OverDRIVE: Use-Cases, Insights and Reviews | 2026 Cuspera

Google Apps for Business helped Audacious Church in Manchester move email, calendar, and contacts from their exchange server. The 45-person team now uses Google Apps for email, shared calendars, and ...document collaboration. The church saw big improvements in communication and productivity. Mark Steele praised synced calendars, reliable email, and easy document sharing. Refractiv managed the migration and support.
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Scrivens switched to Google Workspace to solve email and productivity issues. The move cut license costs and made work more flexible for 360 users. Staff now use Gmail and Google Calendar on any devi...ce. Google Meet replaced some in-person meetings, saving travel time and money. IT workload dropped as servers were removed and user management became easier. Security was improved with SSOeasy for email compliance.
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Tarmac used Refractiv's mobile maintenance management solution to replace a manual, site-by-site system. The new Android app and OverDRIVE website automated scheduling and reporting for maintenance t...eams. Engineers now record inspections, defects, and parts needed directly in the app. Managers access live, nationwide data on plant and site conditions. This improved information sharing and helped Tarmac focus on delivering better service to customers.
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Somerford Associates upgraded from Google Workspace Basic to Business to support their growing team. Refractiv provided tailored consultancy and best practice sessions for a smooth transition. The up...grade enabled unlimited storage and Team Drives, boosting collaboration. Additional HR and backup apps, plus a Drive Permissions Tool, improved security and efficiency. The team now works smarter and gets more value from Google Workspace.
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Bruntwood used Refractiv’s Overdrive system to build Databox, a correspondence management app. The app lets 650 staff tag and archive emails from Gmail. All property, customer, lease, and project ema...ils are now stored in one place. Teams can search for important documents easily. Customer service improved because all communications are centrally filed and accessible.
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Marble, a Glasgow-based fashion house, needed an offline iPad app for global sales agents. Refractiv built a custom solution using Google Workspace tools. The new system streamlined sales, ordering, ...and stock control. Agents now place orders instantly, and head office processes orders faster. Fulfilment and reporting are automated, saving time and improving efficiency.
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