Customer stories

Luminate CRM Product Overview

Luminate-CRM by Blackbaud offers online marketing solutions to engage supporters. Integrated marketing tools are used to enhance outreach and support.

How satisfied the customers are with Luminate CRM use-cases

Luminate CRM Customer Insights, Testimonials and Case Studies

 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

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Cancer Research Society - Nonprofit Organization Management

Blackbaud TeamRaiser helped Cancer Research Society grow annual fundraising by 941%. The Challenge Against Cancer program uses TeamRaiser for peer-to-peer fundraising events. Participants create cust...om pages, share stories, and track progress. TeamRaiser tools boost engagement and make fundraising easy. Real-time analytics and outreach features help maximize donations and build community.

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Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

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Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

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Hebron Christian Academy - Education - Large

Blackbaud Billing Management helped Hebron Christian Academy streamline tuition and billing. The school needed a solution for its new continuous enrollment model. Blackbaud Billing Management integra...ted with their existing systems. The school fully implemented the platform in four months. 93% of households set up accounts and payments in the first few weeks. Staff and families now enjoy a simpler, more efficient billing process.

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University of Georgia - Education

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

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Luminate CRM Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.94/5

Read Reviews (9)
Analytics

3.88/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.94/5

Read Reviews (9)
Analytics

3.88/5

Read Reviews (2)

Software Failure Risk Guidance

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for Luminate CRM

Top Failure Risks for Luminate CRM

Blackbaud, Inc. News

Product
 

Blackbaud Expands AI Innovation to Boost Social Impact Outcomes

Blackbaud expands its AI capabilities to enhance social impact outcomes, showcasing customer successes such as a 96% employee engagement rate via the YourCause CSRconnect platform and a 44% fundraising increase with Raiser's Edge NXT. The company partners with Anthropic to introduce a new AI experience and projects 2026 GAAP revenue between $1.173 billion and $1.179 billion.

Executive
 

LaCour To Head Blackbaud Giving Fund

Catherine LaCour has been appointed CEO and executive director of The Blackbaud Giving Fund, succeeding Matt Nash. LaCour, formerly Blackbaud's chief marketing officer, will lead the Fund's strategy and partnerships, focusing on enhancing transparency and efficiency in charitable giving. Her extensive experience in philanthropy and technology positions her to expand the Fund's impact within the social impact ecosystem.

Executive
 

The Blackbaud Giving Fund Appoints Catherine LaCour as Chief Executive ...

Catherine LaCour has been appointed CEO and executive director of The Blackbaud Giving Fund, succeeding Matt Nash. LaCour will lead the Fund's strategy and partnerships, enhancing its role in facilitating charitable giving. Her extensive experience in philanthropy and technology positions her to drive growth and innovation in nonprofit engagement.

Financial
 

Blackbaud Reports Operating Margin Of 16.9%

Blackbaud reported a GAAP operating margin of 16.9% for 2025, with total revenue of $1.1 billion, reflecting a 2.3% decline due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.5%. The company achieved the Rule of 40 metric ahead of schedule, indicating strong financial health. Projections for 2026 include GAAP revenue between $1.173 billion and $1.179 billion.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO