Make Customer Feedback Actionable - Lumoa Net Promoter ...
AI Powered
Latest Product Updates and Feature Enhancements on Lumoa
Product News April 2025
Lumoa introduced several product enhancements in April 2025. The Ask AI feature now recognizes and lists all available data filters, streamlining targeted customer feedback analysis. Users can also a...pply reverse linear scales, addressing regional preferences where lower scores indicate positive outcomes. These updates improve Lumoas AI-driven customer experience analytics, offering greater flexibility and actionable insights.
Lumoa introduces visual improvements to its Ask AI feature, enhancing readability with bold text, bullet points, and color changes. The Heatmap Graph now updates based on selected filters, improving ...data visualization.
Lumoa introduced a new translation engine for feedback, enhancing context understanding and language detection. A new table widget type is also available for summarizing data.
Mergers, Acquisitions, and Business Moves by Lumoa
Lumoa has become part of Netigate, enhancing its capabilities. The Lumoa platform will integrate with Netigate's survey tools, creating a unified feedback lifecycle platform. New features and webinars are introduced to support this integration.
Lumoa has become part of Netigate, enhancing its capabilities. The Lumoa platform will integrate with Netigate's survey tools, creating a unified feedback lifecycle platform. New features and webinar...s are introduced to support this integration.
Lumoa is merging with Netigate Feedback to form Netigate CX, a platform for managing the entire feedback lifecycle, including survey creation, analysis, and AI-driven insights. Lumoa branding will be removed, and changes include a common login and easier data connection.
Lumoa is merging with Netigate Feedback to form Netigate CX, a platform for managing the entire feedback lifecycle, including survey creation, analysis, and AI-driven insights. Lumoa branding will be... removed, and changes include a common login and easier data connection.
