GoTo Training Overview

GoToTraining is a web-based tool for delivering interactive online training sessions. It allows trainers to teach anyone, anywhere, at any time.

Use Cases

Customers recommend Collaboration, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using GoTo Training.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Social Media Analytics
  • Document Sharing
  • Payment Management
  • Helpdesk Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Scale Best Practices are the most popular business priorities that customers and associates have achieved using GoTo Training.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

GoTo Training Use-Cases and Business Priorities: Customer Satisfaction Data

GoTo Training works with different mediums / channels such as Chat. Video. E-Mail etc.

GoTo Training's features include Recording, Personalization, and Feedback Surveys. and GoTo Training support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also GoTo Training analytics capabilities include Analytics, and Custom Reports.

Reviews

"...GoToTraining is easy to use and helpful for meetings, trainings, online testing/quizzing, reporting, and many other things...." Peer review by Rachael Bamfield

Popular Business Setting

for GoTo Training

Top Industries

  • Computer Software
  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

GoTo Training is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

GoTo Training Customer wins, Customer success stories, Case studies

How does GoTo Training address your Collaboration Challenges?

How efficiently Does GoTo Training manage your Engagement Management?

Why is GoTo Training the best choice for Onboarding?

What makes GoTo Training ideal for Sending & Publishing Communications?

What benefits does GoTo Training offer for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well GoTo Training solved their business needs. Cuspera uses 284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

1 Truck Insurance Services - Insurance

GoTo Connect helped 1 Truck Insurance Services improve customer communications. The agency serves long-haul truckers across many states and needed fast, multi-channel communication. GoTo Connect let ...them talk to customers and clients every day by text message. The solution included SMS, campaigns, outside calling, and transferring, plus collaboration tools. This made it easier for their distributed team to connect quickly and serve clients better.

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360 Orthodontics - Health, Wellness And Fitness

GoTo Resolve helped 360 Orthodontics improve remote support for orthodontic hardware. Before, they had to send technicians to customer sites to fix x-ray machines and other equipment. With GoTo Resol...ve's Camera Share feature, they now solve hardware problems much faster. The tool is easy to use and cost-effective. Customers get better support and a better experience.

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Advanced Reconstructive Surgery Alliance - Hospital & Health Care

GoTo Connect helped Advanced Reconstructive Surgery Alliance fix problems with their old phone system and call center. The old system had downtime and slow support. ARSA wanted better ways to connect... with patients and teams. GoTo Connect made it easier for them to talk to patients and staff. They now have more flexible and reliable communication. This helped them focus on patient care and improve their service.

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Alpha CC - Information Technology And Services

GoTo Resolve helped Alpha CC improve remote IT support and device management. The company switched to GoTo Resolve to make support easier and faster. Alpha CC reduced call times by 20%. The time for ...anti-virus and disk management was cut in half. The new system made it easy to add more customers and grow the business.

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Alta-1 - Education

GoTo Connect helped Alta-1 simplify their communications. Their old system used SIP trunks, remote access software, and Microsoft Teams, which made things complicated. Alta-1 wanted something easy to... use and manage. With GoTo Connect, they could change call flows right away without waiting for outside help. Now, everyone at Alta-1 can communicate easily and effectively.

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Australian Technical and Management College (ATMC) - Education

GoTo Connect helped Australian Technical and Management College (ATMC) solve problems with their old phone system. The legacy system lacked tracking and reporting, making remote work hard. GoTo Conne...ct integrated with their IT setup and saved money. It improved communication during downtime and made daily work easier. ATMC saw better data analytics, higher employee productivity, and positive feedback from staff.

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lightning

Peers used GoTo Training for collaboration and engagement management

GoTo Training Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for GoTo Training

Overall Risk Meter

Low Medium High

Top Failure Risks for GoTo Training

Overture Services, Inc. News

Product

GoTo Integrates LogMeIn Resolve With SentinelOne for Enhanced Endpoint Security

GoTo has integrated its LogMeIn Resolve platform with SentinelOne Singularity to enhance endpoint security. This integration combines Singularity's endpoint detection and response capabilities with LogMeIn Resolve's zero-trust architecture. It offers detailed alerts for ransomware and malware, continuous monitoring, and streamlined incident response, providing businesses with actionable insights and automation.

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Product

GoTo Announces LogMeIn Resolve Integration with HaloPSA, Empowering Managed Service Providers to Effortlessly Manage IT Workflows Across Platforms

GoTo has integrated its LogMeIn Resolve platform with HaloPSA, enhancing IT workflow management for Managed Service Providers (MSPs). This integration automates ticketing based on alert priority, streamlines verification checks, and ensures data consistency across platforms. It leverages AI features and a zero trust architecture to improve service delivery and asset management.

Read more →
Product

GoTo Unveils 100+ Next-Gen Omnichannel and AI Features to Elevate Communications for SMBs - Business Wire

GoTo has launched over 100 new features for its GoTo Connect platform, targeting small and midsize businesses. The update introduces advanced omnichannel communication, a unified inbox, expanded mobile support, and practical AI-driven tools to streamline customer interactions and boost productivity. These enhancements aim to set a new benchmark for cloud communications and IT solutions in the SMB sector.

Read more →
Partnership

GoTo and Acronis Announce New Strategic Partnership and Integrated LogMeIn Data Protection Suite for MSPs and IT Teams

GoTo and Acronis Announce New Strategic Partnership and Integrated LogMeIn Data Protection Suite for MSPs and IT Teams

Read more →

Overture Services, Inc. Profile

Company Name

Overture Services, Inc.

Company Website

https://www.goto.com/

HQ Location

Employees

NA

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Financials

M&A