Interactions Digital Roots Overview
Here’s the scoop on Interactions Digital Roots! We've gathered over 585 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Interactions Digital Roots, sotrender, Sprinklr Insights, Vaizle, BrandMentions, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Interactions Digital Roots is right for your needs? Our Cuspera AI engine can evaluate how Interactions Digital Roots fits your specific business needs, industry, and context. Get your personalized assessment report today.
Interactions Digital Roots supports business activities such as:
- Engagement Management
- Social Media Management
- Communication Management
- Lifetime Value Management
- Measuring Customer Satisfaction
Interactions Digital Roots can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Improve Digital And Social Presence, Enhance Customer Relationships, Improve Efficiency, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Interactions Digital Roots's capabilities include Intelligent Assistant, and Personalization.
Interactions Digital Roots Financial Services Vertical is its biggest customer base.
Reviews
"...I like the Natural Language Processing and Social Engaging model...." Peer review by Rajesh S, Assistant Consultant, Information Technology and Services
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Interactions Digital Roots solved their Social Media Marketing needs. Cuspera uses 585 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Interactions Digital Roots.
Use Cases
Peers recommend Engagement Management , Social Media Management , Communication Management , as the business use cases that they have been most satisfied while using Interactions Digital Roots.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Social Media |
4.86/5 ★ |
"...I like the Natural Language Processing and Social Engaging model...." Peer review by Rajesh S, Assistant Consultant, Information Technology and Services |
| engaging and following up |
4.82/5 ★ |
"...Every brand strives to increase their customer engagement and AI for social care makes it possible...." Artificial Social Intelligence - AI |
| Social Media Management with Social Media |
4.94/5 ★ |
"...Digital Roots did a social account inventory and industry comparison for my organization...." Peer review by User |
| engaging on social media |
4.87/5 ★ |
"...The Interactions Digital Roots social media engagement platform offered a two-prong solution to the automotive company s challenge...." Automaker Engages 2X More Customers w/ AI |
| monitoring social media |
4.63/5 ★ |
"...Artificial intelligence social media monitoring offers a simple way for companies to engage with customers where they want, when they want, and with minimal effort...." Artificial Social Intelligence - AI |
| scheduling post to social media |
4.56/5 ★ |
"...First, the platform was built with smart moderation AI, which classifies social media posts in real-time and labels engagement opportunities based on customer intent (i.e., sales leads, assistance, etc.)...." Automaker Engages 2X More Customers w/ AI |
| social media analytics |
4.16/5 ★ |
"...Categories: Social Media Analytics , Social Media Monitoring , Social Media Customer Service...." Peer review |
| managing social media account |
3.42/5 ★ |
"...Digital Roots did a social account inventory and industry comparison for my organization...." Peer review by User |
| Communication Management with Social Media |
4.63/5 ★ |
"...First, the platform was built with smart moderation AI, which classifies social media posts in real-time and labels engagement opportunities based on customer intent (i.e., sales leads, assistance, etc.)...." Automaker Engages 2X More Customers w/ AI |
| tracking & monitoring communications |
4.47/5 ★ |
"...Artificial intelligence social media monitoring offers a simple way for companies to engage with customers where they want, when they want, and with minimal effort...." Artificial Social Intelligence - AI |
| sending & publishing communications |
4.28/5 ★ |
"...Interactions Digital Roots leverages artificial intelligence (AI) to find meaningful social posts, prioritize these posts based on relevance, suggest responses, and gather insights...." Artificial Social Intelligence - AI |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Social Media |
4.86/5 ★ |
"...I like the Natural Language Processing and Social Engaging model...." Peer review by Rajesh S, Assistant Consultant, Information Technology and Services |
|
| engaging and following up |
4.86/5 ★ |
| Social Media Management with Social Media |
4.94/5 ★ |
"...Digital Roots did a social account inventory and industry comparison for my organization...." Peer review by User |
|
| engaging on social media |
4.94/5 ★ |
| monitoring social media |
4.94/5 ★ |
| scheduling post to social media |
4.94/5 ★ |
| social media analytics |
4.94/5 ★ |
| managing social media account |
4.94/5 ★ |
| Communication Management with Social Media |
4.63/5 ★ |
"...First, the platform was built with smart moderation AI, which classifies social media posts in real-time and labels engagement opportunities based on customer intent (i.e., sales leads, assistance, etc.)...." Automaker Engages 2X More Customers w/ AI |
|
| tracking & monitoring communications |
4.63/5 ★ |
| sending & publishing communications |
4.63/5 ★ |
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 585 insights from peers and experts to help you assess how these Interactions Digital Roots use cases fit your Social Media Marketing needs.
Frequently Asked Questions(FAQ)
for Interactions Digital Roots
What is Interactions Digital Roots?
What is Interactions Digital Roots used for?
What are the top features of Interactions Digital Roots?
Who uses Interactions Digital Roots?
What are Interactions Digital Roots alternatives?
Where is Interactions Digital Roots located?
Popular Business Setting
for Interactions Digital Roots
Top Industries
- Financial Services
- Utilities
- Restaurants
Popular in
- Large Enterprise
Peers used Interactions Digital Roots to Acquire customers and Increase sales & revenue
Interactions Digital Roots Alternatives
Peer and Expert Opinion on Features
for Interactions Digital Roots
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Intelligent assistant | Read Reviews (23) |
| Personalization | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Intelligent assistant | Read Reviews (23) |
| Personalization | Read Reviews (9) |
IT and Other Capabilities
for Interactions Digital Roots
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (12) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (12) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (62) |
| Phone Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (62) |
| Phone Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (119) |
| Analytics | Read Reviews (79) |
| Custom Reports | Read Reviews (48) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (119) |
| Analytics | Read Reviews (79) |
| Custom Reports | Read Reviews (48) |
Software Failure Risk Guidance
?for Interactions Digital Roots
Overall Risk Meter
Top Failure Risks for Interactions Digital Roots
Vendor Profile Details
Company Name
Interactions
Company Website
https://www.interactions.com/HQ Location
Franklin, MA
Employees
501-1000
Social
Financials
SERIES D
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