Pidas Overview
Pidas, pidas IT-Support champions since 1987, connect technology and people. Technical intelligence and human empathy are combined effectively.
Use Cases
Customers recommend Advertisement, Competitive Intelligence, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Pidas.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pidas.
Pidas Use-Cases and Business Priorities: Customer Satisfaction Data
Pidas works with different mediums / channels such as Social Media. Website. Promotions etc.
Pidas's features include Personalization, Feedback Surveys, and Bot. and Pidas support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Pidas analytics capabilities include Custom Reports, and Analytics.
Peer review evidence (same sources as the product rating summary)
"...We use cookies to the proper functioning of our website wt hrleisten, content and advertising to personalize to provide social media features and to analyze our traffic...." Customer Care Concept, mit System zur effizienten Service-Organisation
"...This is because the benchmark study in 2020 for customer service in the digital age shows among other things that we rely on these three competencies today m..." Customer Care Day 2020
"...However, only 13 percent of companies measure the actual willingness to recommend their customers about the so-called Net Promoter Score (NPS)...." BENCHMARK-STUDIE 2020 IST DA
Pidas, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Pidas Customer wins, Customer success stories, Case studies
What benefits does Pidas offer for Advertisement?
What Are the key features of Pidas for Competitive Intelligence?
How does Pidas address your Customer Feedback Management Challenges?
How can Pidas optimize your Public Relations Workflow?
How can Pidas enhance your Lifetime Value Management process?
11 buyers and buying teams have used Cuspera to assess how well Pidas solved their Help Desk needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used Pidas for advertisement and competitive intelligence
Pidas Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for Pidas
Overall Risk Meter
Top Failure Risks for Pidas
PIDAS AG Profile
Company Name
PIDAS AG
Company Website
https://www.pidas.com/HQ Location
Hochbordstrasse 40 Dübendorf, CH
Employees
101-250
Social
Financials
PRIVATE
