Pisano platform Overview

Pisano transforms customer and employee feedback into actionable insights with its All-in-One Experience Management Platform. This tool integrates Voice of Customer and Employee programs directly into business strategies, enhancing decision-making processes. Pisano's platform is recognized as a leader in the Global Voice of the Customer market, offering tailored solutions across various industries. A standout feature is its ability to unify feedback channels, providing a comprehensive view of customer experiences. With endorsements from Gartner Peer Insights™, Pisano is a preferred choice for businesses aiming to leverage feedback for strategic advantage.

Use Cases

Customers recommend Engagement Management, Collaboration, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Pisano platform.

Other use cases:

  • Market Survey
  • Social Media Analytics
  • Product Marketing
  • Contacts History
  • Training & Onboarding
  • Helpdesk Management
  • Campaign Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Pisano platform.

Other priorities:

  • Scale Best Practices
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Pisano platform Use-Cases and Business Priorities: Customer Satisfaction Data

Pisano platform works with different mediums / channels such as Promotions.

Pisano platform's features include Dashboard, Feedback Surveys, Alerts: Popups & Notifications, etc. and Pisano platform support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Pisano platform analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Trigger messages, emails and more automatically to boost engagement across channels and capture realtime data...." Core Platform: Automation Features
"...Hold more productive meetings and foster a culture of collaboration and transparency. ..." Core Platform: Reporting Dashboards
"...Keep track of employee & customer feedback and support requests easily from a central inbox...." Core Platform: Issues & Ticketing

Pisano platform, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Pisano-platform offers an all-in-one experience management solution. Customer and employee feedback is integrated into business processes.

Pisano platform Customer wins, Customer success stories, Case studies

How can Pisano platform enhance your Engagement Management process?

How efficiently Does Pisano platform manage your Collaboration?

How can Pisano platform enhance your Customer Feedback Management process?

11 buyers and buying teams have used Cuspera to assess how well Pisano platform solved their Customer Experience Management needs. Cuspera uses 217 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

 

Aktif Bank - Banking - Large

Istanbul, Turkey

Aktif Bank used Pisano to improve customer experience management. The bank doubled its Net Promoter Score (NPS) after using Pisano. Pisano helped Aktif Bank streamline feedback collection and reporti...ng. The solution made it easier for the bank to manage customer feedback. This led to better insights and faster action on customer needs. Aktif Bank saw a clear improvement in customer satisfaction.

lightning

Peers used Pisano platform for engagement management and collaboration

Pisano platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.31/5

Read Reviews (3)
Custom Reports

4.06/5

Read Reviews (24)
Analytics

3.88/5

Read Reviews (20)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.31/5

Read Reviews (3)
Custom Reports

4.06/5

Read Reviews (24)
Analytics

3.88/5

Read Reviews (20)

Software Failure Risk Guidance

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for Pisano platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Pisano platform

Pisano Limited Profile

Company Name

Pisano Limited

Company Website

https://www.pisano.com/en/

HQ Location

107 Cheapside, 9th Floor, London, England EC2V 6DN, GB

Employees

11-50

Social

Financials

PRIVATE