Smart Rooms XP: Product updates, Customer stories, and Insights | 2026 Cuspera

TrialScope needed a better way to share product updates and industry information with its customers. Their old portal was not used much and did not meet their needs. They chose Smart Rooms and brande...d it as TrialScope Connect. This new portal let customers easily access important content and updates. After using Smart Rooms, TrialScope saw more product adoption and better customer engagement. The new portal also made the customer experience better and helped TrialScope stand out from competitors.
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Compuware faced a shrinking market as mid-size organizations moved away from mainframe systems. They needed a new way to engage customers and train their sales team. Compuware chose Journey Sales’ Sm...art Rooms to help customers learn about new products and improve employee training. In the first year, they launched 214 Smart Rooms and reached over 1,300 contacts. This led to their best quarter in ten years and millions in new revenue. The sales team also found it easier to connect with customers and build strong relationships.
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Carew International needed to adapt to big changes in sales and customer engagement. They wanted to use new digital tools to help their team and their clients. They chose Smart Rooms from JourneyDXP ...for their asynchronous digital sales needs. Since 2020, they have used 288 Smart Rooms with over 5,600 client contacts and 57,000 engagement events. The results have been very positive for their sales, training, and internal teamwork.
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