Lexalytics Intelligence Platform Overview

Lexalytics delivers a comprehensive NLP feature stack, honed over 19 years, offering unparalleled capabilities in processing complex text documents. This suite transforms text into actionable data and insights, making it invaluable for businesses seeking to leverage natural language processing for competitive advantage. With a robust library of models and configurations, Lexalytics stands out for its flexible deployment across various native languages and industry-specific applications. Whether you're deciphering customer sentiment or analyzing market trends, Lexalytics provides the tools needed to extract meaningful value from textual data.

Use Cases

Customers recommend Competitive Intelligence, Onboarding, Rating And Review Management, as the business use cases that they have been most satisfied with while using Lexalytics Intelligence Platform.

Other use cases:

  • Social Media Analytics
  • Contract Management
  • Customer Feedback Management
  • Lead Qualification: Technographic
  • Social Media Marketing
  • Forecasting
  • Contact List Management
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Business Priorities

Enhance Customer Relationships and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Lexalytics Intelligence Platform.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Internal Communications
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Lexalytics Intelligence Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Lexalytics Intelligence Platform works with different mediums / channels such as Social Media. Chat. User Generated Content etc.

Lexalytics Intelligence Platform's features include Dashboard, and Feedback Surveys. and Lexalytics Intelligence Platform support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Lexalytics Intelligence Platform analytics capabilities include Custom Reports, and Analytics.

Lexalytics-Intelligence-Platform offers a comprehensive NLP feature stack refined over 19 years. Continuous improvements include new libraries, configurations, and models.

Comprehensive Insights on Lexalytics Intelligence Platform Use Cases

Why is Lexalytics Intelligence Platform the best choice for Competitive Intelligence?

What makes Lexalytics Intelligence Platform ideal for Onboarding?

How does Lexalytics Intelligence Platform address your Rating And Review Management Challenges?

What solutions does Lexalytics Intelligence Platform provide for Contract Management?

22+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Lexalytics Intelligence Platform solved their business needs. Cuspera uses 565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

CASE STUDY evolve24

Lexalytics Salience text analytics tool helped evolve24 process 4.5 million documents per day. evolve24 needed fast, reliable text analytics to deliver real-time market intelligence. Salience enabled... low-latency processing, handling 5 or more tweets every second. The tool gave evolve24 the scale and flexibility to manage large, complex streaming datasets. This helped evolve24 maintain high standards and deliver better insights to their clients.

Food & Beverages

CASE STUDY Global leader in food and facilities management services

Lexalytics Semantria API and Storage & Visualization platform helped a global food and facilities management leader analyze thousands of client interviews. The company faced a challenge with manual r...eview of 800-1,000 lengthy interviews per year, leaving valuable insights untapped. Lexalytics enabled automated extraction and analysis of nearly 5,000 interviews, integrating feedback with other data for a full client view. The solution delivered new insights, improved efficiency, and avoided unnecessary platform features.

Health, Wellness and Fitness

CASE STUDY Fitness Lifestyle Company

Semantria for Excel helped a fitness lifestyle company cut manual survey coding time by 90%. The company runs 78 events per season and processes 156,000 post-event surveys. Lexalytics built custom se...ntiment analysis queries for their unique needs. Now, they report Net Promoter Scores and review feedback within a week of each event. Fast insights let them improve the event experience for over 2.5 million global participants.

Hospitality

CASE STUDY Revinate

Semantria from Lexalytics helped Revinate turn guest data into revenue. Revinate needed more customizability and scalability for analyzing guest feedback. They switched from another provider to Lexal...ytics to meet these needs. Lexalytics enabled Revinate to port over 2,700 categories, 100 restaurant topics, 200 hotel topics, and support 9 languages. The transition was completed on time with little disruption. Now, Revinate's customers can measure sentiment in key areas and create custom topics easily.

CASE STUDY Technomic, Inc.

Lexalytics built an AI solution for Technomic to automatically categorize food and beverage ingredients. Technomic struggled with inconsistent ingredient categorization from new data vendors. Lexalyt...ics used machine learning to train a model that placed ingredients in the right categories. The system achieved 97.8% accuracy and saved up to 40 people-hours per category. Technomic now uses Lexalytics to categorize over 444,000 ingredients, improving consistency and freeing analysts for higher-value work.

Marketing and Advertising

CASE STUDY Falcon.io

Falcon.io used Semantria from Lexalytics to improve social media marketing and customer experience management. Falcon.io processes over 2 million social media documents daily for more than 10,000 mar...keters. They needed reliable sentiment analysis to help clients track brand perception and manage customer feedback. By integrating Semantria, Falcon.io enabled better understanding of social conversations and faster response to customer issues. The partnership helped Falcon.io scale analytics and deliver accurate insights to their clients.

Frequently Asked Questions(FAQ)

for Lexalytics Intelligence Platform

What is Lexalytics Intelligence Platform used for?

Lexalytics Intelligence Platform is mainly used by its customers to Enhance Customer Relationships and Establish Thought Leadership by Competitive Intelligence, Onboarding and Rating And Review Management .

What are the top features of Lexalytics Intelligence Platform?

Dashboard, Feedback surveys are some of the top features of Lexalytics Intelligence Platform.

Where is Lexalytics Intelligence Platform located?

Lexalytics Intelligence Platform is headquartered at 320 Congress St, Boston, Massachusetts 02210, US.
lightning

Peers used Lexalytics Intelligence Platform for competitive intelligence and onboarding

Lexalytics Intelligence Platform Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.13/5

Read Reviews (69)
Custom Reports

4.34/5

Read Reviews (100)
Analytics

4.24/5

Read Reviews (168)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.13/5

Read Reviews (69)
Custom Reports

4.34/5

Read Reviews (100)
Analytics

4.24/5

Read Reviews (168)

Lexalytics Intelligence Platform Integrations

Lexalytics Intelligence Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

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for Lexalytics Intelligence Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Lexalytics Intelligence Platform

Lexalytics, Inc News

InMoment and Bright Expand Partnership to Elevate the Customer Experience With AI-Powered Upskilling

Did you know that, according to a survey by Gallup and Amazon, “…upskilling is becoming a sought-after employee benefit and powerful attraction tool for employers amid the current labor shortageâ€�? Given this new landscape, the team here at Lexalytics, along with our parent company InMoment, is excited to power an expanded partnership with immersive-learning platform Bright, […]

Recent Lexalytics Press Coverage

Check out some highlights of Lexalytics media coverage over the past few months, including recent customer engagements with La-Z-Boy and Foot Locker, industry perspectives from Lexalytics head Jeff Catlin and Chief Scientist Paul Barba, and Jeff’s perspective on 20 years of NLP innovation. Spotlight implementations with La-Z-Boy and Foot Locker: Forbes Tech Council: Dataversity: Jeff […]

Lexalytics Celebrates Its Anniversary: 20 Years of NLP Innovation

When Mike Marshall and I started Lexalytics back in 2003 as a content management startup, little did we know that the two of us would still be here all these years later. We’ve weathered the Great Recession and witnessed the rise of smartphones and social media, the emergence of cloud computing, the boom of ecommerce, […]

Lexalytics, Inc Profile

Company Name

Lexalytics, Inc

Company Website

https://www.lexalytics.com/

HQ Location

320 Congress St, Boston, Massachusetts 02210, US

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