Keepcon Overview
This is a summary of the comprehensive capabilities and benefits of Keepcon based on over 63 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Keepcon, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Keepcon is right for your needs? Our Cuspera AI engine can evaluate how Keepcon fits your specific business needs, industry, and context. Get your personalized assessment report today.
Keepcon supports business activities such as:
- Campaign Analytics
- Measuring Net Promoter Score
- Public Relations
- Measuring Customer Satisfaction
- Viral Marketing
Keepcon can help you with many business goals, such as Enhance Customer Relationships, and Improve Digital And Social Presence. It can help manage these activities if you use Social Media and Promotions for these needs.
Reviews
"...We achieved visibility of very granular topics in processing NPS surveys to adjust our service, and we managed to have and integrated report of our campaign performances in all our social media in Latin America and Brazil...." Keepcon Automatic Classification Customer Experience Management Monitoring and Listening Customer Care Moderation Campaign Analysis User Profiles.
Cuspera Reviews
17 buyers and buying teams have used Cuspera to assess how well Keepcon solved their Customer Journey and Experience needs. Cuspera uses 63 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Business Priorities
Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities peers achieved using Keepcon.
Use Cases
Peers recommend Campaign Analytics , Measuring Net Promoter Score , Public Relations , as the business use cases that they have been most satisfied while using Keepcon.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Campaign Analytics with Social Media |
4.23/5 ★ |
"...We achieved visibility of very granular topics in processing NPS surveys to adjust our service, and we managed to have and integrated report of our campaign performances in all our social media in Latin America and Brazil...." Keepcon Automatic Classification Customer Experience Management Monitoring and Listening Customer Care Moderation Campaign Analysis User Profiles. |
Measuring Net Promoter Score with Promotions |
3.70/5 ★ |
"...Increased Net Promoter Score (NPS)..." Keepcon Automatic Classification Customer Experience Management Monitoring and Listening Customer Care Moderation Campaign Analysis User Profiles. |
Public Relations |
3.88/5 ★ |
"...Customer Service Manager en Jetsmart. Marketing & PR...." Keepcon Automatic Classification Customer Experience Management Monitoring and Listening Customer Care Moderation Campaign Analysis User Profiles. |
PEER EXPERIENCES | |
---|---|
Campaign Analytics with Social Media |
4.23/5 ★ |
"...We achieved visibility of very granular topics in processing NPS surveys to adjust our service, and we managed to have and integrated report of our campaign performances in all our social media in Latin America and Brazil...." Keepcon Automatic Classification Customer Experience Management Monitoring and Listening Customer Care Moderation Campaign Analysis User Profiles. |
|
Measuring Net Promoter Score with Promotions |
3.70/5 ★ |
"...Increased Net Promoter Score (NPS)..." Keepcon Automatic Classification Customer Experience Management Monitoring and Listening Customer Care Moderation Campaign Analysis User Profiles. |
|
Public Relations |
3.88/5 ★ |
"...Customer Service Manager en Jetsmart. Marketing & PR...." Keepcon Automatic Classification Customer Experience Management Monitoring and Listening Customer Care Moderation Campaign Analysis User Profiles. |
IT and Other Capabilities
for Keepcon
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (6) |
Data Export | Read Reviews (1) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
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Data Import | Read Reviews (6) |
Data Export | Read Reviews (1) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
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24/7 Support | Read Reviews (6) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
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24/7 Support | Read Reviews (6) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (7) |
Analytics | Read Reviews (9) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (7) |
Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for Keepcon
Top Failure Risks for Keepcon
Vendor Profile Details
Company Name
Keepcon
Company Website
https://keepcon.com/index-en.htmlHQ Location
Artilleros 2436, 2do piso, Belgrano, Ciudad autónoma de Buenos Aires 1428, AR
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