Dyrect: Product updates, Customer stories, and Insights | 2026 Cuspera

Dyrect helped TORCH onboard over 12,000 customers in just 6 months using a loyalty program. TORCH faced challenges with offline sales, limited customer data, and restrictions on digital marketing. Dy...rect's solution included QR codes on packaging and a custom rewards program. TORCH saw a 40% revenue increase in 4 months and gained loyal, repeat customers. The program also boosted upselling and cross-selling opportunities.
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Dyrect's warranty management system helped R for Rabbit improve customer experience and data management. The brand needed a simple, unified warranty registration and tracking platform. Dyrect deliver...ed a system with analytics, a single QR code for all products, and easy API integration. R for Rabbit saw 3x better revenues and improved cross-selling and upselling. The solution made warranty claims easier and boosted customer trust.
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Dyrect's loyalty program helped Norton Abrasives boost retailer reach by 53% in just 2 months. The campaign onboarded 1300 retailers and registered 400+ new retailers across 290 cities. Norton used Q...R codes on packaging to connect directly with retailers and buyers. The program drove a 45% onboarding rate for buyers and improved brand visibility. Norton saw strong sales growth and better customer engagement through targeted campaigns.
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Dyrect's Loyalty and Consumer Engagement solution helped Kapila, a leading cattle feed producer, onboard over 1 lakh farmers in 9 months. Kapila faced challenges in managing reward programs, engaging... stakeholders, and tracking sales across a vast distribution network. Dyrect provided an automated platform for loyalty programs and consumer data management. Kapila achieved a 20% growth in repeat sales and improved market credibility. The solution enabled better business decisions and smooth program operations.
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Dyrect's loyalty solution helped IN2 boost customer engagement by 50%. IN2 used Dyrect to fight fake products with QR code product verification. The platform made loyalty programs easy and improved t...he post-purchase experience. IN2 collected better customer data and increased customer lifetime value. Dyrect's support and features set it apart from other CRM and loyalty tools.
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Dyrect reduced Daiki Axis's manual reporting time by 90%, from 2 hours to 20 minutes. Daiki Axis used Dyrect's warranty management and digital tools to streamline service operations. The solution imp...roved data management, enabled faster approvals, and empowered engineers to focus on site visits. Daiki Axis gained better business insights and improved efficiency. The partnership helped drive data-driven growth in the manufacturing sector.
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