EcosAgile CRM Overview

EcosAgile-CRM is customizable software for managing customer relationships, leads, and commercial activities. It integrates Salesforce for enhanced functionality.

Use Cases

Customers recommend Relationship Management, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using EcosAgile CRM.

Other use cases:

  • Billing And Invoice Management
  • Subscription Management
  • Calendar Management
  • Social Media Analytics
  • Communication Management
  • Forecasting
  • Contact List Management
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using EcosAgile CRM.

Other priorities:

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EcosAgile CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Peer review evidence (same sources as the product rating summary)

"...CRM, Leads, Commercial Activities, Salesforce, easily customizable | EcosAgile CRM / SOFTWARE CUSTOMER RELATIONSHIP MANAGEMENT. ..." CRM Software Customer Relationship Management
"...Clients, Partners Management Actions, Contacts Visit reports References, Reports, Opportunities Commercial campaigns Client services Ticket management Help Desk, Order, Billing Knowledge management Timetables Communication management...." CRM Software Customer Relationship Management
"...Clients, Partners Management Actions, Contacts Visit reports References, Reports, Opportunities Commercial campaigns Client services Ticket management Help Desk, Order, Billing Knowledge management Timetables Communication management...." CRM Software Customer Relationship Management

EcosAgile CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

EcosAgile CRM Customer wins, Customer success stories, Case studies

How can EcosAgile CRM enhance your Relationship Management process?

Saima Sicurezza - Manufacturing - Medium

EcosAgile provided Saima Sicurezza with eGreenPass L for automated access control and Green Pass validation. Saima needed a solution to check Green Passes for visitors and employees. The eGreenPass L... device, with a 5MP camera and advanced features, enabled fast and reliable certificate validation. The system improved access control with real-time notifications and efficient automation. Saima benefited from a modern, easy-to-use solution that matched their business needs.

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Eni Plenitude - Oil & Energy - Large

Milan, Italy

EcosAgile helped Eni Plenitude, a major energy company, manage all HR processes in one cloud platform. The company needed a flexible HR management system to support growth and process optimization. E...cosAgile unified HR, health and safety, and training processes in a single tool. Over time, Eni Plenitude expanded use to employee self-service, asset management, and mobile time tracking. This improved HR efficiency and supported company evolution.

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MPlus Cosmetics - Consumer Goods - Medium

Milan, Italy

EcosAgile helped MPlus Cosmetics, a Milan-based cosmetics company, manage HR processes. MPlus needed a flexible HR management system with integrated org chart tools. EcosAgile delivered a modular sol...ution with OrgPlus for easy org chart creation and detailed employee data. Over time, MPlus added modules for health surveillance, safety equipment, and mandatory training management. The solution supported the company's growth and dynamic needs.

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Bene Assicurazioni - Insurance - Medium

Milan, Italy

EcosAgile helped Bene Assicurazioni manage HR processes as the company grew. Bene Assicurazioni needed a digital Human Capital Management solution to support its expanding workforce. The company chos...e EcosAgile after evaluating many HCM systems. Employees now use mobile tools to stay connected and access HR services. The solution also supports AI-powered recruiting with CV parsing.

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Montura - Apparel & Fashion - Medium

Trento, Italy

EcosAgile helped Montura, a technical apparel and footwear company, improve staff attendance tracking in stores across Italy and Germany. Montura used the eClock digital timecard device for real-time... attendance data and easy installation. The solution required only wi-fi and no extra infrastructure. This enabled fast, accurate data sync with central administration. Montura gained better personnel management and improved workplace safety.

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Metamer - Utilities - Medium

Italy

EcosAgile helped Metamer, a national energy retailer, manage employee attendance across all locations. Metamer needed a solution for tracking presence at offices and service points throughout Italy. ...EcosAgile provided tools for attendance tracking, both on fixed devices and mobile. Over time, Metamer added expense management and project activity tracking modules. The solution reduced manual checks and improved efficiency.

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EcosAgile CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.27/5 ★

Read Reviews (14)
Analytics

4.13/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.27/5 ★

Read Reviews (14)
Analytics

4.13/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for EcosAgile CRM

Top Failure Risks for EcosAgile CRM

SoftAgile Srl Profile

Company Name

SoftAgile Srl

Company Website

https://ecosagile.com/ENG/index

HQ Location

Via Giovanni Pezzotti, Milan, Lombardy 20141, IT

Employees

1-10

Social

Linkedin

Financials

PRIVATE