Real-World Case Studies and Customer Success Stories with Kudosity (formerly Burst SMS)

Kudosity helped Infamous Swim boost Black Friday sales. Within 90 minutes, website visitors increased 4x. Sales rose by 59%. The... brand saw more first-time and returning customers. SMS marketing drove fast results. Kudosity's platform enabled quick, direct customer engagement.
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Kudosity helped Infamous Swim boost Black Friday sales by 141% using a targeted SMS marketing campaign. Over 200,000 subscribers received... personalized messages across four stages, driving a 4x increase in website visitors. The campaign achieved a 67% click-through rate on product-specific SMS and a 329% rise in new customers. 64% of buyers returned to shop again within 90 minutes. SMS proved essential for both customer acquisition and loyalty.
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Kudosity's Burst SMS integrated with JobAdder helps recruiters reach candidates fast. Edge Recruitment and HR by the Hour use SMS... to contact candidates for temp assignments and send interview reminders. The platform's saved templates let recruiters send bulk updates quickly. Clients report high response rates and easy management of communications. SMS is more effective than email for urgent recruitment needs.
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Wavelength International used conversational AI to reconnect with candidates in their database. They ran an SMS pilot to re-engage people... who had not interacted recently. Over 25% of recipients engaged in the conversation. About 5% of those engaged have now reconnected with the company. The project improved data quality and helped scale customer engagement activities. Consultants now spend less time on manual tasks and more time building relationships.
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Kudosity helps parking enterprises use SMS reminders to improve customer experience. Drivers often forget to add parking time or worry... about getting tickets. With SMS API integration, customers get reminders before their parking expires. They can easily extend time using SMS keywords. This reduces stress and helps avoid tickets. Parking services see better customer satisfaction and fewer complaints.
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Bhumi used SMS marketing to boost customer engagement and revenue. The company saw a 20% increase in revenue after sending... SMS campaigns to over 100,000 customers. Site visits and conversions also improved. SMS campaigns were quick to create and easy to schedule, even during busy times like Black Friday. Bhumi found SMS more effective and cost-efficient than email and paid ads.
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Kudosity's conversational SMS helped MyConnect improve their contact strategy. The solution let customers choose when to be contacted. This reduced... unnecessary calls. MyConnect saw a 53% engagement rate from the campaign. The SMS journey gave customers more flexibility and improved results.
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Kollel Menachem Lubavitch used the GiveEasy SMS platform at a live fundraising event. They displayed a virtual number and the... keyword 'TORAH' on screens for easy SMS donations. Real-time updates on a digital thermometer encouraged more giving. The event raised $30,000 in just 30 minutes. The foundation manager praised the platform's support and results.
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RAC Arena used SMS marketing to reach more event attendees. Email only reached about 50-70% of their audience. With SMS,... they achieved a 96.9% open rate and a 29.8% click-through rate for FAQs during the KISS concert. Only 0.2% of recipients opted out. SMS helped inform ticket holders about entry rules and event details quickly. This improved customer communication and event operations.
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OzHarvest used Conversr conversational AI to boost fundraising for their first Giving Day. They faced challenges with legacy donor data,... limited budget, and a $1M goal. The team used a two-step SMS journey: first, a video and digital cookbook offer, then a Giving Day reminder. Conversational SMS helped them reach their $1M target, including a $10,000 donation via SMS. The campaign improved donor engagement and fundraising efficiency.
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Kudosity's conversational AI messaging platform helped MyConnect reach a 53% engagement rate. MyConnect faced challenges as customers preferred text over... phone calls, making it hard to connect during stressful moves. The platform enabled SMS-based journeys, automated reminders, and easy opt-outs. As a result, 26% of customers scheduled calls and 3% completed self-service online. The team reduced unnecessary calls and built stronger customer trust.
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Kudosity helped LABExpress rebuild patient trust using SMS campaigns. LABExpress needed to send health reminders and updates that were timely... and personal. Arrowsmedia used Kudosity to deliver four targeted SMS campaigns to over 5,000 patients. The system achieved a 99.6% delivery rate and zero opt-outs. Patients gave positive feedback about message clarity and timing.
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