GoTo Training Overview

GoToTraining is a web-based tool for delivering interactive online training sessions. It allows trainers to teach anyone, anywhere, at any time.

Use Cases

Customers recommend Collaboration, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using GoTo Training.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Social Media Analytics
  • Document Sharing
  • Payment Management
  • Helpdesk Management
  • Meeting Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Scale Best Practices are the most popular business priorities that customers and associates have achieved using GoTo Training.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

GoTo Training Use-Cases and Business Priorities: Customer Satisfaction Data

GoTo Training works with different mediums / channels such as Chat. Video. E-Mail etc.

GoTo Training's features include Recording, Personalization, and Feedback Surveys. and GoTo Training support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also GoTo Training analytics capabilities include Analytics, and Custom Reports.

Reviews

"...GoToTraining is easy to use and helpful for meetings, trainings, online testing/quizzing, reporting, and many other things...." Peer review by Rachael Bamfield

Peer review evidence (same sources as the product rating summary)

"...Collaborate and Share Effortlessly Our in-session Activities feature allows everyone to view videos and work together on documents. ..." GoToTraining - Interactive Online Training Software
"...There are many tools to keep the meeting interactive and engaging...." Peer review by Sabrina S, Sabrina Salomon
"...GoToTraining is easy to use and helpful for meetings, trainings, online testing/quizzing, reporting, and many other things...." Peer review by Rachael Bamfield

Popular Business Setting

for GoTo Training

Top Industries

  • Computer Software
  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

GoTo Training is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

GoTo Training Customer wins, Customer success stories, Case studies

Why is GoTo Training the best choice for Collaboration?

How can GoTo Training optimize your Engagement Management Workflow?

What Are the key features of GoTo Training for Onboarding?

How does GoTo Training facilitate Sending & Publishing Communications?

Why is GoTo Training the best choice for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well GoTo Training solved their business needs. Cuspera uses 284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

GoTo Expands Little Caesars Technology Deployment

GoTo announced the expansion of its GoTo Connect deployment with Little Caesars, enhancing communication across over 10,000 users in U.S. franchise locations. The platform supports Little Caesars' gr...owth by standardizing communications, simplifying IT workflows, and providing call analytics. GoTo also revealed a new partnership with the Detroit Red Wings and Detroit Tigers.

Read on →
 

GoTo Expands Little Caesars Technology Deployment

GoTo expands its technology deployment with Little Caesars, enhancing the pizza chain's operational efficiency and customer service capabilities through advanced communication and IT support solution...s.

Read on →
 

Voith - Manufacturing - Large

Heidenheim, Germany

Voith needed a way to train sales staff and connect with customers worldwide. The COVID-19 pandemic disrupted their processes. They chose GoTo Webinar to deliver international employee training and g...lobal customer engagement. The tool helped Voith support digital product sales and remote learning. GoTo Webinar enabled Voith to keep business running during challenging times.

 

Vallejo City Unified School District - Education - Medium

Vallejo, USA

GoTo Connect helped Vallejo City Unified School District keep operations running during wildfires and the COVID-19 pandemic. The district needed a modern VoIP phone system that worked even with low i...nternet bandwidth. GoTo Connect offered easy management and strong customer support. The solution improved business continuity for the school district.

 

Stand for Animals Veterinary Clinic - Hospital & Health Care - Small

Charlotte, USA

GoTo Connect and GoTo Contact helped Stand for Animals Veterinary Clinic handle more calls from pet owners in Charlotte. The nonprofit clinic replaced an inefficient on-prem system with GoTo's soluti...ons. Features like the dial plan editor and call queues made their work easier. The team now reaches more people each day. They also use GoTo Contact Center to track clinic performance and find ways to improve.

 

Paragon Law - Legal Services - Small

Nottingham, UK

Paragon Law needed a secure way to meet clients and work remotely. Their old office phone system could not support remote work or video calls. GoTo Connect and GoTo Meeting replaced their phone and m...eeting tools. The new solution let staff connect with clients from anywhere, on any device. Security and client confidentiality stayed strong. Paragon Law can now grow without needing bigger offices.

lightning

Peers used GoTo Training for collaboration and engagement management

GoTo Training Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.93/5 ★

Read Reviews (6)
Custom Reports

3.26/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for GoTo Training

Overall Risk Meter

Low Medium High

Top Failure Risks for GoTo Training

Overture Services, Inc. News

Product

‘Not trying to solve world hunger’: GoTo takes pragmatic approach to AI

GoTo focuses on AI applications to enhance customer conversion and reduce costs, planning a broader rollout in 2027. The company uses a mix of AI models, including smaller, cost-effective ones, to optimize operations. AI now handles 35% of customer complaints with higher satisfaction scores and improves financial service collection rates.

Product

GoTo expands into Southeast Asia with new offerings

GoTo has expanded its presence in Southeast Asia, focusing on Singapore, Malaysia, and the Philippines with a channel-first strategy. The company introduced GoTo Resolve, an IT management and support product, and enhanced its unified communications solutions like GoTo Webinar and GoTo Meeting, aiming to support SMEs with flexible work collaboration and IT needs.

Product

GoTo and Nexthink Expand Partnership with Bidirectional Integration Between LogMeIn Rescue and Nexthink Infinity

GoTo and Nexthink have expanded their partnership by integrating LogMeIn Rescue with Nexthink Infinity. This bidirectional integration enhances IT support workflows by providing real-time device intelligence and AI-powered remote support, improving speed and accuracy in issue resolution. The integration is available directly from the Nexthink Infinity Library, streamlining the support process for IT teams.

Executive

Profil Catherine Hindra Sutjahyo, Wakil Direktur Utama GOTO yang Mundur

Catherine Hindra Sutjahyo has resigned from her position as Deputy CEO of GOTO to focus on her family. GOTO has acknowledged her resignation and has plans for succession to ensure business continuity.

Overture Services, Inc. Profile

Company Website

https://www.goto.com/

HQ Location

Employees

NA

Social

Financials

M&A