Oxid E-COMMERCE PLATFORM Overview

OXID e-commerce platform has been modernized and optimized for better performance. It now provides a stable and economically viable solution for partner agencies and customers.

This is a summary of the comprehensive capabilities and benefits of Oxid E-COMMERCE PLATFORM based on over 99 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Oxid E-COMMERCE PLATFORM, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Oxid E-COMMERCE PLATFORM is right for your needs? Our Cuspera AI engine can evaluate how Oxid E-COMMERCE PLATFORM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Oxid E-COMMERCE PLATFORM supports business activities such as:

  • Customer Case Management
  • Campaign Management
  • Products & Pricelist Management
  • Content Curation
  • Customise Loyalty Program

Oxid E-COMMERCE PLATFORM can help you with many business goals, such as Increase Sales & Revenue, Grow Market Share, Scale Best Practices, Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Omnichannel for these needs. As a solution, Oxid E-COMMERCE PLATFORM's capabilities include Personalization.

Oxid E-COMMERCE PLATFORM Reviews

11 buyers and buying teams have used Cuspera to assess how well Oxid E-COMMERCE PLATFORM solved their E-Commerce Software needs. Cuspera uses 99 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Business Priorities

Increase Sales & Revenue and Grow Market Share are the most popular business priorities peers achieved using Oxid E-COMMERCE PLATFORM.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Case Management , Campaign Management , Products & Pricelist Management , as the business use cases that they have been most satisfied while using Oxid E-COMMERCE PLATFORM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Case Management

3.84/5 ★

Read Reviews (2)

"...Our customers report in case studies, which strategy is successful for them...." The best retailers in the industry work with OXID OXID eSales AG
Campaign Management

3.73/5 ★

Read Reviews (2)

"...Use visual CMS to create marketing campaigns that fill visitors with enthusiasm. ..." Mercedes-Benz generates 15% more orders following shop relaunch OXID eSales AG
Products & Pricelist Management

3.54/5 ★

Read Reviews (1)

"...Sascha Godawa, Head of Online Trade and Product Management, MB GTC GmbH. ..." Mercedes-Benz generates 15% more orders following shop relaunch OXID eSales AG
PEER EXPERIENCES
Customer Case Management

3.84/5 ★

Read Reviews (2)

"...Our customers report in case studies, which strategy is successful for them...." The best retailers in the industry work with OXID OXID eSales AG
Campaign Management

3.73/5 ★

Read Reviews (2)

"...Use visual CMS to create marketing campaigns that fill visitors with enthusiasm. ..." Mercedes-Benz generates 15% more orders following shop relaunch OXID eSales AG
Products & Pricelist Management

3.54/5 ★

Read Reviews (1)

"...Sascha Godawa, Head of Online Trade and Product Management, MB GTC GmbH. ..." Mercedes-Benz generates 15% more orders following shop relaunch OXID eSales AG

Customer Stories

Mercedes-Benz - Automotive - Very Large

OXID eShop helped Mercedes-Benz relaunch their online shop. After the relaunch, Mercedes-Benz saw a 15% increase in online sales. The new shop offers a responsive design and a better search system. B...oth B2C and B2B customers now enjoy the same shopping experience. The platform supports large marketing campaigns and smooth ERP integration.

SCHIESSER AG - Apparel & Fashion - Large

OXID eShop helped SCHIESSER AG relaunch their online shop with a mobile-first approach. The new shop uses responsive design and modern frontend technologies. This improved usability and made shopping... easier on all devices. SCHIESSER AG saw better performance numbers after the relaunch. The project focused on brand experience, clarity, and customer convenience.

Semikron - Manufacturing - Large

OXID eShop Enterprise Edition helped Semikron expand its e-commerce to China and Brazil. The company set up local online shops to serve B2B customers in these markets. This approach avoided firewall ...issues and improved access times. Semikron found international expansion with OXID eShop easy. The solution supports multi-client capability and localization for global growth.

GROB-Werke - Manufacturing - Large

OXID eShop helped GROB-Werke launch a B2B spare parts shop. The new portal gives customers real-time access to prices and inventory. Buyers can manage orders, budgets, and approvals online. The solut...ion improved efficiency and reduced errors. GROB-Werke now delivers better B2B customer service and loyalty.

GROB-WERKE - Mechanical Or Industrial Engineering

OXID eShop helped GROB-WERKE launch a B2B spare parts shop called GROB 4 CARE. The shop gives B2B customers real-time info on parts, prices, and availability. Buyers get a personalized experience wit...h features like custom prices, live inventory, and self-service account management. The new system made processes faster, saved time, and reduced errors. GROB-WERKE improved customer loyalty and made buying easier for their clients.

Harzer Schmalspurbahnen GmbH - Transportation/trucking/railroad

OXID eShop helped Harzer Schmalspurbahnen GmbH improve their online ticket sales. The new platform lets travelers buy tickets and event seats from their phones. The checkout and payment process is no...w fully automated. Staff spend less time on manual tasks and content updates. Marketing campaigns are easier to launch with the Visual CMS. Ticket sales remain stable even during busy times.

Based on peer insights

Cuspera recommends Oxid E-COMMERCE PLATFORM for

Use Cases Customer Case Management , Campaign Management , Products & Pricelist Management
Medium Omnichannel
Features Personalization
Business Priorities Increase Sales & Revenue, Grow Market Share, Scale Best Practices

Peer and Expert Opinion on Features

for Oxid E-COMMERCE PLATFORM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.69/5 ★

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Personalization

3.69/5 ★

Read Reviews (9)

IT and Other Capabilities

for Oxid E-COMMERCE PLATFORM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.98/5 ★

Read Reviews (14)
Data Export

3.17/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.98/5 ★

Read Reviews (14)
Data Export

3.17/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.66/5 ★

Read Reviews (8)
Email Support

3.17/5 ★

Read Reviews (2)
Chat Support

3.17/5 ★

Read Reviews (2)
Phone Support

3.17/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.66/5 ★

Read Reviews (8)
Email Support

3.17/5 ★

Read Reviews (2)
Chat Support

3.17/5 ★

Read Reviews (2)
Phone Support

3.17/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (4)
Custom Reports

4.02/5 ★

Read Reviews (20)
Analytics

3.42/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (4)
Custom Reports

4.02/5 ★

Read Reviews (20)
Analytics

3.42/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Oxid E-COMMERCE PLATFORM

Top Failure Risks for Oxid E-COMMERCE PLATFORM

Vendor Profile Details

Company Name

OXID eSales AG

HQ Location

Bertoldstraße 48 Freiburg, DE

Employees

101-250

Social

Financials

PRIVATE