freshstatus Overview
Freshstatus offers customizable status pages and efficient incident management, ensuring accurate, proactive communication. It reduces disruption reporting time and integrates powerful alerts and notifications.
Use Cases
Customers recommend Communication Management, Subscription Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using freshstatus.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using freshstatus.
freshstatus Use-Cases and Business Priorities: Customer Satisfaction Data
freshstatus works with different mediums / channels such as Website.
freshstatus's features include Alerts: Popups & Notifications. and freshstatus support capabilities include AI Powered, 24/7 Support, Email Support, etc. also freshstatus analytics capabilities include Analytics, and Custom Reports.
Reviews
"Super easy to set up, very intuitive, free, overall great product so far. Support is superior!" - Tom Westrick
freshstatus, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for freshstatus
Top Industries
- Banking
- Education
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
freshstatus is popular in Banking, Education, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.
freshstatus Customer wins, Customer success stories, Case studies
How does freshstatus address your Communication Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well freshstatus solved their Help Desk needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick |
|
Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau |
|
Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tom Westrick Entrepreneur/Software developer Media Grid LLC |
Super easy to set up, very intuitive, free, overall great product so far. Support is superior! Testimonial By Tom Westrick |
|
Wayne Breau Instructional Technology Specialist Great Falls College MSU |
Freshstatus is incredibly easy to configure. The product is very easy to implement and maintain. Testimonial By Wayne Breau |
|
Euan Cameron CEO & Co-founder WilloTalent |
Love this app - it's nice and simple to use but does everything you could ever need. Testimonial By Euan Cameron |
Peers used freshstatus for communication management and subscription management
freshstatus Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for freshstatus
Top Failure Risks for freshstatus
Freshworks Inc News
Girish Mathrubootham to exit Freshworks by December
Girish Mathrubootham, co-founder of Freshworks, will step down as Executive Chairman by December 1, 2025, to focus on Together Fund. Freshworks has appointed Roxanne Austin as the new Chairperson of the Board. Mathrubootham's departure is not due to any disagreements with the company.
Freshworks to Announce Second Quarter 2025 Financial Results on July 29, 2025
Freshworks will announce its second quarter 2025 financial results on July 29, 2025, with a live webcast scheduled for the same day to discuss the results and business highlights.
McLaren Racing announces Freshworks as an Official Partner of the McLaren Formula 1 Team
Freshworks has become an Official Partner of the McLaren Formula 1 Team, integrating its ITSM solution, Freshservice, to enhance McLaren's IT operations. This partnership aims to boost productivity and operational efficiency, with Freshworks branding featured on McLaren's race cars and team kit.
Freshworks Reports Second Quarter 2025 Results
Freshworks announced its Q2 2025 financial results, reporting an 18% year-over-year revenue growth to $204.7 million and a 29% operating cash flow margin. The company also highlighted key business achievements, including onboarding new customers and launching new AI capabilities. Freshworks raised its full-year 2025 guidance based on strong performance and market conditions.
Freshworks Inc Profile
HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
SERIES H
