Oracle Field Service Overview

Oracle Field Service Cloud transforms customer experience and boosts field service productivity. It uses predictive technology to automatically schedule and optimize tasks.

Use Cases

Customers recommend Collaboration, Measuring Customer Satisfaction, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Oracle Field Service.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Measuring Net Promoter Score
  • Contract Management
  • Knowledge Management
  • Order Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Oracle Field Service.

Other priorities:

See all business priorities See less business priorities

Oracle Field Service Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle Field Service works with different mediums / channels such as Mobile. and Promotions.

Reviews

"...I would definitely recommend this to anyone in the market for such program as it really helps with workflow and to make appointments time windows ...." Peer review by Shane H., Field tech supervisor , Telecommunications

Oracle Field Service, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle Field Service

Top Industries

  • Telecommunications

Popular in

  • Enterprise

Oracle Field Service is popular in Telecommunications, and is widely used by Enterprise,

Oracle Field Service Customer wins, Customer success stories, Case studies

How efficiently Does Oracle Field Service manage your Collaboration?

Why is Oracle Field Service the best choice for Measuring Customer Satisfaction?

What benefits does Oracle Field Service offer for Products & Pricelist Management?

How does Oracle Field Service address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Oracle Field Service solved their Field Service Management needs. Cuspera uses 135 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Get to know Oracle Field Service

Video Thumbnail
lightning

Peers used Oracle Field Service for collaboration and measuring customer satisfaction

Oracle Field Service Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.02/5 ★

Read Reviews (3)
Custom Reports

3.82/5 ★

Read Reviews (7)
Analytics

3.44/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.02/5 ★

Read Reviews (3)
Custom Reports

3.82/5 ★

Read Reviews (7)
Analytics

3.44/5 ★

Read Reviews (6)

Software Failure Risk Guidance

?

for Oracle Field Service

Top Failure Risks for Oracle Field Service

Oracle Corporation News

Company

Oracle joins Singapore's enterprise AI push with support for 300 local firms

Oracle supports 300 Singaporean firms in AI adoption through the Enterprise Compute Initiative (ECI). The program offers up to $250,000 in cloud credits and training, with additional support for private cloud infrastructure. Oracle's AI Customer Excellence Center will aid in developing AI capabilities across various sectors, enhancing digital transformation and competitiveness.

Read more →
Company

Oracle and the U . S . Department of Energy Collaborate to Accelerate AI Initiatives

Oracle and the U.S. Department of Energy have formed a collaboration to advance AI and computing initiatives, focusing on the Genesis Mission. This partnership aims to enhance AI capabilities, computing infrastructure, and data architecture to boost U.S. research productivity and innovation.

Read more →
Product

Oracle brings Database@Google Cloud services in India

Oracle has launched Oracle Database@Google Cloud in India, allowing local access to Oracle database services in the Google Cloud Mumbai region. This service supports multicloud strategies, AI, analytics, and data residency needs. It integrates with Google Cloud's AI platforms, enabling enterprises to modernize applications and migrate workloads. The offering includes Oracle Exadata Database Service, Oracle Autonomous AI Database, and Oracle Autonomous AI Lakehouse.

Read more →
Product

Oracle says it might let customers bring their own hardware into its data centers

Oracle is considering allowing customers to bring their own hardware into its data centers, potentially reducing Oracle's capital expenses. This approach is part of exploring various business models, including leasing options with chip providers. Additionally, Oracle has expanded its Database@Google Cloud offering to new regions, including India and Canada, enhancing multicloud capabilities and AI integration.

Read more →

Oracle Corporation Profile

Company Name

Oracle Corporation

Company Website

https://www.oracle.com/index.html

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO