Latest Product Updates and Feature Enhancements on Gladly

 

Gladly Reinvents Customer Service. Again.

Gladly Reinvents Customer Service. Again.

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Gladly AI: New Integrations for Seamless, Powerful Customer Service

Gladly has introduced new integrations to enhance efficiency in customer service, featuring partnerships with platforms like Shopify and Medallia Agent Connect. The company emphasizes its unique all-...in-one customer service platform, focusing on AI and personalized service.

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Leadership and Executive Team Updates at Gladly

 

Welcoming Katie and Kim to Gladly

Katie and Kim have joined Gladly, enhancing the company's team.

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Welcoming Two New Execs to Our Team

Gladly welcomes two new executives to their team and highlights their unique customer service platform, which integrates AI and human interaction. They emphasize customer-centric service and offer va...rious communication channels and integrations with platforms like Shopify and Klaviyo.

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Awards, Recognitions, and Industry Achievements of Gladly

 

Gladly Garners Overall Customer Experience Solution of the Year In 2025 RetailTech Breakthrough Awards Program

Gladly won the "Overall Customer Experience Solution of the Year" award at the 2025 RetailTech Breakthrough Awards.

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Gladly Garners Overall Customer Experience Solution of the Year In 2025 RetailTech Breakthrough Awards Program - GlobeNewswire

Gladly received the "Overall Customer Experience Solution of the Year" award at the 2025 RetailTech Breakthrough Awards. The recognition highlights Gladly's AI-powered customer service platform, whic...h unifies conversations across channels and prioritizes customer-centric interactions over traditional ticket-based systems.

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Gladly Earns Recognition in G2s 2025 Best Software Awards

Gladly has been recognized in G2's 2025 Best Software Awards for its all-in-one customer service platform, highlighting its unique approach of combining AI and human interaction to enhance customer s...ervice.

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Gladly Named to Constellations 2025 Digital Customer Service and Support ShortList

Gladly has been named to Constellation's 2025 ShortList, highlighting its customer service platform and AI capabilities. The company offers an all-in-one solution with features like personalized self...-service, task management, and integration with platforms like Shopify and Klaviyo.

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