MadCap IXIA CCMS

AMD used MadCap IXIA CCMS to manage technical documentation. Before, their team struggled with inconsistent content, high localization costs, and slow document production. After switching, AMD cut lo...calization costs by 50% and more than doubled writer productivity. The solution improved content reuse, brand consistency, and translation accuracy. AMD now publishes in up to 21 languages each month.
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MadCap Create and Syndicate AI helped a major U.S. utilities provider cut content maintenance time by 75%. The company struggled with scattered, inconsistent training materials across teams and state...s. Centralizing content in MadCap's platform enabled standardization, faster updates, and easier reuse. Updates that once took days now take just hours. The provider manages over 4,000 documents for 8,000+ employees, improving accuracy and compliance.
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Zylinc used MadCap Flare to build a unified help website for its communications software. The new site brings together all product documentation, training, and onboarding content in one place. Zylinc...'s team can now create dual-purpose content for both self-support and classroom training. The responsive HTML5 design and robust search make it easy for users to find information. Flare's single-source publishing and version control features help Zylinc deliver consistent, up-to-date content across formats. Customer feedback highlights improved onboarding and support efficiency.
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Zend Technologies used MadCap Flare to publish online documentation for multiple products. Flare's single-source publishing helped Zend cut project time and manage hundreds of pages across web and mo...bile. The team used HTML5 and CSS to customize content and improve user experience. MadCap support and forums helped Zend quickly learn new skills. Zend now delivers help content anytime, anywhere, meeting customer needs for fast access.
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xMatters used MadCap Flare to move from Word and FrameMaker to a modern, responsive HTML5 online Help system. The team streamlined content delivery with single-source, multi-channel publishing for bo...th web and PDF documentation. Flare’s features enabled easy customization, content reuse, and a branded, intuitive user experience. xMatters now delivers timely, accurate information to support its cloud-based solutions. Customers report a more inviting and accessible online Help experience.
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Writec used MadCap Flare and MadCap Lingo to modernize online Help and documentation for global clients. They replaced Adobe RoboHelp and FrameMaker with a single solution, streamlining content creat...ion and publishing. Writec leveraged features like topic-based authoring, conditional tags, and global project linking to boost efficiency and consistency. Integration with MadCap Lingo enabled translation into seven languages. Their work won the STC Best of Show 2014 Award for Gavazzi Automation's instruction sheets.
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