Inbenta and ebankIT Join Forces to Enhance Digital Banking Experiences with AI-Driven Customer Engagement
Inbenta and ebankIT partner to enhance digital banking with AI-driven customer engagement, improving customer experiences through intelligent automation.
Leadership and Executive Team Updates at Inbenta Knowledge Management
Conversational AI veteran Christopher Hieb joins Inbenta
Inbenta has appointed Christopher Hieb as Strategic Advisor. Hieb brings deep expertise in Conversational AI, customer interaction management, and analytics. His background in software technology inv...estment banking will support Inbentas global growth and product strategy in AI-powered customer and employee experience solutions.
Former TransUnion CEO Bobby Mehta joins Inbenta as Strategic Advisor
Inbenta has appointed former TransUnion CEO Bobby Mehta as Strategic Advisor. Mehta brings extensive executive experience to support Inbentas growth in AI-powered customer experience solutions. His l...eadership is expected to strengthen Inbentas position in enterprise AI, benefiting sectors such as banking, e-commerce, and telecommunications.
Former TransUnion CEO Bobby Mehta joins Inbenta as Strategic Advisor
Inbenta has appointed former TransUnion CEO Bobby Mehta as Strategic Advisor. Mehta brings extensive leadership experience in technology and data-driven businesses to support Inbenta's growth and inn...ovation in AI-powered customer experience solutions.
Awards, Recognitions, and Industry Achievements of Inbenta Knowledge Management
Inbenta CTO Merlin Bise Named Finalist for Tech Titans Award - Inbenta
Inbenta's CTO, Merlin Bise, has been named a finalist for the Tech Titans Emerging Company CIO/CTO Award. This recognition highlights his leadership in developing innovative AI technologies that enha...nce customer engagement. The award celebrates technology leaders in North Texas who have driven significant advancements. Bise's contributions have consistently propelled Inbenta's innovation strategy.
Inbenta Named 2025 Market Leader in Enterprise Search Software by FeaturedCustomers
Inbenta has been recognized as a 2025 Market Leader in enterprise search software by FeaturedCustomers. This award highlights Inbentas strength in AI-powered search solutions for enterprises and its ...impact across sectors like banking, healthcare, and e-commerce.
Inbenta reconnu comme un acteur majeur dans l'IDC MarketScape : Knowledge Worldwide Discovery Software for External-Facing Use Cases 2024 Vendor Assessment (valuation des fournisseurs de logiciels de dcouverte pour les cas d'utilisation orients vers l'extrieur)
Inbenta is recognized as a major player in the IDC MarketScape for knowledge discovery software, highlighting its AI-powered platform that enhances customer experience across various industries. Succ...ess stories include significant customer service improvements for companies like OPPLUS and GOL Airlines.
Customer Success Stories of Inbenta Knowledge Management
Inbenta Achieves Remarkable Growth in First Half of 2025
Inbenta reported a 50% increase in new customer acquisitions and a 21% revenue rise from existing clients in the first half of 2025. The company expanded its European market presence and saw a 54% gr...owth in enterprise integrations of its AI-powered solutions. Inbenta also improved profitability and plans a major platform update later this year.
Inbenta's AI technology enhances customer experience fpr OPPLUS reducing customer service escalations by 84%
Inbenta's AI technology enhances customer experience across various industries, with success stories including OPPLUS reducing customer service escalations by 84% and GOL Airlines deflecting over 10 ...million customer queries annually.
Other Related News and Updates from Inbenta Knowledge Management
Tout ce qu'il faut savoir sur la gestion des connaissances
Inbenta.com enhances customer experience with its Conversational AI platform, applicable across industries like banking and healthcare, and wins Best Customer Engagement Programme at PAY360 Awards.
