NewgenONE Platform Overview
Marvin by Newgen is an AI-driven digital transformation platform that integrates process automation, content services, and communication management. In real-world applications, teams leverage Marvin to streamline document management and automate workflows, reducing manual intervention and enhancing productivity. Its AI capabilities enable users to make informed decisions swiftly, adapting to dynamic business environments. The platform's recognition as a leader in content platforms by Forrester Wave™ and IDC MarketScape underscores its robust functionality and industry impact. Businesses benefit from improved content collaboration and efficient communication management, making Marvin a pivotal tool in digital transformation strategies.
Use Cases
Customers recommend Content Management, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using NewgenONE Platform.
Business Priorities
Enhance Customer Relationships and Manage Risk are the most popular business priorities that customers and associates have achieved using NewgenONE Platform.
NewgenONE Platform Use-Cases and Business Priorities: Customer Satisfaction Data
NewgenONE Platform works with different mediums / channels such as Omnichannel. Social Media. and Mobile.
NewgenONE Platform's features include Recording, Personalization, Capture Information, etc. and NewgenONE Platform support capabilities include Email Support, AI Powered, 24/7 Support, etc. also NewgenONE Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continu...ity despite of WFH situation. All the documents that we require are available anywhere, anytime. With Newgen's implementation we have been able to" - Tri Indra Basoeki
Peer review evidence (same sources as the product rating summary)
"...As enterprises prepare for a post-pandemic world, they need to consider the evolving content management ... Webinar...." Optimize Costs Without Sacrificing UX
"...Customer advisory council to foster engagement and collaboration...." Newgen Digital Transformation Platform Customers
"...With Newgen s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing...." Low Code Digital Transformation Platform
NewgenONE Platform, IntelligenceBank, Strapi, TaxDome, DialogsCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Newgen-omnidocs automates content lifecycle using AI-powered data extraction. Real-time outcomes are achieved with Newgen's Contextual Content Services platform.
Popular Business Setting
for NewgenONE Platform
Top Industries
- Government Administration
- Insurance
- Financial Services
Popular in
- Enterprise
NewgenONE Platform is popular in Government Administration, Insurance, and Financial Services and is widely used by Enterprise,
NewgenONE Platform Customer wins, Customer success stories, Case studies
What solutions does NewgenONE Platform provide for Content Management?
How does NewgenONE Platform address your Engagement Management Challenges?
What benefits does NewgenONE Platform offer for Sales Document Management?
How does NewgenONE Platform facilitate Collaboration?
What makes NewgenONE Platform ideal for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well NewgenONE Platform solved their Content Management Systems needs. Cuspera uses 3879 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continuity despite of WFH situation. All the documents th...at we require are available anywhere, anytime. With Newgen's implementation we have been able to |
|
With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for... adopting this product was its ability to seamlessly integrate with internal systems, user . . . |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tri Indra Basoeki Executive Vice President of Enterprise Shared Service Business PT. Infomedia Nusantara |
We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continuity despite of WFH situation. All the documents th...at we require are available anywhere, anytime. With Newgen's implementation we have been able to |
|
Vinodanand Jha Sr. Vice President - Information Technology and Administration Olam International Ltd. Gabon |
With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for... adopting this product was its ability to seamlessly integrate with internal systems, user . . . |
Frequently Asked Questions(FAQ)
for NewgenONE Platform
What is NewgenONE Platform?
Newgen OmniDocs Contextual Content Services (ECM) is a content service platform that helps to create a workplace without boundaries with anytime-anywhere content access and document management. It allows enterprises to create, collaborate, share, transform, and leverage that content in business processes and to gain insight.
It is composed of content services, process services, records management, and collaboration tools that bring critical back-office and operational use cases (customer-centric business solutions) and a complete set of integrated services for both enterprises and SMBs delivering a better customer experience using the power of the digital content.
What is NewgenONE Platform used for?
What are the top features of NewgenONE Platform?
Who uses NewgenONE Platform?
What are NewgenONE Platform alternatives?
Where is NewgenONE Platform located?
Peers used NewgenONE Platform for content management and engagement management
NewgenONE Platform Competitors
NewgenONE Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (76) |
| Analytics | Read Reviews (265) |
| Custom Reports | Read Reviews (374) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (76) |
| Analytics | Read Reviews (265) |
| Custom Reports | Read Reviews (374) |
Software Failure Risk Guidance
?for NewgenONE Platform
Overall Risk Meter
Top Failure Risks for NewgenONE Platform
Newgen Software Technologies Limited News
Newgen Software Recognized in The AppGen and Low-Code Platforms ...
Newgen Software has been recognized as a notable vendor in Forrester's AppGen and Low-Code Platforms Landscape, Q2 2026. This recognition highlights Newgen's focus on AI agent development, system integration, and task automation, emphasizing the platform's ability to orchestrate applications, agents, and workflows within a governed environment.
Newgen Software Featured in The Adaptive Process Orchestration Software Landscape, Q2 2026
Newgen Software has been recognized in Forrester's 'The Adaptive Process Orchestration Software Landscape, Q2 2026.' This recognition highlights Newgen's capabilities in orchestrating intelligent enterprises using AI and nondeterministic control flows. The NewgenONE platform supports high-volume processing and long-running processes, focusing on financial services, insurance, and healthcare sectors across NA, EMEA, and APAC.
Newgen Software reports Revenue at Rs 1, 574 cr in FY'26, up 6% YoY ...
Newgen Software reported a 6% YoY revenue increase to Rs 1,574 crore for FY'26, with SaaS revenue growing 36%. The company saw a rise in customers with billing over Rs 5 crores and onboarded 47 new clients. US and APAC regions showed significant growth. The company was recognized as a Great Place to Work for the second year.
Newgen Software and G-ABLE Group Announce Strategic Partnership to ...
Newgen Software has formed a strategic partnership with G-ABLE Group to enhance digital transformation for financial institutions in the Asia-Pacific region. This collaboration leverages Newgen's AI-first digital transformation platform, NewgenONE, and G-ABLE's regional expertise to modernize operations and improve customer experiences for banks and insurance providers. The partnership aims to address evolving regulatory requirements and operational challenges in the financial sector.
Newgen Software Technologies Limited Profile
Company Name
Newgen Software Technologies Limited
Company Website
https://newgensoft.com/home-us/HQ Location
New Delhi, Delhi
Employees
1001-5000
Social
Financials
IPO
