iTouch Vision Customer Support Helpdesk Overview
iTouchVision addresses the complexities of field service management with its cloud-based software, offering solutions for contact centers, case management, and service desks. This platform enhances operational efficiency by integrating mobile apps that streamline workforce management and customer support. It is particularly beneficial for UK councils, transforming public sector helpdesks with AI capabilities. The software supports custom application development, allowing organizations to tailor solutions to specific needs. By leveraging big data analytics, iTouchVision also contributes to the evolution of IoT, offering insights that drive informed decision-making. This comprehensive approach empowers local governments to optimize service delivery and improve community engagement.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Relationship Management, as the business use cases that they have been most satisfied with while using iTouch Vision Customer Support Helpdesk.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using iTouch Vision Customer Support Helpdesk.
iTouch Vision Customer Support Helpdesk Use-Cases and Business Priorities: Customer Satisfaction Data
iTouch Vision Customer Support Helpdesk works with different mediums / channels such as Offline. Point Of Sale. and Mobile.
iTouch Vision Customer Support Helpdesk's features include Recording. and iTouch Vision Customer Support Helpdesk support capabilities include 24/7 Support, Phone Support, Email Support, etc. also iTouch Vision Customer Support Helpdesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...iTouch Vision has provided us with a cheap but very effective way of engaging with our customers through a different media channel...." Peer review by Verified Reviewer, Management Consulting
iTouch Vision Customer Support Helpdesk, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
iTouchVision's platform manages all customer interactions to ensure excellent experiences. Customer support helpdesk software offers effective and efficient service management.
Popular Business Setting
for iTouch Vision Customer Support Helpdesk
Top Industries
- Management Consulting
Popular in
iTouch Vision Customer Support Helpdesk is popular in Management Consulting, and is widely used by
iTouch Vision Customer Support Helpdesk Customer wins, Customer success stories, Case studies
What Are the key features of iTouch Vision Customer Support Helpdesk for Engagement Management?
What solutions does iTouch Vision Customer Support Helpdesk provide for Helpdesk Management?
Why is iTouch Vision Customer Support Helpdesk the best choice for Relationship Management?
11 buyers and buying teams have used Cuspera to assess how well iTouch Vision Customer Support Helpdesk solved their CRM needs. Cuspera uses 184 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Peers used iTouch Vision Customer Support Helpdesk for engagement management and helpdesk management
iTouch Vision Customer Support Helpdesk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for iTouch Vision Customer Support Helpdesk
Top Failure Risks for iTouch Vision Customer Support Helpdesk
iTouch Vision Profile
Company Name
iTouch Vision
Company Website
https://www.itouchvision.com/HQ Location
Unit 7031, 1 Fore St,, London, EC2Y 5EJ, GB
Employees
11-50
Social
Financials
PRIVATE
How can iTouch Vision Customer Support Helpdesk enhance your Social Media Analytics process?