page loads, find the following text Your Knowledge Base URL is on the right side of the screen, and click on the link below it...." View Our Help Desk |
|
| Sending & Publishing Communications with E-Mail |
4.10/5 ★ |
"...Once this is done your customers may submit help requests via our ticket form or send you an email - both of which funnel directly into your Rhino Support account. ..." View Our Help Desk |
|
5+ more Business Use Cases
Our AI advisor, Wyz, harnessed 193 insights from peers and experts to help you assess how these Rhino Support use cases fit your Help Desk needs.
Popular Business Setting
for Rhino Support
Top Industries
- Education
- Computer Software
- Marketing and Advertising
Popular in
- Enterprise
- Small Business
- Large Enterprise
Peers used Rhino Support to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Rhino Support
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (31) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (31) |
IT and Other Capabilities
for Rhino Support
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (53) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (22) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (53) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (22) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|
Software Failure Risk Guidance
?for Rhino Support
Top Failure Risks for Rhino Support
Vendor Profile Details
Company Name
Rhino Support
Company Website
https://www.rhinosupport.com/newchat/RS-tour/options.phpHQ Location
289 24th St. Suite 470, Ogden, UT 84401, US
Employees
51-200
Social
Financials
NA
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