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Pisano platform
Pisano platform Customer Experience Management 4.0 217 reviewer insights

Pisano platform: Customer engagement and Feedback Management

Omni-channel customer experience management platform | Pisano

Pisano platform helps enterprise teams manage customer feedback and improve customer experience. Teams use it to gather and manage feedback from customers, making it easier to understand their needs. They also use it to manage feedback collection and reporting, supporting overall customer experience. For example, a customer doubled its Net Promoter Score (NPS) after using Pisano. An integration with the feedback management system helped the team manage feedback collection and reporting.

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What teams use Pisano platform for

Explore Pisano platform use cases grouped by customer job. Click a use case to read the supporting evidence, or open a job to see detailed results.

Job
How widely used
Use cases
Customer Experience Management jobs
Customer feedback programs Turkish Airlines
Emerging use
Also used for
Aktif Bank Customer Feedback Management
Emerging use

Other use cases

Pisano platform customer stories

Results reported in published case studies.

Turkish Airlines

Travel & Hospitality · Very Large

Turkish Airlines used Pisano to improve customer experience. The airline wanted to make feedback collection easier. Pisano helped them gather and manage feedback from travelers. This made...

Turkish Airlines used Pisano to improve customer experience. The airline wanted to make feedback collection easier. Pisano helped them gather and manage feedback from travelers. This made it simpler for Turkish Airlines to understand what customers wanted. The result was a better experience for passengers. Pisano's platform supported Turkish Airlines in their customer experience goals.

Aktif Bank

Banking · Large
2x net Promoter Score

Aktif Bank used Pisano to improve customer experience management. The bank doubled its Net Promoter Score (NPS) after using Pisano. Pisano helped Aktif Bank streamline feedback collection...

Aktif Bank used Pisano to improve customer experience management. The bank doubled its Net Promoter Score (NPS) after using Pisano. Pisano helped Aktif Bank streamline feedback collection and reporting. The solution made it easier for the bank to manage customer feedback. This led to better insights and faster action on customer needs. Aktif Bank saw a clear improvement in customer satisfaction.

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Pisano Limited Profile

Company Name

Pisano Limited

Company Website

https://www.pisano.com/en/

HQ Location

107 Cheapside, 9th Floor, London, England EC2V 6DN, GB

Employees

11-50

Social

Financials

PRIVATE