PMAM CRM Overview

PMAM CRM addresses the challenge of managing customer relationships efficiently. This solution streamlines customer data management, enabling businesses to track interactions and sales activities effectively. It supports detailed analytics, offering insights into customer behavior and sales trends, which helps in making informed business decisions. The software's intuitive interface simplifies the user experience, reducing the learning curve for new users. PMAM CRM also integrates with existing business systems, ensuring seamless data flow and enhanced operational visibility. Its robust reporting tools facilitate the creation of customized reports, aiding in strategic planning and performance evaluation.

Use Cases

Customers recommend Customer Case Management, Knowledge Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using PMAM CRM.

Other use cases:

  • Lead Tracking
  • Engaging And Following Up
  • Forecasting
  • Collaboration
  • Campaign Management
  • Lead Management
  • Tracking & Monitoring Communications
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using PMAM CRM.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Efficiency
  • Improve Visibility
  • Improve ROI
  • Improve Internal Communications
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PMAM CRM Use-Cases and Business Priorities: Customer Satisfaction Data

PMAM CRM works with different mediums / channels such as Phone Calls. and Social Media.

PMAM CRM's features include Alerts: Popups & Notifications, and Dashboard. and PMAM CRM support capabilities include Phone Support, 24/7 Support, Email Support, etc. also PMAM CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...it helps in data management efficiently, all the contacts details of the clients are available when saved, all the leads are sorted and schedule call helps us to know our daily workflow. ...." Peer review by Abhilasha S., Sales Executive, Hospitality

PMAM CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

PMAM CRM software provides an affordable online solution for sales, marketing, and customer service teams. It enhances sales efficiency, marketing effectiveness, and customer service optimization.

Popular Business Setting

for PMAM CRM

Top Industries

  • Hospitality
  • Sports

Popular in

  • Mid Market
  • Small Business

PMAM CRM is popular in Hospitality, and Sports, and is widely used by Mid Market, and Small Business,

Comprehensive Insights on PMAM CRM Use Cases

Why is PMAM CRM the best choice for Customer Case Management?

What makes PMAM CRM ideal for Helpdesk Management?

What solutions does PMAM CRM provide for Lead Tracking?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well PMAM CRM solved their CRM needs. Cuspera uses 262 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Food & Beverages

CASE STUDY Taste for Life Foods

Taste for Life Foods wanted to grow their business but had problems with their order process. They could only take orders for a few hours each day and had trouble tracking deliveries. PM AM CRM gave ...them a system with web, IVR, and mobile app platforms so customers could order anytime. The new system sends automatic messages to customers and staff and helps track every order. Now, sales have gone up, and the company can handle more orders without hiring more people. Managers and partners can see order status easily, and the company is starting to expand internationally.

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Food & Beverages

CASE STUDY Taste for Life Foods

Taste for Life Foods is a wheat flour manufacturer. They had trouble taking orders only during certain hours and tracking deliveries. PMAM CRM gave them web, IVR, and mobile app platforms so customer...s can order anytime. The system sends automated messages to customers and staff. Now, orders are tracked from start to finish. Sales have increased, and the company did not need to hire more staff. The company is now planning to expand internationally.

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lightning

Peers used PMAM CRM for customer case management and knowledge management

PMAM CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (7)
Custom Reports

3.61/5 ★

Read Reviews (42)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (7)
Custom Reports

3.61/5 ★

Read Reviews (42)

Software Failure Risk Guidance

?

for PMAM CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for PMAM CRM

PM AM Corporation Profile

Company Name

PM AM Corporation

Company Website

https://www.pmamcrm.com/

HQ Location

Mumbai Area, India

Employees

NA

Social

Facebook Linkedin

Financials

PRIVATE