Real-World Case Studies and Customer Success Stories with iCIMS Talent Cloud

ICIMS helped NorthStar Anesthesia fill 50% more positions per month. The company reduced physician vacancies by 40%. Recruiters saved over... two hours a day on admin work. Accurate, real-time data improved workforce planning and contract delivery. Leadership now sees recruiting as a core strength. The applicant tracking system made hiring faster and more effective.
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Novant Health used iCIMS Applicant Tracking and onboarding solutions to improve hiring and onboarding. The healthcare provider hires 6,000 to... 7,000 employees each year. With iCIMS, Novant Health achieved a 9% faster hire and onboarding process. They saved $300,000 annually and reached 98% applicant satisfaction. Automation and integration eliminated manual processes and improved retention.
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NorthStar Anesthesia used ICIMS to improve hiring for hard-to-find medical talent. They switched from their old recruiting system to ICIMS.... This change led to a 50% increase in positions filled each month. Physician vacancy rates dropped by 40%. Recruiters saved over two hours a day on admin work. Accurate, real-time data now helps NorthStar plan better and fill contracts faster.
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ICIMS helped Infirmary Health hire about 1,400 people each year across five hospitals and clinics. The HR team struggled with... poor reporting and interface issues before switching from HealthcareSource. ICIMS provided advanced reporting and dashboards, improving hiring visibility and decision-making. Text Engagement allowed the team to reach nurses and candidates more effectively, especially for reminders and paperwork. The new system was easier for applicants, hiring managers, and recruiters to use.
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Hackensack Meridian Health used the iCIMS Talent Cloud to unify all recruiting tools after a major merger. They needed to... hire 4,000 new employees while integrating candidate assessments, background checks, and reference tools into one platform. The migration was completed without disrupting hiring or causing data errors. Recruiters now fill jobs faster and deliver a better candidate experience. The new system supports future growth and provides one source for recruitment analytics.
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iCIMS Talent Cloud helped Corizon Health improve recruiting for prison healthcare. Corizon needed a better applicant tracking system because their... old HRIS solution did not work well for recruiters or candidates. With iCIMS, Corizon gained flexibility to support new locations and manage 4,000 employees. The platform made it easier to find and keep the right nurses and doctors. Recruiter efficiency and operations improved for Corizon Health.
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iCIMS helped Hospital Sisters Health System improve hiring with employee videos. The health system struggled to attract healthcare workers and... nurses. Their old career pages had little content and did not engage candidates. iCIMS provided tools like career sites, an applicant tracking system, onboarding software, and video studio. The team used employee videos to make their job pages more engaging. This helped them stand out and attract more candidates.
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iCIMS helped Mercy Health improve their hiring process. Mercy Health used iCIMS Applicant Tracking, Career Sites, Candidate Relationship Management, and... Opportunity Marketplace. They achieved a 27% application conversion rate. Their time to hire dropped to 11 days. They now process 25,000 candidates each month. Mercy Health made recruiting more efficient and sustainable with iCIMS.
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iCIMS Talent Cloud helped Trilogy Health Services reach more candidates. Trilogy needed to automate manual hiring tasks and connect with... hard-to-reach talent. They used iCIMS for applicant tracking, text engagement, and onboarding. The platform let recruiters engage deskless candidates on their phones. This improved communication and supported business growth.
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Global Medical Response used ICIMS to attract healthcare talent across all 50 states. The company faced shortages in rural areas... and tough competition in cities. ICIMS Career Sites helped job seekers find roles that fit their skills. Employee testimonial videos made job posts more personal. GMR scaled talent acquisition as it grew, keeping hiring efficient and brand-focused.
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Norman Regional Health System used ICIMS to speed up hiring and build its employer brand. The hospital replaced manual recruiting... with automated tools like Text Engagement and Video Studio. They launched a Welcome Home campaign to rehire former employees, sending over 3,000 texts and achieving a 65% response rate. The team now rehires 60 former staff each quarter. ICIMS analytics help set benchmarks for time to hire and improve accountability.
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CommonSpirit Health used ICIMS to improve hiring for its 142 hospitals. The company adopted ICIMS Text Engagement and Video Studio... to make scheduling interviews and onboarding faster. Candidates now complete applications in three to five minutes. Recruiters save time by handling scheduling over text instead of email or phone. Video Studio helps share employee stories across job posts and social media. The new process makes hiring easier for both candidates and recruiters.
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ICIMS Applicant Tracking System helped Expleo, a global services provider, unify hiring across 21 entities. Expleo replaced a fragmented system... with one global platform. They reduced login groups by 88%, local workflows by 94%, and fields by 77%. The new system enabled a global candidate database and standardized reporting. Expleo now makes faster, data-driven hiring decisions worldwide.
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EagleView Technologies used ICIMS to cut $2 million from recruitment marketing costs. The company doubled its hiring speed and saw... a 5.5x increase in candidates. ICIMS' applicant tracking system helped manage global hiring for niche roles. Reporting and analytics features made it easy to track hiring sources and time to fill. Video Studio brought job descriptions to life, helping attract specialized talent.
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Perspecta needed to hire 3,000 specialized IT and engineering candidates each year, many with security clearance. The company switched to... ICIMS for a unified platform, replacing fragmented systems and improving hiring speed. ICIMS provided a dynamic career site, robust reporting, and automated candidate engagement with text and AI chatbot tools. Integrations with Workday kept data synchronized and reduced manual work for HR. Perspecta now fills roles faster and manages talent pools more effectively.
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ICIMS ATS helped Expleo streamline global hiring by unifying 21 separate entities into one platform. Expleo reduced login groups by... 88%, local workflows by 94%, and fields by 77%. The new system enabled a global candidate database and standardized reporting. Expleo can now track recruitment metrics and make data-driven hiring decisions. The platform improved efficiency and simplified the recruitment process across all locations.
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Konica Minolta used ICIMS to centralize hiring across North America. The team integrated workflows for the US and Canada into... one system. Recruiters now access all candidate data in a single dashboard. This led to a 65% reduction in time to hire. The new process improved recruiter engagement and hiring quality.
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ICIMS helped EagleView Technologies save $2 million in recruitment marketing costs. The company doubled its hiring speed and saw a... 5.5x increase in candidates. EagleView used ICIMS' applicant tracking and video tools to fill specialized roles globally. Reporting and analytics made hiring more efficient and transparent. Video testimonials brought job descriptions to life for niche positions.
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iCIMS Talent Cloud helped SoftwareONE scale its recruiting with an all-in-one global hiring platform. SoftwareONE wanted to double its headcount... and revenue in four years. The company started with iCIMS CRM and expanded to seven iCIMS solutions and four external integrations. Standard workflows improved efficiency and let talent acquisition managers share global information. The platform helped SoftwareONE centralize and globalize its hiring process.
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iCIMS Talent Cloud helped G42, a leading tech company in the UAE, cut time to close a candidate by 50%. G42 needed to... scale its workforce and streamline recruiting as it grew to 23,000 employees. Before iCIMS, G42 used manual processes for talent acquisition. With iCIMS ATS, G42 automated recruiting and integrated data into one platform. This led to faster hiring and better efficiency for the team.
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Gannett Fleming used iCIMS to improve hiring operations and reduce manual data entry. They integrated iCIMS with Taleo Fusion, creating... a seamless workflow for talent acquisition. The new system improved data governance and made it easier to track hiring metrics. Gannett Fleming no longer relies on third-party recruiters. Their team can now focus on sourcing top talent and adjusting strategies quickly.
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Allan Myers used iCIMS Talent Cloud to improve hiring. The company struggled to hire hourly and salaried professionals and had... many incomplete applications. With iCIMS, they automated recruiting and used text messaging to reach candidates. This led to a 15x increase in completed applications and a 10x larger talent pool. The HR team now tracks candidates and gets new hires ready faster.
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iCIMS helped Rydon rebuild its candidate experience and reduce agency costs. Rydon used iCIMS Career Sites and Candidate Relationship Management... to show company culture and keep candidates engaged. The company now hires 80% of staff directly, which is 20% better than the industry standard. Recruiters use iCIMS to manage hiring from start to finish. This improved hiring results and lowered reliance on agencies.
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ICIMS helped KEO International Consultants manage a 40% surge in hiring without adding recruiters. KEO rebuilt its career site and... used AI Talent Explorer to match candidates faster. The team automated contract issuance and improved reporting with custom dashboards. Applications increased by 46% and 1,000 people were hired in one year. KEO now handles high-volume recruiting efficiently across 13 countries.
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iCIMS helped Vistry Group, a leading UK homebuilder, streamline hiring for 1,200 hiring managers. The company faced challenges with manual... processes that slowed down recruitment. iCIMS' configurable platform gave hiring managers more control and improved visibility. Now, managers can easily post jobs, shortlist candidates, and make offers. The solution supports 250-300 live jobs at any time and adapts to each hiring location's needs.
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Kingfisher uses ICIMS to manage 500,000 job applications yearly across seven countries. The company switched from a centralized recruiting model... to a data-driven, localized approach. ICIMS helped Kingfisher cut time to hire by 50% and deliver offer letters five times faster. The offer acceptance rate tripled, and contract delivery time dropped from a week to 24 hours. Kingfisher now secures specialized tech talent faster and provides a better candidate experience.
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ICIMS helped PetSmart refresh its career site to attract more qualified job candidates. PetSmart worked with Shaker Recruitment Marketing to... redesign the site with authentic stories and employee experiences. The new site increased candidate engagement by 60% and boosted career site traffic by 8% month over month. Application conversion rate reached 7%. PetSmart now attracts more passionate and qualified applicants, leading to faster hiring.
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iCIMS Talent Cloud helps Southeastern Grocers find, hire, and onboard staff. The company operates several supermarket brands and needed a... better way to reach job seekers and employees. iCIMS enabled them to use personalized text messages for communication. This improved employee engagement and response rates. Southeastern Grocers has used iCIMS since 2015 to streamline hiring and onboarding.
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Benefit Cosmetics used ICIMS Applicant Tracking to manage a high volume of job applicants across 3,200+ locations. The team now... screens up to 100 video interviews weekly, making the process 20 minutes faster per candidate. Recruiters save hours each week and can focus on strategic hiring. Automated communication keeps candidates informed and reduces manual follow-up. Dashboards and job templates help the team optimize sourcing and market spend.
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iCIMS helped The Wendy’s Company improve hiring for both restaurant and corporate roles. Wendy’s needed a recruiting system that worked... for many locations and was easy for managers to use. In 2023, general managers hired over 12,000 restaurant employees using iCIMS. The platform handled high volumes of applications, making hiring faster and more efficient. Wendy’s uses iCIMS Applicant Tracking, Candidate Experience Management, and Video Studio to support their talent needs.
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ICIMS helped Hard Rock double its global workforce by adding 25,000 new positions across 75 countries. Hard Rock used ICIMS... to create a single recruiting platform for high-volume hiring. The platform integrated with existing HCM and job posting tools, streamlining data and reporting. Mobile-friendly applications and text recruiting boosted candidate response rates from 50% to 75%. Onboarding was improved with customized new hire portals and seamless HRIS integration.
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ICIMS helped Hard Rock double its global workforce by adding 25,000 new positions across 75 countries. Hard Rock used ICIMS... to create a single recruiting platform for high-volume hiring. The platform integrated with existing HR systems and automated job postings, assessments, and background checks. Mobile-friendly applications and text recruiting boosted candidate response rates from 50% to 75%. New hires completed onboarding through a customized portal, streamlining paperwork and HR processes.
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iCIMS helps HEI Hotels manage hiring for 80 properties across the United States. HEI Hotels needed better data, metrics tracking,... and onboarding than their old ADP system provided. With iCIMS applicant tracking and onboarding, HEI Hotels can manage all hiring in one place. The onboarding portal lets new employees complete paperwork easily. HEI Hotels saves thousands of dollars each year on support staff, supplies, and travel. Recruiters now track performance metrics for leadership with iCIMS data.
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Delaware North used ICIMS to centralize their talent acquisition systems. Before ICIMS, their hiring process was decentralized and inefficient. With... ICIMS, they now hire teams in the US, UK, Australia, and New Zealand using one platform. This change reduced errors, improved compliance, and made hiring faster. They also improved internal mobility by creating programs and removing barriers for employees to move into new roles.
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iCIMS integrations helped Fulton Financial automate its new hire process. The solution connects iCIMS Talent Cloud with UKG Pro Onboarding.... This integration streamlines the recruit-to-hire workflow. It improves real-time analytics and reporting. It increases productivity with smooth data transfers. It enhances the onboarding experience for both candidates and recruiters.
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Fulton Financial used iCIMS to overhaul its recruiting process. The company automated onboarding, cutting paperwork from 43 forms to zero.... iCIMS integrated with Ultimate Software, eliminating manual data entry. Real-time analytics and reporting improved hiring decisions. Data governance and compliance were strengthened for the regulated finance sector. New hires reported a much better onboarding experience.
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iCIMS Talent Cloud helped PRMG fix hiring problems. Their old system was slow and hard to use. With iCIMS, PRMG... cut application time by 88%. They now get 50% more applicants each month. Creating job offers is 83% faster. PRMG uses iCIMS to onboard new hires and track milestones.
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iCIMS helped Suncoast Credit Union boost job applications from 22,000 per year to over 100,000 in just 15 months. The credit union... used iCIMS Applicant Tracking System, Career Sites, Candidate Relationship Management, Text Engagement, and Digital Assistant. Before iCIMS, Suncoast struggled with slow hiring and low applicant numbers. After launching iCIMS, applications surged and time-to-fill rates improved. Suncoast exceeded its original goal of 32,000 applicants in one year, reaching 78,000 by December and breaking 100,000 soon after.
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ICIMS helped AHRC Nassau modernize its hiring process. The organization used ICIMS ATS and Text Engagement to fill over 800... roles in a tough labor market. Candidate ghosting dropped by 30% with text recruiting. Hires of candidates of color rose by 15%, and hires of candidates with disabilities increased by 5%. Recruiters saved hours by automating outreach to candidates.
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American Heart Association used iCIMS Talent Cloud to automate recruiting. They saved over 1,000 hours of productivity each year. Recruiters... spent 50% more time building relationships with candidates. Sourcing activity increased by 200%. Automation helped recruiters focus on interviews and candidate engagement. iCIMS enabled AHA to manage high applicant volumes and nurture talent pools.
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ICIMS helped London Borough of Harrow cut onboarding time from 10 days to just 10 minutes. The borough used ICIMS... to bring recruitment in-house and trained over 300 hiring managers. Application time dropped from 45 minutes to just 7 minutes. The new system encouraged more diverse applicants and boosted application rates. Hiring managers now save hours every week with a simplified, scalable platform.
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iCIMS helped YMCA of Greater Seattle improve hiring by centralizing recruiting for 13 branches. The organization used iCIMS' applicant tracking... system and integrations to support over 3,000 employees. iCIMS Premium Success gave them dedicated technical support and 24x7 help. This made it easier to scale, reduce candidate drop off, and cut time to fill jobs. The YMCA increased productivity and got more value from their HR platform.
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ADT used ICIMS Video Studio to create over 350 employee videos, generating more than 5 million video impressions. The tool helped... ADT's talent acquisition team share real employee stories across social ads, recruitment emails, and job postings. Employees could record videos from the field, showing authentic work environments. This approach gave job seekers a realistic view of working at ADT and promoted employee advocates. The process was quick and easy, helping ADT scale its recruitment marketing content.
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iCIMS Marketing Automation helped TheKey, a home healthcare provider, engage both current and former employees. TheKey ran two campaigns: one... for current employees to boost benefit sign-ups, and another to reengage alumni. The team used trackable links and landing pages instead of PDFs. This let them see which content employees liked most. They also added marketing automation links to text campaigns to track and personalize engagement.
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iCIMS helped 24 Hour Home Care improve its hiring process. The company used iCIMS to remove manual paperwork and make... hiring easier. iCIMS made recruiting faster and more efficient. The system is easy to use and can be changed to fit needs. 24 Hour Home Care became best in class in recruiting with iCIMS.
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PSA Airlines used iCIMS Talent Cloud to staff over 550 daily flights to 90 locations. The airline faced a staffing... shortage when 20% of furloughed crew did not return after a recall. PSA used data from their ATS dashboard to find and fill hard-to-fill roles. The iCIMS Indeed Apply integration helped PSA reach more candidates quickly. This led to more than doubling the number of flight attendants in hiring classes.
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iCIMS Talent Platform helped Samsonite, the world’s largest luggage company, expand globally. Samsonite needed a recruitment solution to handle high-volume... hiring and attract top talent. They chose iCIMS to create engaging career portals and a mobile-friendly application process. The platform enabled continuous data flow with ADP and improved reporting. Recruiters now make better decisions and collaborate more easily.
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ADT used ICIMS Video Studio to record over 350 employee videos, generating more than 5 million video impressions. The tool helped... ADT showcase real employee stories and work environments to job seekers. Employees could easily record videos from the field, making the process simple and authentic. This approach supported ADT’s high-volume hiring and promoted employee advocates across the company.
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