IFS Field Service Management Overview
Here’s the scoop on IFS Field Service Management! We've gathered over 346 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
IFS Field Service Management, BlueFolder, Vonigo, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if IFS Field Service Management is right for your needs? Our Cuspera AI engine can evaluate how IFS Field Service Management fits your specific business needs, industry, and context. Get your personalized assessment report today.
IFS Field Service Management supports business activities such as:
- Engagement Management
- Contract Management
- Proposal & Quote Management
- Order Management
- Helpdesk Management
IFS Field Service Management can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, and Scale Best Practices. It can help manage these activities if you use Mobile Omnichannel and Phone Calls for these needs. As a solution, IFS Field Service Management's capabilities include Auto Renewal, Recording, and Predictive Scheduling.
IFS Field Service Management Medical Devices Vertical is its biggest customer base.
Reviews
"...Its capabilities include intelligent planning and scheduling optimization, mobile field service, reverse logistics, depot repair and warranty management, backed by customer and partner portals and omni-channel customer engagement and support...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well IFS Field Service Management solved their Field Service Management needs. Cuspera uses 346 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using IFS Field Service Management.
Use Cases
Peers recommend Engagement Management , Contract Management , Proposal & Quote Management , as the business use cases that they have been most satisfied while using IFS Field Service Management.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Mobile and Omnichannel |
4.90/5 ★ |
"...Its capabilities include intelligent planning and scheduling optimization, mobile field service, reverse logistics, depot repair and warranty management, backed by customer and partner portals and omni-channel customer engagement and support...." Peer review |
| engaging and following up |
4.79/5 ★ |
"...Its capabilities include intelligent planning and scheduling optimization, mobile field service, reverse logistics, depot repair and warranty management, backed by customer and partner portals and omni-channel customer engagement and support...." Peer review |
| Contract Management with Mobile and Phone Calls |
4.73/5 ★ |
"...Support for call center, maintenance agreements, billing...." Peer review by Administrator |
| Proposal & Quote Management |
4.15/5 ★ |
"...From initial quoting and pricing to automatic renewal and billing, IFS FSM makes it simple to manage and execute service contracts...." Field Service Management Software - FSM Solutions |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Mobile and Omnichannel |
4.90/5 ★ |
"...Its capabilities include intelligent planning and scheduling optimization, mobile field service, reverse logistics, depot repair and warranty management, backed by customer and partner portals and omni-channel customer engagement and support...." Peer review |
|
| engaging and following up |
4.90/5 ★ |
| Contract Management with Mobile and Phone Calls |
4.73/5 ★ |
"...Support for call center, maintenance agreements, billing...." Peer review by Administrator |
|
| Proposal & Quote Management |
4.15/5 ★ |
"...From initial quoting and pricing to automatic renewal and billing, IFS FSM makes it simple to manage and execute service contracts...." Field Service Management Software - FSM Solutions |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 346 insights from peers and experts to help you assess how these IFS Field Service Management use cases fit your Field Service Management needs.
Popular Business Setting
for IFS Field Service Management
Top Industries
- Medical Devices
- Real Estate
- Consumer Services
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used IFS Field Service Management to Acquire customers and Enhance customer relationships
IFS Field Service Management Alternatives
Peer and Expert Opinion on Features
for IFS Field Service Management
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Auto renewal | Read Reviews (9) |
| Recording | Read Reviews (8) |
| Predictive scheduling | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Auto renewal | Read Reviews (9) |
| Recording | Read Reviews (8) |
| Predictive scheduling | Read Reviews (6) |
IT and Other Capabilities
for IFS Field Service Management
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (32) |
| Data Export | Read Reviews (14) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (32) |
| Data Export | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (16) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (9) |
| 24/7 Support | Read Reviews (70) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (16) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (9) |
| 24/7 Support | Read Reviews (70) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (27) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (27) |
Software Failure Risk Guidance
?for IFS Field Service Management
Overall Risk Meter
Top Failure Risks for IFS Field Service Management
Vendor Profile Details
Company Name
IFS
Company Website
https://www.ifs.com/us/HQ Location
300 Park Boulevard, Suite 555, Itasca, IL 60143 US
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