RedZebra Software: Use-Cases, Insights and Reviews | 2025 Cuspera

RedZebra's Call2Field software helped Access Able Ltd., a family-run mobility equipment provider, modernize their operations. The company needed a system to manage repairs, servicing, and emergency j...obs efficiently. RedZebra offered a monthly payment plan, making it affordable for the small business. The implementation process took a few months, with strong support from RedZebra's team. The new system reduced admin time and improved productivity for both engineers and office staff.
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RedZebra's Call2Field software helped Automotive Repair Systems manage work for 83 vehicles across the country. Before, the team used Excel, texts, Outlook, and Word, which took 15 minutes of admin p...er job. With RedZebra, all job details go into one system, cutting admin time to four or five minutes. Technicians use hand-held devices to get job info and file reports. The company now has better control over driver arrival times and can offer same day service more easily. Andy Patterson says the system is easy to use and much more efficient.
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RedZebra helped Aylesbury Fire Systems manage fire safety servicing and call outs. The company needed a user-friendly, flexible, and cost-effective system to reduce paperwork and speed up response ti...mes. RedZebra allowed all office users to work on the same system, improved collaboration, and eliminated spreadsheets. Invoicing became faster, and productivity increased with lower overheads. Aylesbury Fire Systems grew with confidence using RedZebra.
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RedZebra helped Bandai Namco Services improve their call system and reporting. Before RedZebra, they used a call centre and spent a lot of time and money on admin. With RedZebra and the Stock Asset M...anagement module, they reduced human errors and saved many man hours. The system works with their Sage accounting software. Bandai Namco says RedZebra saves massive money and has paid for itself over the years.
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RedZebra field service software helped Capital Compactors get better data on their field service work. The company needed to cut down on admin time and improve information from engineers. RedZebra re...placed their old PDF system and added features for stock, routing, sales, and QuickBooks integration. Staff got support during the switch. Now, Capital Compactors has more accurate and reliable service information. They say this makes them a top supplier for reporting and customer information.
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RedZebra Field Service Management software helped Office Coffee Company improve service delivery. The company needed a service planner to log jobs and manage engineers in real time. RedZebra provided... a user-friendly, UK-based solution that fit their needs. With 16 licenses, Office Coffee Company became more efficient in planning and tracking machine history. The team reports better organization and faster response to customer needs.
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