OSF Community PLANNER Overview

OSF Digital transforms ecommerce transactions into engaging customer experiences that drive revenue and build brands. Integration with other business applications is also facilitated.

Use Cases

Customers recommend Advertisement, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using OSF Community PLANNER.

Other use cases:

  • Content Sharing
  • Measuring Customer Satisfaction
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using OSF Community PLANNER.

Other priorities:

See all business priorities See less business priorities

OSF Community PLANNER Use-Cases and Business Priorities: Customer Satisfaction Data

OSF Community PLANNER works with different mediums / channels such as Social Media. Website. Facebook etc.

Peer review evidence (same sources as the product rating summary)

"...We use cookies to personalise content and ads, to provide social media features, and to analyse our traffic...." Calendar designed as a Lightning Component
"...The intention is to display ads that are relevant and engaging for the user and provide value for publishers and third-party advertisers. ..." Calendar designed as a Lightning Component
"...Community PLANNER is a Salesforce calendar solution that will intuitively help you plan communications, as well as increase collaboration with partners...." Calendar designed as a Lightning Component

OSF Community PLANNER Customer wins, Customer success stories, Case studies

What solutions does OSF Community PLANNER provide for Engagement Management?

What solutions does OSF Community PLANNER provide for Collaboration?

 

Bluebeam - Design And Construction - Large

Bluebeam Drives Strategic Multi-Cloud Transformation with OSF Digital and Salesforce

Pasadena, USA

OSF Digital has successfully modernized Bluebeam's lead-to-cash operations using Salesforce. The transformation included implementing Data 360 for a unified customer view, migrating to Agentforce Rev...enue Management for streamlined billing, and integrating with NetSuite via MuleSoft. This initiative enhances Bluebeam's revenue and fulfillment management, positioning them for scalable growth.

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Bluebeam - Computer Software - Large

Pasadena, USA

Bluebeam used OSF Digital and Salesforce to modernize its lead-to-cash operations. Disconnected systems and manual workflows had limited Bluebeam’s visibility and billing accuracy. OSF Digital implem...ented Data 360 for a single customer view and migrated Bluebeam to Agentforce Revenue Management. They also introduced Agentforce Commerce for online buying and integrated revenue management with NetSuite using MuleSoft. Bluebeam now has a more connected, efficient model for managing demand, revenue, and fulfillment.

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Latitude Financial Services - Financial Services - Large

Melbourne, Australia

Salesforce Marketing Cloud helped Latitude Financial Services double their email open rates. OSF Digital integrated the platform with their CRM and enabled real-time, personalized marketing journeys.... LFS saw record-high revenue just three months after launch. Campaigns went to market 7x faster. The company improved email deliverability and expanded their customer database.

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Perfumes & Companhia - Retail - Medium

Portugal

OSF Digital used Salesforce Commerce, Marketing, and Service Clouds to help Perfumes & Companhia get a 360° customer view. The company wanted to match its in-store service online and grow its digital... presence. OSF Digital delivered a scalable, mobile-friendly ecommerce solution with new promotional features. The project improved customer data visibility, personalized communication, and site stability. Perfumes & Companhia now offers a seamless path to purchase and enhanced online sales.

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Fraser Hart & Fields - Retail - Large

Glasgow, UK

OSF Digital implemented Salesforce Commerce Cloud and Service CRM for Fraser Hart & Fields. The jewelry retailers wanted to improve data-driven decisions and deliver personalized experiences. OSF Dig...ital replatformed their ecommerce and set up a unified CRM, connecting online and in-store data. The solution enabled seamless omnichannel journeys, optimized checkout, and integrated third-party payment options. Fraser Hart & Fields now benefit from better brand loyalty, increased conversions, and improved customer service flows.

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Wharton Interactive (The Wharton School, University of Pennsylvania) - Education - Large

Philadelphia, USA

OSF Digital built a headless commerce solution on Salesforce Commerce Cloud for Wharton Interactive. The new platform lets Wharton scale its alternate reality course games and connect multiple techno...logy stacks. Automated journeys now support both students and faculty. The solution enabled 2,500 unique daily visitors and 3,000 game players in 8 weeks. Wharton gained a flexible, scalable marketplace and improved customer service.

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OSF Community PLANNER Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (18)
Analytics

3.83/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (18)
Analytics

3.83/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for OSF Community PLANNER

Top Failure Risks for OSF Community PLANNER

OSF Commerce News

Executive

OSF Digital hires Zameer Momin as APAC AVP for Strategy

OSF Digital has appointed Zameer Momin as the area vice president of strategy for the APAC region. Based in Melbourne, Momin will collaborate with leadership to enhance enterprise customers' data, AI, and Salesforce capabilities. He aims to position OSF as a key partner in solving complex business challenges, emphasizing strategic deployment and ROI. Momin previously led Salesforce initiatives at KPMG Australia.

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Awards

OSF Digital Named a Major Player in IDC MarketScape: Worldwide Salesforce Implementation Services 2025-2026 Vendor Assessment - Yahoo Finance

OSF Digital has been recognized as a Major Player in the IDC MarketScape: Worldwide Salesforce Implementation Services 20252026 Vendor Assessment. This recognition highlights OSF Digital's strategic, advisory-first approach and its ability to lead complex Salesforce projects across various industries. The company has shown sustained growth and enhanced its advisory and managed services portfolio globally.

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Company

OSF Digital Expands Its Global Presence with a New Office in Hyderabad, India

OSF Digital has opened a new office in Hyderabad, India, to enhance its global delivery capabilities and support its growing client base. This strategic move aims to leverage Hyderabad's talent pool and technology infrastructure, aligning with OSF's focus on innovation and operational excellence. The office will initially host around 100 employees and serve as a hub for multi-cloud Salesforce implementations and managed services.

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Executive

OSF Digital Appoints Simon Mulcahy as Executive Advisor

OSF Digital has appointed Simon Mulcahy as executive advisor. Mulcahy, a former Salesforce executive, brings expertise in digital transformation and cloud solutions. His role will focus on guiding OSF Digitals growth strategy and enhancing its service offerings for enterprise clients.

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OSF Commerce Profile

Company Name

OSF Commerce

Company Website

https://osf.digital/

HQ Location

5600, boulevard des Galeries Bur 530 Québec, Québec G2K 2H6

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