OSF Community PLANNER Overview

OSF Digital transforms ecommerce transactions into engaging customer experiences that drive revenue and build brands. Integration with other business applications is also facilitated.

Use Cases

Customers recommend Advertisement, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using OSF Community PLANNER.

Other use cases:

  • Content Sharing
  • Measuring Customer Satisfaction
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using OSF Community PLANNER.

Other priorities:

See all business priorities See less business priorities

OSF Community PLANNER Use-Cases and Business Priorities: Customer Satisfaction Data

OSF Community PLANNER works with different mediums / channels such as Social Media. Website. Facebook etc.

Peer review evidence (same sources as the product rating summary)

"...We use cookies to personalise content and ads, to provide social media features, and to analyse our traffic...." Calendar designed as a Lightning Component
"...The intention is to display ads that are relevant and engaging for the user and provide value for publishers and third-party advertisers. ..." Calendar designed as a Lightning Component
"...Community PLANNER is a Salesforce calendar solution that will intuitively help you plan communications, as well as increase collaboration with partners...." Calendar designed as a Lightning Component

OSF Community PLANNER Customer wins, Customer success stories, Case studies

How does OSF Community PLANNER facilitate Engagement Management?

Why is OSF Community PLANNER the best choice for Collaboration?

 

Wharton Interactive - Education - Large

Philadelphia, USA

OSF Digital built a headless commerce solution for Wharton Interactive. They used Salesforce Commerce Cloud to create a flexible platform. This platform supports Wharton's global learning marketplace.... The new system helps Wharton scale and serve customers better. It also streamlines their technology stack for easier management. Wharton now has a more efficient and scalable digital marketplace.

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fahrrad.de (Internetstores Group) - Retail - Large

Salesforce B2B Commerce helped fahrrad.de launch a B2B online bike leasing shop for corporate customers. OSF Digital built a custom B2B2C ecommerce solution, making the shopping experience easy for b...oth B2B and B2C users. The new site integrates with ERP, Adobe Sign, and service partners. Corporate buyers now enjoy a B2C-like experience. The project expanded fahrrad.de’s reach beyond direct-to-consumer sales.

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PLDT Inc. - Telecommunications - Very Large

OSF Digital used its Quick Start Direct to Consumer commerce solution to help PLDT Inc. launch a DTC e-commerce website fast. The new site let students at partner universities buy digital and physica...l goods at special prices. Integration with Salesforce Commerce Cloud enabled secure access and partner university SSO. PLDT opened a new sales channel, boosted DTC business, and offered BOPIS and COD options. The project transformed PLDT’s digital commerce ecosystem.

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Burton Snowboards - Retail - Medium

OSF Digital helped Burton Snowboards get a 360° view of customer data using a multi-cloud approach. Burton wanted to grow its direct-to-consumer business and needed better ecommerce and service proce...sses. OSF Digital implemented Salesforce Service, Community, and Marketing Cloud, integrating them for a unified customer profile. Burton now delivers personalized communications and a unique multichannel service experience. The team works more efficiently with all customer data in one place.

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SOLARWATT - Manufacturing - Large

Salesforce B2B Commerce helped SOLARWATT launch a strong B2B online store. The company now sells its solar and energy storage products directly from its own site. Customers can order from any device,... including mobile. Manual order processing time dropped. The new solution improved the customer experience and streamlined order management.

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Mambu - Financial Services - Medium

Mambu used OSF Digital to build a cloud-based banking application for microfinance institutions. The SaaS platform helps these organizations serve low-income clients better and at lower cost. Mambu's... solution lets small financial providers focus on customers, not IT. The software supports efficient, affordable portfolio and client management. It uses Amazon Web Services, Java, and MySQL for scalability and reliability.

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OSF Community PLANNER Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (18)
Analytics

3.83/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (18)
Analytics

3.83/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for OSF Community PLANNER

Top Failure Risks for OSF Community PLANNER

OSF Commerce News

Executive

OSF Digital hires Zameer Momin as APAC AVP for Strategy

OSF Digital has appointed Zameer Momin as the area vice president of strategy for the APAC region. Based in Melbourne, Momin will collaborate with leadership to enhance enterprise customers' data, AI, and Salesforce capabilities. He aims to position OSF as a key partner in solving complex business challenges, emphasizing strategic deployment and ROI. Momin previously led Salesforce initiatives at KPMG Australia.

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Awards

OSF Digital Named a Major Player in IDC MarketScape: Worldwide Salesforce Implementation Services 2025-2026 Vendor Assessment - Yahoo Finance

OSF Digital has been recognized as a Major Player in the IDC MarketScape: Worldwide Salesforce Implementation Services 20252026 Vendor Assessment. This recognition highlights OSF Digital's strategic, advisory-first approach and its ability to lead complex Salesforce projects across various industries. The company has shown sustained growth and enhanced its advisory and managed services portfolio globally.

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Company

OSF Digital Expands Its Global Presence with a New Office in Hyderabad, India

OSF Digital has opened a new office in Hyderabad, India, to enhance its global delivery capabilities and support its growing client base. This strategic move aims to leverage Hyderabad's talent pool and technology infrastructure, aligning with OSF's focus on innovation and operational excellence. The office will initially host around 100 employees and serve as a hub for multi-cloud Salesforce implementations and managed services.

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Executive

OSF Digital Appoints Simon Mulcahy as Executive Advisor

OSF Digital has appointed Simon Mulcahy as executive advisor. Mulcahy, a former Salesforce executive, brings expertise in digital transformation and cloud solutions. His role will focus on guiding OSF Digitals growth strategy and enhancing its service offerings for enterprise clients.

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OSF Commerce Profile

Company Name

OSF Commerce

Company Website

https://osf.digital/

HQ Location

5600, boulevard des Galeries Bur 530 Québec, Québec G2K 2H6

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