iForm Pro: Reviews, Testimonials and Expert Opinions

Aberdeen City Council faced challenges with the Freedom Of Information Act, leading to a rise in Subject Access Requests. They used paper documents and marker pens for redaction, which was time-consu...ming and costly. By implementing e-Redact, they moved to electronic redaction, saving 40% in time. This solution allowed them to process more requests efficiently and reduced costs associated with photocopying. The council found e-Redact easy to use and highly cost-effective, improving their response times significantly.
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Equity Housing Group wanted to become more customer-centric and improve efficiency. They partnered with Footprint Solutions to use Housing Support Pro. This tool helps mobile officers access tenant r...ecords in the field. It allows them to make quick decisions and spend more time with tenants. The solution aims to save time and improve service delivery.
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Geolift faced challenges with their service operations due to paper-based reporting, causing delays in communication and invoicing. They implemented iForm Pro from Footprint Solutions, which provided... a real-time, paper-free reporting method. This solution allowed them to resolve 85% more service jobs in a single visit and achieve same-day invoicing. The system also eliminated the need for scanning and re-keying data, making operations more efficient. Geolift found the solution cost-effective and transformative for their business.
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Herefordshire Council was spending 7,000 hours annually manually redacting documents. They used marker pens on paper copies, which was time-consuming and insecure. They chose e-Redact for its cost-ef...fectiveness and ease of use. The solution saved 50% of the time on planning applications and 40% on FOI requests. It improved security and reduced costs on photocopying and postage. The council found the software simple and beneficial for professional output.
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Magenta Living, a large not-for-profit housing provider, faced challenges with their Neighbourhood Officers needing to manually log and retype information from tenant appointments. They implemented C...lient 360, a tablet-based application, to provide real-time access to tenant and property details. This solution integrated with their existing CRM system, reducing duplication of work. As a result, Magenta Living aims to improve service delivery and tenant relationships by providing staff with mobile access to information and enhancing customer interactions.
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McKean Developments, a joinery and construction company, faced challenges in monitoring high-volume projects using pen-and-paper reporting. They needed a real-time reporting tool to improve efficienc...y. They chose iForm Pro from Footprint Solutions, which provided instant form transmission and photo attachments. This solution improved data accuracy, reduced costs, and saved time. The staff appreciated the intuitive interface and the ability to manage forms and generate reports easily.
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