MadCap IXIA CCMS

Exasol used MadCap Flare to build a modern documentation portal. The portal lets users find answers fast with advanced search, micro content, and video. Exasol tailored content for each product versi...on and cloud platform. The team cut time spent updating and creating documentation. Support and pre-sales teams now find information more easily, helping customers help themselves.
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Cognex used MadCap Flare and MadCap Lingo to cut localization costs by 68% in four years. The team reduced translation word count by 39% in six months. They now deliver searchable knowledge bases and... PDF guides in eight languages. MadCap Flare enabled faster documentation, cutting new project time by over 50%. Responsive design and single-source publishing improved access and compliance for global users.
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ClubExpress used MadCap Flare to replace four large print manuals with a modern documentation website. The new site offers interactive help topics, how-to guides, and downloadable mini-manuals. Users... can now find answers faster with advanced search, micro content, and multimedia features. The customer success team saw a drop of about 130 support calls per month and shorter call times. ClubExpress also improved training by reusing content for handouts and bootcamp sessions.
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