MeraCRM Overview

MeraCRM is a CRM software designed with a deep understanding of Indian business needs, offering unique features tailored to local markets. Its standout features include a "Customer Kundli" for comprehensive customer insights and a "Work Diary" for tracking daily activities, enhancing sales and customer management efficiency. The platform emphasizes rapid sales growth through an efficient sales process and integrated marketing tools, facilitating better customer acquisition and retention. MeraCRM's competitive edge lies in its ability to synchronize operations, reducing workload and improving service in the support industry. Its cloud infrastructure ensures secure data storage and management, crucial for businesses seeking reliable CRM solutions. This makes MeraCRM a strategic choice for sales teams aiming to optimize their customer relationship strategies in the Indian market.

Use Cases

Customers recommend Engagement Management, Proposal & Quote Management, Contacts History, as the business use cases that they have been most satisfied with while using MeraCRM.

Other use cases:

  • Relationship Management
  • Measuring Customer Satisfaction
  • Sending & Publishing Communications
  • Pipeline Management
  • Workflow Management
  • Advertisement
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using MeraCRM.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
See all business priorities See less business priorities

MeraCRM Use-Cases and Business Priorities: Customer Satisfaction Data

MeraCRM works with different mediums / channels such as E-Mail. Offline. and Point Of Sale.

MeraCRM's features include Personalization, Templates, Micro Customer Segmenting, etc. and MeraCRM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also MeraCRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Leaders in powerful cloud computing services for Customer Relationship Management and access business information for better customer satisfaction...." Peer review

Peer review evidence (same sources as the product rating summary)

"...CRM is a set of process that have been developed using technology to increase business profit by better customer interaction...." CRM For India, CRM India, Customer Relationship Management, CRM Software
"...There no need to download the quotation and then send it through Email. ..." CRM, CRM For Lead,Support,Integration,Invoice,Pipeline,Sales,Campaigns,Followup,Features
"...CRM software helps to get customer information from various sources; assign the cases to the appropriate support team; it helps to store the solution in the customer history which can be used in future as a reference of the same customer or to give solution to another customer over the same issue; in case of serious issues, issues can be escalated to the senior officials; helps to identify the areas where the company needs to improve the service...." CRM For India, CRM India, Customer Relationship Management, CRM Software

MeraCRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

MeraCRM is a leading CRM software in India, designed to make managing customer relationships easy and intuitive. It understands Indian business needs better than others.

MeraCRM Customer wins, Customer success stories, Case studies

How can MeraCRM enhance your Engagement Management process?

How does MeraCRM facilitate Proposal & Quote Management?

How does MeraCRM address your Contacts History Challenges?

What makes MeraCRM ideal for Relationship Management?

How does MeraCRM address your Measuring Customer Satisfaction Challenges?

15 buyers and buying teams have used Cuspera to assess how well MeraCRM solved their CRM needs. Cuspera uses 362 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

lightning

Peers used MeraCRM for engagement management and proposal & quote management

MeraCRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.23/5 ★

Read Reviews (30)
Analytics

3.75/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.23/5 ★

Read Reviews (30)
Analytics

3.75/5 ★

Read Reviews (6)

Software Failure Risk Guidance

?

for MeraCRM

Overall Risk Meter

Low Medium High

Top Failure Risks for MeraCRM

MeraCRM. Profile

Company Name

MeraCRM.

Company Website

https://www.meracrm.com/

HQ Location

1st & 2nd Floor, Kohinoor Complex, Chowki Street, Saiyedpura, Surat (Gujarat) INDIA - 395003

Employees

NA

Social

Financials

NA