FIVE CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: FIVE CRM
Brand: FIVE CRM
Rating: 3.75 (74 reviews)

3.75 5

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Five CRM

FIVE CRM Overview

FIVE CRM is a powerful call center CRM that manages calls, processes, and agents of all sizes. It offers automated dialing, data management, advanced email marketing, and sales order handling.

Use Cases

Customers recommend Telemarketing, Helpdesk Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using FIVE CRM.

Other use cases:

Workflow Management
Contract Management
Lead Management
Business Development
Tracking & Monitoring Communications
Engaging And Following Up

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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using FIVE CRM.

Other priorities:

Acquire Customers

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FIVE CRM Use-Cases and Business Priorities: Customer Satisfaction Data

FIVE CRM works with different mediums / channels such as Phone Calls.

Reviews

"...The built-in functionality for callback management, workflow automation and automatic dialing differentiates this system from standard CRM; on the contrary, CRM functionality distinguishes it from call center systems, all of which are important points we have solved only thanks to Five CRM...." Peer review by Emma J, Organization Manager

FIVE CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FIVE CRM

Top Industries

Consumer Goods

Popular in

Mid Market
Small Business

FIVE CRM is popular in Consumer Goods, and is widely used by Mid Market, and Small Business,

Comprehensive Insights on FIVE CRM Use Cases

Why is FIVE CRM the best choice for Telemarketing?

What Are the key features of FIVE CRM for Helpdesk Management?

Why is FIVE CRM the best choice for Generation Of New Leads?

Case Studies

Manufacturing

CASE STUDY Senior Response

FiveCRM helped Senior Response scale its telemarketing operations for over 20 years. Senior Response needed a CRM that was easy for older agents to use, could scale with growth, and allowed in-house ...changes. FiveCRM provided a flexible, customizable platform with API integration and strong data security. The platform enabled quick campaign setup, easy user management, and direct support for client needs. Senior Response credits FiveCRM for helping win new business and supporting ongoing growth.