Eloquant Overview

Eloquant provides reliable and flexible business solutions. Customer relationships are managed and optimized effectively by their complementary services.

Use Cases

Customers recommend Customer Feedback Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Eloquant.

Other use cases:

  • Coaching
  • Groups Management
  • Lifetime Value Management
  • Relationship Management
  • Workflow Management
  • Channel Management
  • Offer Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Eloquant.

Other priorities:

  • Scale Best Practices
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Eloquant Use-Cases and Business Priorities: Customer Satisfaction Data

Eloquant works with different mediums / channels such as E-Mail. Text SMS. Chat etc.

Eloquant's features include Feedback Surveys. and Eloquant support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Eloquant analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The big thing of Eloquant is that it manage a 360 action : you can send email survey, SMS survey......" Peer review by Frédéric C, Product Manager chez Eloquant.com

Eloquant, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Eloquant Use Cases

How can Eloquant optimize your Customer Feedback Management Workflow?

Why is Eloquant the best choice for Communication Management?

What makes Eloquant ideal for Engagement Management?

8 buyers and buying teams have used Cuspera to assess how well Eloquant solved their CRM needs. Cuspera uses 141 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

lightning

Peers used Eloquant for customer feedback management and communication management

Eloquant Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.38/5

Read Reviews (6)
Custom Reports

2.00/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.38/5

Read Reviews (6)
Custom Reports

2.00/5

Read Reviews (5)

Software Failure Risk Guidance

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for Eloquant

Top Failure Risks for Eloquant

Eloquant News

Eloquant sort sa solution de Quality Monitoring

Eloquant introduces a new Quality Monitoring solution to enhance customer service and team skills, featured in Relation Client Mag.

Eloquant Profile

Company Name

Eloquant

HQ Location

Levallois-Perret, Ile-de-France

Employees

1-10

Social

Financials

M&A