Firepoint Overview

This is a summary of the comprehensive capabilities and benefits of Firepoint based on over 253 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Firepoint, Continually, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Firepoint is right for your needs? Our Cuspera AI engine can evaluate how Firepoint fits your specific business needs, industry, and context. Get your personalized assessment report today.

Firepoint supports business activities such as:

  • Generation Of New Leads
  • Conversion Management
  • Engaging And Following Up
  • Call Recording
  • Capturing Leads

Firepoint can help you with many business goals, such as Enhance Customer Relationships, Improve ROI, Build Brand Awareness, Improve Brand Engagement, Improve Visibility, etc. It can help manage these activities if you use Website Chat and Phone Calls for these needs. As a solution, Firepoint's capabilities include Recording, SEM, and Dashboard.

Firepoint Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"Prior to Firepoint my clients were frustrated getting search results on Zillow and Trulia which weren’t available. Now I can empower them with accurate property results as soon as they hit the market. I can even track when they’re live on my website. " - Jacob Kupin

Cuspera Reviews

33 buyers and buying teams have used Cuspera to assess how well Firepoint solved their CRM needs. Cuspera uses 253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using Firepoint.

Other priorities:

  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Internal Communications
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Generation Of New Leads , Conversion Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Firepoint.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Generation Of New Leads

4.30/5 ★

Read Reviews (13)

"...Firepoint helps us not only generate leads but hold our agents accountable to following up...."
Conversion Management with Website

4.80/5 ★

Read Reviews (12)

"...Users can also build a custom IDX real estate website using plug-and-play templates to optimize lead capture and conversions...."
Engaging And Following Up

4.64/5 ★

Read Reviews (12)

"...Firepoint s CRM enables users to manage leads from the second they arrive into the system, up to post-close follow-up tasks...."
PEER EXPERIENCES
Generation Of New Leads

4.30/5 ★

Read Reviews (13)

"...Firepoint helps us not only generate leads but hold our agents accountable to following up...." Peer review by Brandon D, REALTOR, Real Estate
Conversion Management with Website

4.80/5 ★

Read Reviews (12)

"...Users can also build a custom IDX real estate website using plug-and-play templates to optimize lead capture and conversions...." Peer review
Engaging And Following Up

4.64/5 ★

Read Reviews (12)

"...Firepoint s CRM enables users to manage leads from the second they arrive into the system, up to post-close follow-up tasks...." Peer review

23+ more Business Use Cases

Our AI advisor, Wyz, harnessed 253 insights from peers and experts to help you assess how these Firepoint use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Jacob Kupin

Truly Live Nashville

Prior to Firepoint my clients were frustrated getting search results on Zillow and Trulia which weren’t available. Now I can empower them with accurate property results as soon as they hit the market. I can even track when they’re live on my website. Testimonial By Jacob Kupin

Michael Perna

The Perna Team Keller Williams

Firepoint is amazing! It’s a lot faster than the other system I was using and has more accountability features than any CRM out there. Now that my team is using Firepoint, we’re increasing our conversion rate on the same number of leads. I’m excited about where Firepoint is heading. Testimonial By Michael Perna

Bruce Hill

The Bruce Hill Group

Firepoint has revolutionized my business. Having been on two other top systems and CRM’s, I immediately saw the value in what the Firepoint team created. What I love most is that this system was created by real estate professionals, not just web developers who thought they knew the needs of agents.... Every serious agent or team owner needs to be on this system.

Testimonial By Bruce Hill
CUSTOMERS TESTIMONIALS

Jacob Kupin

Truly Live Nashville

Prior to Firepoint my clients were frustrated getting search results on Zillow and Trulia which weren’t available. Now I can empower them with accurate property results as soon as they hit the market. I can even track when they’re live on my website. Testimonial By Jacob Kupin

Michael Perna

The Perna Team Keller Williams

Firepoint is amazing! It’s a lot faster than the other system I was using and has more accountability features than any CRM out there. Now that my team is using Firepoint, we’re increasing our conversion rate on the same number of leads. I’m excited about where Firepoint is heading. Testimonial By Michael Perna

Bruce Hill

The Bruce Hill Group

Firepoint has revolutionized my business. Having been on two other top systems and CRM’s, I immediately saw the value in what the Firepoint team created. What I love most is that this system was created by real estate professionals, not just web developers who thought they knew the needs of agents.... Every serious agent or team owner needs to be on this system.

Testimonial By Bruce Hill

Popular Business Setting

for Firepoint

Top Industries

  • Non-Profit Organization Management
  • Real Estate
  • Mechanical or Industrial Engineering

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Firepoint to Enhance customer relationships and Improve ROI

Firepoint Alternatives

Peer and Expert Opinion on Features

for Firepoint

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.56/5 ★

Read Reviews (11)
SEM

4.62/5 ★

Read Reviews (7)
Dashboard

3.40/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Recording

4.56/5 ★

Read Reviews (11)
SEM

4.62/5 ★

Read Reviews (7)
Dashboard

3.40/5 ★

Read Reviews (6)

IT and Other Capabilities

for Firepoint

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.57/5 ★

Read Reviews (24)
Data Export

4.36/5 ★

Read Reviews (18)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.57/5 ★

Read Reviews (24)
Data Export

4.36/5 ★

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.33/5 ★

Read Reviews (32)
Chat Support

4.32/5 ★

Read Reviews (5)
Email Support

1.12/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.33/5 ★

Read Reviews (32)
Chat Support

4.32/5 ★

Read Reviews (5)
Email Support

1.12/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.77/5 ★

Read Reviews (2)
Analytics

4.70/5 ★

Read Reviews (9)
Custom Reports

4.52/5 ★

Read Reviews (28)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.77/5 ★

Read Reviews (2)
Analytics

4.70/5 ★

Read Reviews (9)
Custom Reports

4.52/5 ★

Read Reviews (28)

Software Failure Risk Guidance

?

for Firepoint

Overall Risk Meter

Low Medium High

Top Failure Risks for Firepoint

Vendor Profile Details

Company Name

Firepoint

Company Website

https://www.firepoint.net/

HQ Location

Denver, Colorado

Employees

11-50

Social

Financials

PRIVATE