RedZebra Software: Product updates, Customer stories, and Insights | 2026 Cuspera

RedZebra field service software helped Technical Services, a London-based company, manage electronic case histories and asset-tagging for their clients' equipment. Before RedZebra, staff relied on pa...perwork and spreadsheets, making it hard to track equipment details. With RedZebra, both office staff and field technicians can access and update equipment records instantly, improving service and saving time. The system is easy to use and adaptable, with strong support from RedZebra's team.
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RedZebra field service software helped South Coast Catering Equipment move from a manual, paper-based system to a digital workflow. Before RedZebra, engineers had to visit the office daily and admin ...staff spent hours on paperwork. Now, engineers use tablets and can request parts quickly. Communication between team members and customers is faster. Admin work is much less, and the sales team has grown. The business runs smoother, and managers can oversee operations from anywhere.
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RedZebra's Call2Field software helped Access Able Ltd., a family-run mobility equipment provider, modernize their operations. The company needed a system to manage repairs, servicing, and emergency j...obs efficiently. RedZebra offered a monthly payment plan, making it affordable for the small business. The implementation process took a few months, with strong support from RedZebra's team. The new system reduced admin time and improved productivity for both engineers and office staff.
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RedZebra's Call2Field software helped Automotive Repair Systems manage work for 83 vehicles across the country. Before, the team used Excel, texts, Outlook, and Word, which took 15 minutes of admin p...er job. With RedZebra, all job details go into one system, cutting admin time to four or five minutes. Technicians use hand-held devices to get job info and file reports. The company now has better control over driver arrival times and can offer same day service more easily. Andy Patterson says the system is easy to use and much more efficient.
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RedZebra helped Aylesbury Fire Systems manage fire safety servicing and call outs. The company needed a user-friendly, flexible, and cost-effective system to reduce paperwork and speed up response ti...mes. RedZebra allowed all office users to work on the same system, improved collaboration, and eliminated spreadsheets. Invoicing became faster, and productivity increased with lower overheads. Aylesbury Fire Systems grew with confidence using RedZebra.
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RedZebra helped Bandai Namco Services improve their call system and reporting. Before RedZebra, they used a call centre and spent a lot of time and money on admin. With RedZebra and the Stock Asset M...anagement module, they reduced human errors and saved many man hours. The system works with their Sage accounting software. Bandai Namco says RedZebra saves massive money and has paid for itself over the years.
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