GoTo Training Overview

GoToTraining is a web-based tool for delivering interactive online training sessions. It allows trainers to teach anyone, anywhere, at any time.

Use Cases

Customers recommend Collaboration, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using GoTo Training.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Social Media Analytics
  • Document Sharing
  • Payment Management
  • Helpdesk Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Scale Best Practices are the most popular business priorities that customers and associates have achieved using GoTo Training.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

GoTo Training Use-Cases and Business Priorities: Customer Satisfaction Data

GoTo Training works with different mediums / channels such as Chat. Video. E-Mail etc.

GoTo Training's features include Recording, Personalization, and Feedback Surveys. and GoTo Training support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also GoTo Training analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Screen sharing options...." Peer review by Anonymous Reviewer

Popular Business Setting

for GoTo Training

Top Industries

  • Computer Software
  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

GoTo Training is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on GoTo Training Use Cases

What benefits does GoTo Training offer for Collaboration?

How can GoTo Training optimize your Engagement Management Workflow?

What makes GoTo Training ideal for Onboarding?

How does GoTo Training facilitate Sending & Publishing Communications?

How does GoTo Training address your Content Sharing Challenges?

11 buyers and buying teams have used Cuspera to assess how well GoTo Training solved their business needs. Cuspera uses 284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Computer Software

CASE STUDY ProductPlan

GoTo Webinar helped ProductPlan's marketing team reach more leads and engage their audience. ProductPlan used GoTo Webinar to share content in real-time and create interactive experiences. The tool a...llowed them to deliver value to current leads and support existing customers. ProductPlan reached thousands more leads using GoTo Webinar. The solution made it easier for their team to connect with their audience and grow their business.

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Computer & Network Security

CASE STUDY Coalfire

GoTo Meeting helped Coalfire's sales team connect with clients and prospects. Coalfire tried a new web conferencing tool, but the sales staff disliked it. They sent up to 15 complaints per week to IT.... The team asked to return to GoTo Meeting. GoTo Meeting is the tool they trust for collaboration.

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Transportation/Trucking/Railroad

CASE STUDY MV Transportation

GoTo Connect Contact Center helped MV Transportation improve operations and customer service. MV Transportation serves 85 locations in the US, focusing on mobility for seniors and people with disabil...ities. The company used GoTo Connect to streamline communication and support. Weekly updates and AI Receptionist features made the platform efficient and future-proof. MV Transportation reports better service for riders and increased efficiency.

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Computer Software

CASE STUDY Ontario Systems

GoTo Webinar helped Ontario Systems improve how they share product information. Before, they only had written content and PDFs. The marketing team needed a simple way to connect with their audience. ...GoTo Webinar let them use audio and visual content to reach more people fast. Webinars became a 'force multiplier' for their sales teams.

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Computer Software

CASE STUDY Wild Apricot

GoTo Webinar helped Wild Apricot connect with their global audience. Wild Apricot needed a way to share educational content and schedule events for members in different time zones. They used GoTo Web...inar to engage hundreds of people and highlight their educational resources. The tool made it easy to reach members and increase loyalty. Wild Apricot calls GoTo Webinar the best webinar software they have used.

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Hospital & Health Care

CASE STUDY Vista Healthcare

GoTo Connect Contact Center helped Vista Healthcare improve customer service and operations. The platform unified communication and workforce tools for 20 locations. Vista streamlined workflows and r...educed inefficiencies. The solution made call handling easier and improved team performance. Patient satisfaction increased. Vista's care teams now focus more on patient care.

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lightning

Peers used GoTo Training for collaboration and engagement management

GoTo Training Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for GoTo Training

Overall Risk Meter

Low Medium High

Top Failure Risks for GoTo Training

Overture Services, Inc. News

Product

GoTo Integrates LogMeIn Resolve With SentinelOne for Enhanced Endpoint Security

GoTo has integrated its LogMeIn Resolve platform with SentinelOne Singularity to enhance endpoint security. This integration combines Singularity's endpoint detection and response capabilities with LogMeIn Resolve's zero-trust architecture. It offers detailed alerts for ransomware and malware, continuous monitoring, and streamlined incident response, providing businesses with actionable insights and automation.

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Product

GoTo Announces LogMeIn Resolve Integration with HaloPSA, Empowering Managed Service Providers to Effortlessly Manage IT Workflows Across Platforms

GoTo has integrated its LogMeIn Resolve platform with HaloPSA, enhancing IT workflow management for Managed Service Providers (MSPs). This integration automates ticketing based on alert priority, streamlines verification checks, and ensures data consistency across platforms. It leverages AI features and a zero trust architecture to improve service delivery and asset management.

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Product

GoTo Unveils 100+ Next-Gen Omnichannel and AI Features to Elevate Communications for SMBs - Business Wire

GoTo has launched over 100 new features for its GoTo Connect platform, targeting small and midsize businesses. The update introduces advanced omnichannel communication, a unified inbox, expanded mobile support, and practical AI-driven tools to streamline customer interactions and boost productivity. These enhancements aim to set a new benchmark for cloud communications and IT solutions in the SMB sector.

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Partnership

GoTo and Acronis Announce New Strategic Partnership and Integrated LogMeIn Data Protection Suite for MSPs and IT Teams

GoTo and Acronis Announce New Strategic Partnership and Integrated LogMeIn Data Protection Suite for MSPs and IT Teams

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Overture Services, Inc. Profile

Company Name

Overture Services, Inc.

Company Website

https://www.goto.com/

HQ Location

Employees

NA

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Financials

M&A