dunnhumby Overview
Dunnhumby helps retailers and brands perfect shopping science through customer data analytics. They specialize in grocery, retail pharmacy, and financial services.
Use Cases
Customers recommend Media Planning, Engagement Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using dunnhumby.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using dunnhumby.
dunnhumby Use-Cases and Business Priorities: Customer Satisfaction Data
dunnhumby works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.
dunnhumby's features include Personalization. and dunnhumby support capabilities include 24/7 Support, AI Powered, Email Support, etc. also dunnhumby analytics capabilities include Analytics, and Custom Reports.
Peer review evidence (same sources as the product rating summary)
"...Retailers Find out how directly connecting insight and media planning at household level gave Nestl an 11% sales uplift. ..." Case Studies
"...Create Customer strategies that increase engagement, maximise the value of your retail media and unlock new revenue. ..." Helping retailers, brands perfect the shopping science
"...A deeper understanding of the customer enabled Coop Norge to move to digital coupons; increasing sales, customer satisfaction and loyalty. ..." Raia Drogasil Case Study
dunnhumby Customer wins, Customer success stories, Case studies
What Are the key features of dunnhumby for Media Planning?
How can dunnhumby optimize your Engagement Management Workflow?
How can dunnhumby enhance your Measuring Customer Satisfaction process?
What solutions does dunnhumby provide for Customise Loyalty Program?
How can dunnhumby optimize your Merchandising Workflow?
11 buyers and buying teams have used Cuspera to assess how well dunnhumby solved their business needs. Cuspera uses 254 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used dunnhumby for media planning and engagement management
dunnhumby Competitors
dunnhumby Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (41) |
| Custom Reports | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (41) |
| Custom Reports | Read Reviews (36) |
Software Failure Risk Guidance
?for dunnhumby
Overall Risk Meter
Top Failure Risks for dunnhumby
DunnHumby News
People on the Move: Alimentation Couche-Tard, dunnhumby & Philip Morris International
dunnhumby appointed Jamie Samaha as CEO, effective July 20, succeeding Josh Bottomley. Samaha, with over 25 years of experience in customer intelligence and commerce media, aims to scale dunnhumby's impact for retailers and brands globally.
dunnhumby Launches Retail:Vision, a Blueprint for Connected, AI-Powered Retail Decision-Making in an Age of Disruption
dunnhumby has launched "Retail:Vision," an opinion paper that outlines strategies for AI-powered retail decision-making. The paper, with insights from industry experts, addresses challenges like supply chain disruption and shifting customer expectations. It emphasizes the importance of understanding customer needs and leveraging AI to enhance retail operations, ultimately aiming to improve commercial performance.
New CEO at Dunnhumby | News
Dunnhumby has appointed Jamie Samaha as the new CEO, effective July 20, succeeding Josh Bottomley. Samaha, previously CEO at Reward, brings extensive experience in data, loyalty, and customer engagement. Under Tesco's ownership, he aims to enhance Dunnhumby's role in supporting retailers and brands globally. Bottomley will assist in the transition until mid-July.
dunnhumby announces leadership transition as Jamie Samaha appointed Chief Executive Officer
Jamie Samaha has been appointed as the new CEO of dunnhumby, effective July 20, succeeding Josh Bottomley. With over 25 years of experience in customer intelligence and commerce media, Samaha aims to lead dunnhumby into its next growth phase. Bottomley will assist in the transition period until mid-July.
DunnHumby Profile
Company Name
DunnHumby
Company Website
https://www.dunnhumby.com/HQ Location
184 Shepherds Bush Road, Brook Green, London W6 7NL, GB
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