RedEye consolidates and connects customer data to create a seamless multi-channel experience. The platform harnesses the power of data across multiple touchpoints.
RedEye Customer Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data
RedEye Customer Data Platform works with different mediums / channels such as
E-Mail.
RedEye Customer Data Platform's features include
Personalization.
and RedEye Customer Data Platform support capabilities include
AI Powered,
24/7 Support,
Email Support,
etc.
also RedEye Customer Data Platform analytics capabilities include
Custom Reports,
and
Analytics.
RedEye Customer Data Platform Customer wins, Customer success stories, Case studies
What solutions does RedEye Customer Data Platform provide for Engaging And Following Up?
The platform merges all customer data to provide a unified view. This enables personalized content that increases engagement. The platform also allows you to create personalized journeys that resonate with customers.
RedEye helped Get The Label fix their Gmail sender reputation. They used segmentation and list cleaning to stop emails going to spam. Multi-channel marketing with SMS, retargeting, and web personalis...ation grew their reach. Interactive emails with countdown timers and images boosted unique clicks by 126%. Customer lifecycle automations like price drop alerts and a snooze function improved engagement and kept more customers. The snooze feature saved 46% of users from unsubscribing.
RedEye helped TravelUp use marketing automation to support rapid growth. TravelUp created a single customer view by combining data from many sources. They used this data to send targeted and personal...ized emails. TravelUp saw a 12% increase in conversion rate. Behavioral emails made up only 0.24% of sends but generated 21.89% of revenue. Triggered campaigns with personalized content performed 300% better than newsletters.
RedEye helped World of Books use customer data to personalize email marketing. During lockdown, they adapted messaging to boost engagement and loyalty. They saw a 315% increase in revenue year on yea...r. Engagement rose by 85.4%. Sales of educational titles grew by 72%. The team used real-time and historic data to target customers and improve results.
RedEye’s managed services helped WatchShop boost revenue by 139%. The team set up over 30 automated customer journeys and improved email marketing. WatchShop saw a 738% return on investment. Their en...gaged customer database grew by more than 128%. RedEye also created custom audience segments for Google Ads and Facebook, increasing ad engagement and reducing waste.
RedEye helped Travis Perkins, a leading UK builder's merchant, launch their first ecommerce website. Travis Perkins wanted to grow their online business and needed a partner for digital marketing and... multi-channel customer journeys. RedEye provided marketing automation, predictive analytics, and usability testing. Travis Perkins trusted RedEye to guide their digital transformation and improve online customer experience.
RedEye's Marketing Automation Hub helped TravelUp boost conversion rates by 12%. TravelUp unified customer data to create a single customer view and used targeted, automated emails. Behavioural email...s, though only 0.24% of sends, drove 21.89% of revenue. The platform enabled TravelUp to segment customers and personalize communications. TravelUp saw better results across all KPIs after switching from their old ESP.
