FIVE CRM Overview

FIVE CRM is a powerful call center CRM that manages calls, processes, and agents of all sizes. It offers automated dialing, data management, advanced email marketing, and sales order handling.

Use Cases

Customers recommend Telemarketing, Helpdesk Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using FIVE CRM.

Other use cases:

  • Workflow Management
  • Contract Management
  • Lead Management
  • Business Development
  • Tracking & Monitoring Communications
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using FIVE CRM.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

FIVE CRM Use-Cases and Business Priorities: Customer Satisfaction Data

FIVE CRM works with different mediums / channels such as Phone Calls.

Reviews

"...This CRM has proven to be a great choice for call centers or high volume outbound /inbound sales environments...." Peer review by Aurelia D, Translator

Peer review evidence (same sources as the product rating summary)

"...Established in 1991 and operating in over 35 countries, FIVE CRM (originally CallPro CRM) started as calling software built to help telemarketing set-ups boost productivity and transform how call agents handle calls...." Peer review
"...This CRM has proven to be a great choice for call centers or high volume outbound /inbound sales environments...." Peer review by Aurelia D, Translator
"...The most customizable sales solution for outbound and lead generation teams...." The only CRM designed specifically for telemarketing

FIVE CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FIVE CRM

Top Industries

  • Consumer Goods

Popular in

  • Mid Market
  • Small Business

FIVE CRM is popular in Consumer Goods, and is widely used by Mid Market, and Small Business,

FIVE CRM Customer wins, Customer success stories, Case studies

How can FIVE CRM optimize your Telemarketing Workflow?

How efficiently Does FIVE CRM manage your Helpdesk Management?

What Are the key features of FIVE CRM for Generation Of New Leads?

 

Senior Response - Marketing And Advertising - Small

Blythe Ward, UK

Senior Response used the FiveCRM platform for over 20 years to manage client communications. They needed a CRM that could scale, was easy for agents to use, and allowed changes without developer help.... FiveCRM provided flexibility, integration with telephony and client databases, and strong support. The platform enabled quick campaign setup and reliable operations, helping Senior Response grow and win new business. The company values FiveCRM’s stability, ease of use, and responsive support team.

Read more →

FIVE CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (12)
Analytics

3.38/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (12)
Analytics

3.38/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for FIVE CRM

Top Failure Risks for FIVE CRM

FIVE CRM Ltd. Profile

Company Name

FIVE CRM Ltd.

Company Website

https://www.fivecrm.com/

Year Founded

1991

HQ Location

Lansdowne Court Bumpers Way Chippenham Wiltshire SN14 6RZ United Kingdom

Employees

51-200

Social

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Financials

PRIVATE