Mize Connected Customer Experience Overview

Mize Connected Customer Experience is a Lifecycle Management Software focused on simplifying service delivery for complex and configurable products. It helps to optimize the service experience and maximize customer lifetime value and enables them to orchestrate all service lifecycle interactions, extending across warranty, service plans, support, service delivery, parts, and returns.

It helps to manage master data for customers, products and BOM (Bill of Material), Channel Partners, Parts, Parts Catalogs, Knowledge, and Suppliers and track warranty entitlements, service contracts, maintenance schedules, recalls, product and part inventories. It helps to orchestrate customer service interactions to provide a 360-degree view of Customers and Products throughout the lifecycle. Captures feedback from customers to improve products and services continuously and enables to gain actionable insights to drive customer satisfaction, revenue growth, and quality of products and services.

Its features include reducing warranty costs while driving improvements in product quality and brand experience, delivers product content including specifications, accessories, digital assets, and more, provide service lifecycle visibility and improve customer experience, increasing service plan sales and entitlement governance and many more.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Mize Connected Customer Experience solved their Customer Experience Management needs. Cuspera uses 2318 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Mize Connected Customer Experience.

Other priorities:

  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Improve ROI
  • Grow Market Share
  • Improve Brand Engagement
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Average Basket Value
  • Manage Risk
  • Improve Consistency
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Sales Document Management , Channel Marketing , as the business use cases that they have been most satisfied while using Mize Connected Customer Experience.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile and E-Mail

4.82/5

Read Reviews (153)

"...Create revenue opportunities through Smarter customer Engagement. ..." Mize: Internet of Things Smart Blox
engaging and following up

4.82/5

Read Reviews (89)

"...Engage distributor networks with relationships to other distribution entities...."
Sales Document Management

4.59/5

Read Reviews (82)

"...Mize Service Contract Management streamlines various processes involved contract administration improving efficiencies and saving administration costs...." Mize: Service Contracts Management Solution
contract management

4.56/5

Read Reviews (42)

"...Mize presenting new extended warranty and service contract trends and... Tampa, FL October 9, 2020...."
proposal & quote management

4.54/5

Read Reviews (35)

"...Mize Field Service Management Solution Empowers Field Service Technicians to: Generate and share estimates and quotes with customers to gain faster approval...."
digital signature

3.71/5

Read Reviews (2)

"...Once the work order is complete, the Technician can present the work order, forms or invoice for customer signature and approval electronically...."
document sharing

3.16/5

Read Reviews (1)

"...The automatic creation and sharing of documents improves user productivity, streamlines communication, and enhances RMA traceability...."
Channel Marketing with Channel Partners and Mobile

4.90/5

Read Reviews (71)

"...Different stakeholders can drill down to see the feedback on any specific Category, Product, Region, or Channel Partner to identify opportunities for achieving the customer experience goals...." Mize: Voice of the Customer Software
PEER EXPERIENCES
Engagement Management with Mobile and E-Mail

4.82/5

Read Reviews (153)

"...Create revenue opportunities through Smarter customer Engagement. ..." Mize: Internet of Things Smart Blox
engaging and following up

4.82/5

Read Reviews (89)

Sales Document Management

4.59/5

Read Reviews (82)

"...Mize Service Contract Management streamlines various processes involved contract administration improving efficiencies and saving administration costs...." Mize: Service Contracts Management Solution
contract management

4.59/5

Read Reviews (42)

proposal & quote management

4.59/5

Read Reviews (35)

digital signature

4.59/5

Read Reviews (2)

document sharing

4.59/5

Read Reviews (1)

Channel Marketing with Channel Partners and Mobile

4.90/5

Read Reviews (71)

"...Different stakeholders can drill down to see the feedback on any specific Category, Product, Region, or Channel Partner to identify opportunities for achieving the customer experience goals...." Mize: Voice of the Customer Software

46+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2318 insights from peers and experts to help you assess how these Mize Connected Customer Experience use cases fit your Customer Experience Management needs.

Based on peer insights

Cuspera recommends Mize Connected Customer Experience for

Use Cases Engagement Management , Sales Document Management , Channel Marketing
Medium Mobile, E-Mail, Channel Partners
Features Alerts: Popups & Notifications, Dashboard, Personalization
Business Priorities Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers

Frequently Asked Questions(FAQ)

for Mize Connected Customer Experience

What is Mize Connected Customer Experience?

Mize Connected Customer Experience is a Lifecycle Management Software focused on simplifying service delivery for complex and configurable products. It helps to optimize the service experience and maximize customer lifetime value and enables them to orchestrate all service lifecycle interactions, extending across warranty, service plans, support, service delivery, parts, and returns.

What is Mize Connected Customer Experience used for?

Mize Connected Customer Experience is a Customer Experience Management Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Sales Document Management and Channel Marketing .

What are the top features of Mize Connected Customer Experience?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Mize Connected Customer Experience.

What are Mize Connected Customer Experience alternatives?

Oracle Advertising And Customer Experience (CX), Doxee, Ushur and Relay Network are popular alternatives for Mize Connected Customer Experience.

Where is Mize Connected Customer Experience located?

Mize Connected Customer Experience is headquartered at 12802 Tampa Oaks Blvd Suite #32 Temple Terrace, FL 33637.

Peers used Mize Connected Customer Experience to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for Mize Connected Customer Experience

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.42/5

Read Reviews (39)
Dashboard

4.21/5

Read Reviews (29)
Personalization

4.14/5

Read Reviews (20)
Templates

4.18/5

Read Reviews (10)
Capture information

3.93/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.42/5

Read Reviews (39)
Dashboard

4.21/5

Read Reviews (29)
Personalization

4.14/5

Read Reviews (20)
Templates

4.18/5

Read Reviews (10)
Capture information

3.93/5

Read Reviews (9)

IT and Other Capabilities

for Mize Connected Customer Experience

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.27/5

Read Reviews (59)
Data Import

4.17/5

Read Reviews (111)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.27/5

Read Reviews (59)
Data Import

4.17/5

Read Reviews (111)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.32/5

Read Reviews (64)
Email Support

4.32/5

Read Reviews (63)
Chat Support

4.28/5

Read Reviews (57)
24/7 Support

4.18/5

Read Reviews (325)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.32/5

Read Reviews (64)
Email Support

4.32/5

Read Reviews (63)
Chat Support

4.28/5

Read Reviews (57)
24/7 Support

4.18/5

Read Reviews (325)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (5)
Custom Reports

4.32/5

Read Reviews (138)
Analytics

4.24/5

Read Reviews (148)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (5)
Custom Reports

4.32/5

Read Reviews (138)
Analytics

4.24/5

Read Reviews (148)

Software Failure Risk Guidance

?

for Mize Connected Customer Experience

Overall Risk Meter

Low Medium High

Top Failure Risks for Mize Connected Customer Experience

Vendor Profile Details

Company Name

M-ize

Company Website

https://m-ize.com/

Year Founded

2012

HQ Location

12802 Tampa Oaks Blvd Suite #32 Temple Terrace, FL 33637

Employees

101-250

Social

Financials

Private