RedEye Customer Data Platform Overview

RedEye consolidates and connects customer data to create a seamless multi-channel experience. The platform harnesses the power of data across multiple touchpoints.

Use Cases

Customers recommend Engaging And Following Up, Channel Marketing, Lifetime Value Management, as the business use cases that they have been most satisfied with while using RedEye Customer Data Platform.

Other use cases:

  • Partner Marketing
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RedEye Customer Data Platform.

RedEye Customer Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

RedEye Customer Data Platform works with different mediums / channels such as E-Mail.

RedEye Customer Data Platform's features include Personalization. and RedEye Customer Data Platform support capabilities include AI Powered, 24/7 Support, Email Support, etc. also RedEye Customer Data Platform analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...85.4% increase in email engagement year on year...." Combine, consolidate and connect all your customer data
"...Fully integrated multi-channel marketing automation...." Combine, consolidate and connect all your customer data
"...Whilst we leverage historic data to proactively plan for the future and provide relevancy to our customers, we have also learned the importance of being flexible and applying more real-time data to adapt our strategy to grow and secure the future value of our customer database. ..." Combine, consolidate and connect all your customer data

RedEye Customer Data Platform Customer wins, Customer success stories, Case studies

What Are the key features of RedEye Customer Data Platform for Engaging And Following Up?

Magnet Trade - Retail - Large

RedEye helped Magnet Trade boost post purchase and quote survey response rates by 33% by adding SMS to their email marketing automation. The cross-channel campaign used RedEye's workflow canvas, maki...ng it easy to connect email and SMS touchpoints. Weekly account check-ins provided expert advice for campaign improvements. The new approach gave Magnet Trade valuable customer insights and improved engagement with trade customers. SMS proved effective for reaching builders and joiners who rarely check email.

England Lacrosse - Sports - Medium

RedEye helped England Lacrosse unlock the commercial value of their membership data. England Lacrosse needed a single customer view and better member engagement. RedEye's marketing automation platfor...m unified data silos and enabled personalised campaigns. The platform improved communication efficiency and campaign output. England Lacrosse now delivers targeted marketing and sponsorship opportunities.

Travis Perkins - Retail - Large

RedEye used AI and predictive analytics to help Travis Perkins cut customer churn by 54%. The churn model analyzed customer behavior and identified those likely to leave. Travis Perkins used multi-ch...annel marketing to re-engage these customers. The lapsed segment shrank by 3.9%. Customer lifetime value rose by 34% in one year, and active contacts grew by nearly 90%.

Get The Label - Retail - Medium

RedEye helped Get The Label fix their Gmail spam issues and boost their sender reputation. They used customer lifecycle automations to increase engagement and retention. Multi-channel marketing, incl...uding SMS, retargeting, and web personalisation, expanded their reach. Interactive email content like countdown timers led to a 126% increase in unique clicks. The Snooze feature saved 46% of customers from unsubscribing.

allbeauty - Retail - Medium

RedEye's predictive churn model helped allbeauty boost revenue by 518.7%. The AI-driven solution identified customers likely to lapse, enabling targeted reactivation campaigns. Sales increased by 414....6% and click-through rates rose by 6.2%. allbeauty also reduced emails sent by 27% while open rates improved by 11.7%. The strategy focused on personalisation and timing, driving strong customer retention.

 

Eaglemoss Collections - Publishing - Medium

London, UK

RedEye helped Eaglemoss Collections boost email revenue by 63% year on year using marketing automation. Eaglemoss used RedEye’s Customer Data Platform to unify customer data and personalize campaigns.... The solution included 170 automated campaigns and a ‘Back in Stock’ program. This program achieved over 65% open rates and a 12% click-to-sale conversion. Eaglemoss expanded these campaigns to nine countries after seeing strong results.

RedEye Customer Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Custom Reports

3.68/5

Read Reviews (2)
Analytics

3.17/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5

Read Reviews (1)
Custom Reports

3.68/5

Read Reviews (2)
Analytics

3.17/5

Read Reviews (2)

Software Failure Risk Guidance

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for RedEye Customer Data Platform

Top Failure Risks for RedEye Customer Data Platform

Red Eye International Ltd Profile

Company Website

https://www.redeye.com/

HQ Location

Oak House, Crewe Hall Farm, Cheshire, CW1 5UE, GB

Employees

11-50

Social

Financials

PRIVATE